2019 HONDA PILOT Unknown Or Other Problems
155 NHTSA complaints on file
Unknown Or Other Issues in the 2019 HONDA PILOT
155 unknown or other complaints have been filed with NHTSA for the 2019 HONDA PILOT. Of these, 3 involved a crash, 1 involved a fire, and 1 resulted in injury.
155
Complaints
3
Crashes
1
Fires
1
Injuries
0
Deaths
All Unknown Or Other Complaints
The back up camera image is distorted with yellow, purple and green colors that make distinguishing objects difficult. This makes striking persons or objects much more likely. This is not an intermittent problem but a constant one. The dealer will not remedy the issue without charging a substantial amount (over $600). This should be the subject of a recall.
Honda had issued a recall on the MOST coax cable in 2023 or 2024. As I had issues with mine, and my vehicle was part of the recall, I had it repaired in 2024. For the last 3 months, the issue has started again. When the MOST network fails, the entire infotainment system goes offline. This includes the reverse camera. I have contacted Honda, and they stated they will not correct ongoing issues with the system.
The rear camera display is distorted and shows a huge amount of colors making it impossible to view any objects behind the car and causing a safety hazard that could result in backing over a child or other item
Below issues has been going on for a months now, latest was yesterday (11/30/2025). The rear-view camera image not appearing on the display (a safety hazard). Audio and display flickering or the entire screen going black. Error messages like "MOST Net off" or general communication errors. There seem to be a recall by Honda below but my car was not included. All the same symptoms as described in the recall: Media Oriented System Transport (MOST) Communication Failure Recall
The car is prefect everything is great
All of the safety features are failing starting about August 2025. Warning lights are lit for collision mitigation, cruise control, high beam, lane departure, braking, EVERYTHING!!! We replaced the battery but that is not the problem. The transmission was always a problem. The braking assist never worked from day 1. The vehicle is completely defective.
In 2022, in traffic on I35 in Temple, TX, i was in "Drive" and my car went automatically to Neutral and I could not get it out of neutral or turn my car on and off. My two children were in the car and had cars moved, I would have been clobbered. I finally got my car to turn off after several tries, but it would not turn on. I waited a a minute and tried to turn it on again and after several attempts, it turned back on and traffic began to move so I did not have to stop and brake again. This same issue happened at a stop light a month ago and I could not move my car. I did not hit anything in my car, i did not shift it to neutral, it automatically did this on it's own. I finally turned the car off...
infotainment screen freezing or blacking out. I have audio file
The front winshield camera stop warning and now Im getting the following warnings: lane departure warning, Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance And now the car is showing: Emission System Warning
“Camera system failure” Backup camera failing to operate when in reverse. Recall not showing for our vehicle even though recall shows its for the 2019+ models. Online talk points to a camera issue and not a wiring one.
When driving long distances (10+ miles), the entertainment system suddenly goes black and shows an error message that says “Network Communication Lost. MOST Net Off.” This includes the CarPlay/navigation system, backup camera, etc. which causes distractions, navigation challenges, and impacts safety when happening mid-drive. It takes between 30 seconds and 3 minutes to re-boot. It typically happens multiple times during long drives (approximately every 5-10 minutes) which becomes very dangerous as dealing with this issue shifts attention away from driving.
The rear camera has suddenly changed to a rainbow effect and is very difficult to distinguish details related to be safe view it is designed to display. There was a recall related to the cable connection of the rear camera which is not related to this new color change issue. Honda dealership only offers to replace camera not under a warranty.
This has been an on-going problem since the beginning of the year. For at least the past 7000 miles of driving, my 2019 Honda Pilot has been juttering (Honda Mechanic's Term-not mine). Pursuant to a Honda Technical Service Bulletin on this issue, I paid $1967.06 to change the fuel injectors and spark plugs in the vehicle. This did NOT resolve the problem. Anthony Hart, Customer Complaint Manager from Honda Headquarters in Torrance, CA, told me I had to take the vehicle to the local Honda Service Department and pay the $106.99 it charged for an analysis and recommendation for the repair. I did that. The mechanic acknowledged the problem and suggested to flush the transmission fluid and to perform a throttle body service with re-learn at a cost of $901.08. This appeared to be more of an "upcharge for service" rather than a resolution for the repair. Also, I was...
Our when using auto idle our car, and we press the break our car will sometimes get locked in park and we cannot switch gears. We have been stuck in traffic several times with 3 children in the back. I called honda to open a case and escalated to a supervisor, Case #15600713 and was told because the car was out of warranty. However the previous owner of this vehicle did bring it into honda with our same complaint and they were not able to find the issue. When we went the dealership they told us this happened. So what we know is that the previous owner DID come into the dealership with this existing complaint and honda was not able to help him. We were told we must replace the entire transmission for 9k on a car this is only from 2019 with only 78,000 miles on it. No...
