2011 GMC ACADIA Steering Problems

64 NHTSA complaints on file

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Steering Issues in the 2011 GMC ACADIA

64 steering complaints have been filed with NHTSA for the 2011 GMC ACADIA. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

64
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Steering Complaints

#11485397 |
Looses power while driving. Cannot jump the battery it needs to be recharged every time. Power steering stops working while driving( low rpm and when stopped) dangerous for merging or lane changes. Engine shudders when trying to accelerate. TCM/ ECM replaced 2020. Problem still persists. Whining noise upon start of the vehicle. Auto start will not work. traction control light, check engine airbag and
#11477083 |
POWER STEERING RACK & HIGH PRESSURE POWER STEERING LINE. IF THIS FAILS WHILE YOU'RE DRIVING ON A HIGHWAY YOU WILL LOSE POWER STEERING CAUSING A SERIOUS ACCIDENT. ALSO THE TIMING COVER IS LEAKING. BOTH OF THESE EXPENSIVE REPAIRS SEEMS TO BE AN ISSUE WITH ALL GMC ACADIA SUV'S YET THE NHTSA HAS NOT INVESTIGATED OR REQUIRED THE MANUFACTURER TO DO A RECALL AND COVER THE COSTS OF REPAIR. COSTS FOR BOTH REPAIRS IS $5000.00 !!!
#11473668 |
The contact owns a 2011 GMC Acadia. The contact stated upon starting the vehicle, the steering wheel became difficult to turn. There was no warning light illuminated. The contact stated that he used his knowledge of vehicles to depress the accelerator pedal, which raised the RPM and caused the steering wheel to become operative. The contact stated that the failure had been reoccurring while the vehicle was idling. Additionally, the contact stated that the steering wheel would seize while driving and steering to the left. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 174,300.
#11442441 |
The steering randomly gets tight and then let's loose while driving or turning.
#11439190 |
The contact owns a 2011 GMC Acadia. The contact stated that the steering wheel would shake uncontrollably without warning while driving at various speeds. She also stated that the steering wheel would lock in the middle of turning the steering wheel in either direction without warning. After taking the vehicle to the dealer for routine maintenance, several warning lights appeared on the instrument panel. The contact called that dealer and was informed that the vehicle would reset itself upon restart; however, the failure persisted. A few days later, the Push to Start button failed to operate after multiple attempts and the key was used to start the vehicle. The contact had the vehicle towed back to the dealer and she was informed that the purge valve was defective and needed to be replaced. The manufacturer informed her that there were no recalls on the vehicle and referred her to NHTSA...
#11434617 |
Vehicle stopped turning, steering to turn and driver ran off the road.
#11351179 |
AT 89,000 THE "SERVICE ALL WHEEL DRIVE" LIGHT CAME ON SEVERAL TIMES ON DASH. MECHANIC STATES THAT "REAR DIFFERENTIAL DRUM" NEEDS TO BE REPLACED IN ORDER FOR VEHICLE'S ALL WHEEL DRIVE SYSTEM TO OPERATE PROPERLY.
#11331136 |
STEERING BINDS UP AND BECOMES VERY HARD TO TURN ON LOW RPM OR SITTING STATIONARY. IT FEELS AS IF NO POWER STEERING AT ALL. HAVE BEEN TOLD BY DEALERSHIP THAT IT IS A HUGE SAFETY ISSUE THAT GM HAS FAILED TO RECALL. *TR
#11256114 |
