NHTSA Complaint #11590968 — 2021 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11590968
Vehicle 2021 JEEP CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

There are times I go to start my car and it has nothing. No lights no door dinging nothing. I started it up on day to go to work and got to the gas station and shut it down to run in quick. Came out 5 mins later and it acted as if someone took my battery out. The car was totally dead. After about 10-15 mins it lit back up and was able to start. Another time it happened in the dead of winter and I was picking my son up. We went to get in the car and all 4 doors were opened. No lights came on and wouldn’t start and as my kids shut doors it would flicker. Times it comes back to life and as soon as you hit the start button it goes black again. It’s been at Tristar and c Harper both and cannot replicate so no fix. I’m afraid it’s going to catch fire or something one day. In the shops for a month and a half total and no results. It’s very intermittent so does not do it all the time. Sometimes it will go a month and be fine then act up 3 times in one week. Please help! I don’t feel safe!

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