2021 JEEP CHEROKEE Suspension Problems
5 NHTSA complaints on file
Suspension Issues in the 2021 JEEP CHEROKEE
5 suspension complaints have been filed with NHTSA for the 2021 JEEP CHEROKEE. Of these, 2 involved a crash, 0 involved a fire, and 0 resulted in injury.
5
Complaints
2
Crashes
0
Fires
0
Injuries
0
Deaths
All Suspension Complaints
2021 Jeep Cherokee purchased with 33,000 miles. Around a month to a month and a half after we thought the brakes were needing replaced, couldn't get an appointment anywhere. At inspection we are told that the brakes are fine but the lower control arm (drivers) is bad and it was nothing that I had done. I have documentation from the mechanic stating this and can be provided. We believe this should be part of the recall. What front control arm goes bad before 35,000 miles?
While driving the front left wheel started to come off the axel. The stability control light came on prior to the incident. The vehicle was towed to a Chrysler dealership for a mechanic to inspect the vehicle. A mechanic at a Chrysler dealership inspected the vehicle and the following was repairs were needed- new axle shaft, new knuckle, and new arm control. The axle broke and knuckle broke which resulted in the tire coming off of the vehicle. A claim was turned into insurance carrier and repairs have been completed to the vehicle.
Control Arms - lower control arm both sides of the vehicle Confirmed by the dealership service department and given an estimate of cost for repair Has not been inspected by manufacturer, police, insurance or others. No warning lights have come on. Just a crunching & clicking noise coming from under the front end of the vehicle.
While breaking in heavy freeway traffic the right rear tire began to wobble heavily causing loss of control and nearly causing an accident. Took the vehicle to a dealership repair facility and they took a photograph and advised me of the “extremely hazardous” nature of their findings. A bracket support bolt was missing and the second bolt had never been connected to the bracket. Since the vehicle is under factory warranty the dealership contacted the factory representative and told me that the have denied the claim because this couldn’t have happened on its own, inferring that I or someone else modified it. This decision was made despite the picture (which the dealership provided them) clearly showing the undercoating (installed 2-3 days after my purchase 05/15/2021) on the factory installed bolt had not been disturbed. I have reviewed this situation with 3 mechanics and one manufacturing engineer and all have agreed...
I was driving and felt the wheel jerk and heard a crack noise under the front end of my car immediately after my vehichle was pulled abruptly to left causing me to hit a curb. WHen I got out and inspected the vehichle it looked as if the tire had been tilted inwards towards the car. I had the car towed to my local mechanic they told me that this is part of a recall and I needed to go through the dealership. The dealer is saying my car is not covered under that specific recall which is the exact problem that I had.
Other 2021 JEEP CHEROKEE Problem Areas
Power Train
53 complaints
Engine
21 complaints
Unknown Or Other
20 complaints
Electrical System
18 complaints
Service Brakes
12 complaints
Air Bags
8 complaints
Forward Collision Avoidance Automatic Emergency Braking
4 complaints
Forward Collision Avoidance Warnings
4 complaints
Fuelpropulsion System
4 complaints
Steering
3 complaints
Electrical System12v24v48v Battery
1 complaint
Exterior Lighting
1 complaint
Forward Collision Avoidance
1 complaint
Insert Padding
1 complaint
Lane Departure Assist
1 complaint
Lane Departure Blind Spot Detection
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Seat Belts
1 complaint
Service Brakes Airantilockcontrol Unitmodule
1 complaint
Tiressidewall
1 complaint
Vehicle Speed Control
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint
Wheels
1 complaint