Emission system engine light coming on and off. When getting it scanned just comings up with a general code they said it could be tons of different things. Doesn't pin point anything.
The backup camera on my 2019 Honda Pilot stopped showing a clear backup picture. Now when I backup the picture on the screen is green and purple. The picture on the screen is very poor quality.
car stalled and turned off in the middle of the intersection when trying to accelerate from a complete stop at a red light. the traffic behind me almost ran into the back of my car due to the sudden stop and it taking multiple tries to get the car to restart. this has happened multiple times starting only a few months after buying the car brand new in 2018. It is very dangerous. every time I take it or have it towed to the to the dealership they say nothing is wrong with it but it is not normal for a car to have this issue
The backup camera view on the main screen in the car has turned shades of green and purple and pink, significantly obscuring visibility.
The rear back-up camera in my 2019 Honda Pilot quit working. Apparently the problem is associated with the infotainment system. Many owners will not fix this issue because of the high cost of repairs, almost $5000. Not having a backup camera greatly increases the risk of accidents.
Backup Camera started showing a rainbow of colors.
MOST Net Off recall was repaired on 9/21/24. On all of the following dates, the same issue, Network Communication Lost and MOST Net Off would appear on the screen with it rebooting itself anywhere between 5 minutes and 1 hour. Dates are: 10/18/24, 1/16/25, 1/17/25, 1/29/25, 1/30/25 on two occasions, 2/7/25, 2/10/25, 2/12/25, 2/17/25, 2/18/25, and 2/28/25. Finally on 4/9/25, the same situation occurred without any reboot and now the network screen does not work at all. I am unable to use handsfree phones but more importantly, the backup camera and approaching vehicle notification no longer works due to this screen not working.
MULTI PURPOSE LIGHTS ON
Car SHUT off at a red light with the "auto-stop" feature. The car died and had to be towed. Battery checked out to be fine. Car restarted at shop.
car completed died in a drive-thru. I believe it was due to the auto-start/stop feature. Couldn't turn the car on, couldn't put it in neutral. Everything was disabled.
Rear camera (74810-TG7-A41) view is distorted, shows green, red, purple among others, unable to determine any images. Back over can easily occur as view is useless.Car currently has 26,101 miles, this first started around 22,000 miles.
Backup Camera displays "camera system failure." I believe the 2019 honda pilots were affected but I did not receive a mail stating to do a backup camera recall.
I am experiencing two ongoing issues with my vehicle that have not been resolved despite recent recall repairs (fuel pump and hood striker). 1. Acceleration Stutter Issue When accelerating, the car shakes/stutters before finally picking up speed. I initially thought the fuel pump recall repair would fix this, but the problem persists. This affects vehicle performance and safety, especially when merging into traffic or crossing intersections. 2. Electrical / Computer System Malfunctions All Advanced Driver Assistance Systems (ADAS) malfunction and display error messages onscreen, preventing these systems from functioning. Since both issues persist and could pose safety risks, I am reporting this as a potential defect for further investigation. Since these issues are not detailed for my vehicle, but do seem to be occurring I other models, I don't think it's right for me to have to payout of pocket to fix it when other models with the same issue...
The back up camera is not working properly. It shows a lot of colors (green , purple) while blocking the rear view in the back up screen.
Unknown….vehicle slips at certain speeds and repeatedly does so on a trip. If the engine is turned off, this may reset and slippage goes away temporarily. This issue has been brought to the dealers attention on multiple occasions over the past 2 years, but they have been unable to reproduce except on the most recent visit. Occurrence is more frequent now. Wondering why this vehicle is not included with the recall with similar make and model for the same year for torque converter?
On the highway, driving at 70mph, the speed of the car dropped suddenly down to 40mph. Almost caused an accident as there wasn't time for other cars to break or move lanes. Managed to exit and drove slowly to the dealership. They said it was a problem to the high pressure fuel pump.
rearview camera image is blurry and rainbow colored (mainly purple and green). This is unsafe because I cannot see clearly out of my camera. Yes. We have had it in the shop for oil changes, tire rotation etc, where they could see problems with the camera image as well. We did not pursue them to fix at this time, because noticed there was a recall out for the rear camera in 2019 Pilots. Wondering why our 2019 Pilot does not show up for a camera recall? No. Also I see many other people have written in about this same problem with the same year and model Honda Pilot. Wondering why there isnt a recall on this?.... This is Disappointing.
