NHTSA Complaint #11709418 — 2019 HONDA PILOT

While idling and driving into a parking garage, a new metallic knocking noise was audible from the engine. When I pulled up to the parking garage, I lowered my window to have the code scanned to enter the garage. The noise was present at that time, nothing previous to my commute to work this day. The noise was not audible while driving due to road/wind noise, music and conversation in the car. Driving down the garage ramp and into the parking area with the window still down, the noise was more pronounced (perhaps from the surrounding concrete walls). I eventually parked the vehicle after taking a video clip and sought help via phone and email from my work office. In this specific incident, safety was potentially at risk if the condition had worsened to the point of engine failure or other severe condition while driving on the roads. I was lucky in this instance. On 01/06/2026, video clip was sent to Honda dealer where purchased. I was instructed to not drive it and have the vehicle towed. Due to distance and expense to tow it close to home where purchased, it was towed to a local Honda dealer. Today they called and said internal components have failed and the engine needs to be replaced. On 01/07/2026 I've further engaged my local Honda dealer where purchased. This includes transferring it to them. At this time, the vehicle would be available for inspection upon request. No check engine light or other warnings of any sort were present. No invoice for diagnostics/repairs is available as of yet for upload as this is event is still in progress. There is only a video clip to hear the audible sound coming from inside the engine.