NHTSA Complaint #11690280 — 2019 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11690280
Vehicle 2019 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

In 2022, in traffic on I35 in Temple, TX, i was in "Drive" and my car went automatically to Neutral and I could not get it out of neutral or turn my car on and off. My two children were in the car and had cars moved, I would have been clobbered. I finally got my car to turn off after several tries, but it would not turn on. I waited a a minute and tried to turn it on again and after several attempts, it turned back on and traffic began to move so I did not have to stop and brake again. This same issue happened at a stop light a month ago and I could not move my car. I did not hit anything in my car, i did not shift it to neutral, it automatically did this on it's own. I finally turned the car off and after many attempts was able to get it back on, put it in drive, and move the car out of the intersection. The automatic engine shut off also comes on and off in my car without me touching anything. it works sometimes and it doesn't. This issue is a total safety concern and should it happen again, i may not be so lucky with other vehicles. Please help with this recall on my VIN.

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