UNKNOWN. In August 2023, I've noticed a noise, not sure where it was coming from- the wheels, engine etc. Brought my 2019 Honda Pilot into the dealership to get it checked out but the problem couldn't be replicated. The noise is still occurring as of this writing Nov. 12, 2024 and I'm still very concerned for my safety as it maybe possibly linked to the connecting rod bearing failure issue, which my vehicle was not included in the recall list. Sincerely, Concerned Valued Honda Customer
The recall for Fuel Pump still has no parts available? it has been 9 months long. I have called dealership every week and they keep saying no parts. I'm worried about my car. I can feel the car choking sometine while driving.
Back up camera just suddenly started showing a wide range of colors. It looks almost like a thermal camera. I am unable to see behind me when I back up. There was no warning of this and it was not a slowly changing issue, the camera worked one day and then the next time this happened. There are many complaints about this online from other owners. The new camera prices are outrageous.
My vehicle several times has jumped forward when I remote start the vehicle. My car is always put into park gear and the emergency brake applied when parking the vehicle. At the same time the engine starts there is a lurch forward. Dealership does not "know of any issues" at this time.
2019 Honda Pilot rear camera became inoperable and the word “camera failure” appears on a black screen in the front of the vehicle. This is a big safety issue as now what is behind the vehicle cannot be seen such as children or other adults. The dealership believes it is the actual camera that has failed and like I said previously the screen says “camera failure” on it where previously the rear camera image would be.
When we are driving the vehicle brake light lights up on dash and car breaks for a second or two. There are no cars around and no railroad tracks. It just does it a random times. We aren’t speeding. Just driving down road.
The reverse camera suddenly started displaying distorted colors on approximately 1/3 of the screen. Turning the vehicle on and off has no impact. The previous recall for Fakra service cable replacement had no impact. The vehicle is garaged at home and has not been in high heat or direct sunlight for an excessive amount of time. From an internet search, this seems to be a common issue in 2019 Honda Pilots.
Auto Start/Stop. Car stopped and would not re-start while in an intersection. Restarted manually after a few minutes.
Dealer diagnostic performed and found that the multipurpose camera internal electronic failure has occurred (report attached). This camera controls the Adaptive Cruise Control (ACC), automatic headlights and high beams, Lane Keeping Assist (LKA), Collision Mitigation System, Road Departure Mitigation System. This issue first began in March 2023 and occurs all of the time. I brought the vehicle to the dealership to be inspected. The warning lights and dings occur constantly throughout my ride. I have attached a link to a video that I had recorded and uploaded through Youtube, due to the size of the file. [XXX] Dealer quote states $1579, plus tax for camera replacement and proper aiming. This seems to be a common issue with the 2016-2020 model of the Honda Pilot per online chat boards. The price of repair among people that have either received a quote or had the camera replaced is from $1500-$1800. As this...
colorful, trippy images from rear camera. Based on my research it is happening for most of Honda 2019 Pilots. Most of the affected people reported thier problem in below website. Please take a look. This must be fixed by HONDA. Requesting you to help us. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have the auto restart and the engine with shuts off normally when I come to a stop when I have the system engaged. The problems begin when I take my foot off the break expecting the engine to start up again. What happens inconsistently is that when I take my foot off the brake, the engine shuts off, shifts itself into Nuetral, and I have trouble getting the engine to start up again. A number of warning messages may show up on the center console as well. Things like, Collision Mitigation Braking System, Road Departure Mitigation, Brake System warnings start displaying. I can get the engine to start up again, but need to put into Park then start it. Also, I have noticed the car's collision mitigation system comes on when it restarts sometimes without actually turning off. When I disengage the system, which I do practically every time...
The idle stop cuts the engine when stopped at lights or stop signs or traffic slow downs but does not always start back up. Twice this month I have had to open the door and then press the ignition multiple times to get the car to start again. When this happens we also get an alert that there are other features being disabled. This was an issue last year and the dealer felt it was that we needed a new battery. So we replaced that and hadn't had issues until this month. It happened on the highway this weekend during a traffic slow down, and because we couldn't get going right away we almost caused an accident.
Rear view camera safety issue! 2019 Honda Pilot EX If a pedestrian is standing still, sitting even had a person walking behind car while backing up the car the camera will not warn you at all. I can't believe Honda has not done anything to fix this problem! I had at the dealership and they told me that you have to have a more expensive model or have an add on for $1000-1500. I don't think they care about anything but more money! Please look into this life threatening issue. Thanks
Unknown. There is a popping and static sound coming from the speakers. Also, the check turner or radio is not available. A notification will be displayed on the screen when the vehicle hits a bump in the road, or the street is not smooth.
