NHTSA Complaint #11497610 — 2021 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11497610
Vehicle	2021 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	December 6, 2022
Date Filed	December 15, 2022
Mileage	41,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2021 Jeep Cherokee. The contact stated while driving 65 MPH, the contact felt that the vehicle had lost motive power. The contact stated that there was a message to “Park and Restart the vehicle”. The contact was able to pull over and restart the vehicle. The vehicle was taken to the dealer and the contact was informed that a software update was needed. The software was updated. The manufacturer was not contacted. The failure mileage was 41,100.

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