NHTSA Complaint #11396202 — 2021 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11396202
Vehicle	2021 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	February 12, 2021
Date Filed	February 14, 2021
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS DRIVING IN A RESIDENTIAL AREA (40 MPH) WHEN MY CAR SUDDENLY JOLTED AS IF I HAD SUDDENLY STEPPED ON THE BRAKE PEDAL AND THEN THE GAS PEDAL. I STOPPED FOR A RED LIGHT, AND THE CAR SUDDENLY STALLED. THE ENGINE AND BATTERY LIGHT WERE ON, THE SEAT/STEERING WHEEL WARMER, AND AIR CONDITIONING SYSTEM COMPLETELY SHUT OFF. THE MONITOR KEPT SAYING TO STEP ON THE BRAKE/START THE CAR, I ATTEMPTED TO DO THIS AND NOTHING. I SHUT THE CAR OFF AND THEN TRIED TO TURN IT ON AGAIN MULTIPLE TIMES AND NOTHING. THANKFULLY, MULTIPLE PEOPLE STOPPED TO PUSH ME OFF INTO A PARKING LOT, BECAUSE MANY PEOPLE STARTED BEEPING AND THE CAR WOULD NOT MOVE WHATSOEVER. I HAVE HAD THE CAR FOR ONLY TWO MONTHS, THIS IS EXTREMELY DANGEROUS. IF THIS HAD HAPPENED ON THE HIGHWAY, I WOULD HAVE BEEN IN AN ACCIDENT.

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