NHTSA Complaint #11469360 — 2021 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11469360
Vehicle 2021 JEEP CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

In May 2021 I leases a brand new car. In Jan 2021 I was driving my car and at a busy intersection, my car stalled. I just got a full tank of gas but the low fuel tank light came on. The car would not turn off, the clutch was stuck and I could not shift out of any gear. I brought my car in to the service center where I bought my car and let them know that I think electrical issues were causing problems with my fuel gauge and my clutch. They held on to my car from Jan 20-Mar 28th they could not say what electrical problems caused my car to stall or my fuel tank to register as low but they gave me a whole new transmission. At this time I had only about 2,700 miles on the car. Less than a month later I stalled again on a busy road but I was able to pull the car over and waited for a family member to arrive to help. After letting the car sit for a little I was able to start the car again however the low fuel light came back on and the engine light came on. Additionally this time I was not able to shut off the car, radio, blinkers did not work, as well as break lights did not work. I brought the car back in and expressed my concerns about the electrical problems causing saftey issues on April 20 2021. I drove to the dealership with my hazards in which it stalled 3 times on my way there. They had my car til April 26 and said a cluster of alerts came up and the reset them but they couldn't guarantee it wouldn't happen again. Only one day later I started my car to find the fuel tank alert on again and the car not being able to turn off and brake lights, signal lights were not working and the windshield wipers going crazy. I then called a tow truck to tow my car as it was unsafe to drive. Now my car has been in the shop since April 27 almost 50 days and counting and they still can't find what is causing the issues. They want to release my car again but cannot guarantee it will not happen again. I am terrified to drive the car as nothing was fixed and very unsafe.

Related Complaints for the 2021 JEEP CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11713965 the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a pa...
#11695339 Their was no incident
#11694625 The vehicle was sold by DriveTime (Highland, Indiana) on August 29, 2025, with a known safety recall (Y18 – Transmiss...
#11687250 SVC 4WD
#11657641 I bought the car in 7/23 at Auto Savvy Sta fe New Mexico, after 3-4 weeks the power steering wheel light on I called ...

Recent Complaints for the 2021 JEEP CHEROKEE

#11714199 UNKNOWN OR OTHER The interior screen has become pixelated with different colors. This effects my back up camera which is a big safety ...
#11713965 POWER TRAIN the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a pa...
#11713965 UNKNOWN OR OTHER the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a pa...
#11713613 AIR BAGS Car accident on 1/24 hit tree head on around 35 mph with NO airbags deploying. Suffered from concussion and whiplash,...
#11706912 POWER TRAIN I was driving on the interstate at approximately 70 mph when I attempted to accelerate to pass another vehicle. There...
Check any vehicle history by VIN - Free vehicle history report