The 2019 Honda Pilot is receiving a Camera System Failure regarding the rear camera. The info screen shows a black screen where once the rear camera image was. I am putting myself, pedestrians, and other motorists at risk by not being able to have a clear view when driving the car in reverse. The Honda dealership confirmed the problem, telling me I needed to replace the camera and that this issue was NOT part of the current recall for this car regarding the rear camera. It has not been inspected by the manufacturer, police, insurance representatives, or others regarding my specific vehicle. There was no warning or anything prior to the camera system failing. It worked fine one day, then did not work again the next.
My rear view camera has started malfunctioning. Just yesterday weird colors came on the screen when i was trying to back up and i cant see anything. the dealer said it wasn't covered and that it would cost me 600$ to replace the cameras
1ST OCCURENCE: 45000 miles on vehicle. I was exiting a busy ramp from [XXX] to Fort Oglethorpe, Ga and the Idle stop caused the engine to stall and not re-engage upon lifting the break. I was almost hit from the rear. The vehicle had power but would not restart. I had to wait for it to shut itself down and get it to restart. 2ND OCCURENCE: 62000 miles on vehicle. Almost a year and a half from the first occurrence-I was on a very busy [XXX] and came to stop at a red light. AGAIN, the idle stop caused the engine to stall and not restart. The light turned green, and I immediately turned my flashers on. I had a child in the backseat. Cars still began honking and going around us, leaving us to potentially get smashed from behind on a road that many people travel at 55mph plus!...
I am trying to get my open recall fixed, but the dealer won’t fix it unless there is a problem and even charged me for a diagnostic test to see if there is a problem with the recall. This was at Apple Tree Honda in Asheville, NC
While driving on very straight and non-rolling hills the large red words BRAKE will appear on the dash, the brakes will start pulsing and slightly shaking for a few seconds when there is very minimal on-coming traffic. The above has happened several times and first occurred several years ago and at different mileages and different roads
Other 2019 HONDA PILOT Problem Areas
Electrical System
241 complaints
Engine
199 complaints
Fuelpropulsion System
95 complaints
Power Train
79 complaints
Fuel System Gasoline
71 complaints
Forward Collision Avoidance Automatic Emergency Braking
52 complaints
Forward Collision Avoidance Warnings
44 complaints
Forward Collision Avoidance Adaptive Cruise Control
41 complaints
Service Brakes
41 complaints
Vehicle Speed Control
30 complaints
Lane Departure Assist
24 complaints
Lane Departure Warning
24 complaints
Electronic Stability Control Esc
18 complaints
Visibilitywiper
18 complaints
Back Over Prevention Rearview System Braking
15 complaints
Back Over Prevention
14 complaints
Exterior Lighting
9 complaints
Steering
9 complaints
Structurebody
9 complaints
Back Over Prevention Warnings
6 complaints
Engine And Engine Cooling
6 complaints
Air Bags
5 complaints
Lane Departure Blind Spot Detection
5 complaints
Seats
3 complaints
Suspension
3 complaints
Back Over Prevention Camera System
2 complaints
Back Over Preventiondisplay Function
2 complaints
Equipmentelectricalinfotainment
2 complaints
Forward Collision Avoidance Sensing System Camera
2 complaints
Seat Belts
2 complaints
Tires
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Back Over Prevention Automatic System Braking
1 complaint
Back Over Prevention Sensing System Camera
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systemsoftware
1 complaint
Electrical Systemstarter Assembly
1 complaint
Engine And Engine Coolingengineengine Control Module Ecuecm
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Equipment
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Equipmentelectrical
1 complaint
Forward Collision Avoidance
1 complaint
Fuel System Dieseldeliveryfuel Pump
1 complaint
Fuel System Gasolinedeliveryfuel Pump
1 complaint
Fuel System Gasolinefuel Injection System
1 complaint
Fuel System Gasolinefuel Injection Systeminjectors
1 complaint
Fuel System Gasolinefuel Injection Systemmass Air Flow Maf Sensor
1 complaint
Fuel System Otherdeliveryfuel Pump
1 complaint
Fuel System Otherkineticflywheelbearings
1 complaint
Lane Departure Lane Keep Steering Assist
1 complaint
Latcheslockslinkageshoodlatch
1 complaint
Power Trainautomatic Transmission
1 complaint
Power Trainautomatic Transmissiongear Position Indication Prndl
1 complaint
Power Trainautomatic Transmissioninternalgears
1 complaint
Traction Control System
1 complaint
Visibility
1 complaint
Visibilitydefrosterdefoggerhvac Systemfanmotor
1 complaint
Visibilitywindshield
1 complaint