WHILE DRIVING ENCOUNTERING A DANGEROUS LOSS OF POWER STEERING INTERMITTENTLY ESPECIALLY DURING BRAKING (LOW ENGINE REVS). STEERING APPEARS TO LOCK AND BIND. DEALER STATES FAILURE OF POWER STEERING PUMP AND RACK AND PINION GEAR. RACK AND PINION GEAR. RACK FAILURE SHOULD BE COVERED UNDER RECALL. CAR IS NOT SAFE UNLESS RACK AND PINION IS REPLACED. THIS IS SECOND FAILURE REPORTED. 1= PREVIOUS OWNER 70K / 2=CURRENT OWNER 105K
#11230300 |
AT SLOW SPEEDS MY STEERING GETS VERY HARD AS IF I HAVE NO POWER STEERING AT ALL. VERY DIFFICULT TO PARALLEL PARK. LOUD WHINING SOUND AS I TURN THE STEERING WHEEL. NUMEROUS TIMES WHEN DRIVING ON EITHER HIGHWAY OR CITY STREET..CHANGING LANES HAS BEEN DIFFICULT AND MANUAL STEERING WAS NEEDED.
#11209292 |
RACK IS LEAKING ON THE STEERING.
#11194235 |
POWER STEERING QUITS WORKING AT LOW IDLE AND TURNING FROM A STAND STILL. THIS CAUSES VEHICLE TO SOMETIMES ENTER ON COMING TRAFFIC. EXTREMELY DANGEROUS.
#11186235 |
WHILE DRIVING ENCOUNTERING A DANGEROUS LOSS OF POWER STEERING INTERMITTENTLY ESPECIALLY DURING BRAKING (LOW ENGINE REVS). STEERING APPEARS TO LOCK AND BIND. DEALER STATES FAILURE OF POWERSTEERING PUMP AND RACK AND PINION GEAR. THIS IS 2ND TIME. POWER STEERING FIRST FAILED AT 36,000 MILES REQUIRING FULL RACK AND PUMP REPLACEMENT UNDER WARRANTY. NOW, AT 100,000 MILES PUMP FAILS AGAIN AND REQUIRES PUMP, SEAL AND FULL RACK AND GEAR REPLACEMENT. CAR IS NOT SAFE. SERVICE BULLETIN #14329A ACKNOWLEDGES PROBLEM WITH PUMP AND COVERS PUMP AND GEAR *SEAL* BUT NOT RACK AND PINION GEAR. RACK FAILURE SHOULD BE COVERED UNDER RECALL.
#11110918 |
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING BELOW 10 MPH, THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER (MAYSE AUTOMOTIVE GROUP INC, 2032 S ELLIOTT AVE, AURORA, MO) WHO WAS UNABLE TO DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. *TT CONTACT STATES THIS OCCURRENCE HAS HAPPENED THREE TIMES. *TT
#11100160 |
WHEN GOING SLOW AND MAKING A TURN RIGHT OR LEFT I LOSE POWER STEERING THIS HAPPENS BOTH FORWARD OR BACKWARD WHEN I SPEED UP THE POWER STEERING COME BACK TO NORMAL.
#11092482 |
POWER STEERING WENT OUT AND ALMOST HIT ANOTHER VEHICLE. WORKS GOING DOWN A 2 LANE HIGHWAY OVER 35 MPH, BUT STOPS WORKING AS YOU TURN INTO PARKING LOTS, ROAD, ETC AT LOWER SPEEDS. STEERING IS EXTREMELY DIFFICULT AND HAVE NOTICED MANY ACADIA OWNERS ARE HAVING THIS ISSUE. CAR IS A 2011 DENALI ACADIA WITH 103,000 MILES.
#11084362 |
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL FELT LOOSE AND A WHINING NOISE WAS HEARD WHEN IT WAS TURNED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SELLERS BUICK GMC, 38000 GRAND RIVER AVE, FARMINGTON HILLS, MI) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FLUID LEAKED FROM THE VEHICLE AND THE POWER STEERING FLUID SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
#11062238 |
I HAVE A GMC ACADIA 2012, 61000 MILES. AROUND DECEMBER 22, THE CAR STARTED MAKING A WEIRD NOISE WHEN STEERING TO THE RIGHT OR LEFT ON SLOW SPEEDS. THE NOISE GOT WORSE FEW DAYS AFTER AND WE SCHEDULED A SERVICE IN THE DEALERSHIP. FEW DAYS LATER THEY CALLED ME TO INFORM THAT THERE WAS A OIL LEAKAGE IN THE THE POWER STEERING AND THAT THEY WOULD NEED TO REPLACE THE OIL PUMP. TOTAL COST OF REPAIR $5000. AFTER DOING SOME RESEARCH BECAME CLEAR THIS IS A COMMON PROBLEM ON GMC ACADIAS. AND MULTIPLE PEOPLE REPORTED EVEN LOOSING (SUDDENLY) ABILITY TO STEER THE CAR WHILE DRIVING. VERY CONCERNING. SO DECIDED TO OPEN A CASE WITH GMC CORPORATE TO EXPLAIN THAT THEY SHOULD BE RESPONSIBLE FOR THE REPAIR COST OF THIS ISSUE AND THAT IT IS UNACCEPTABLE TO HAVE A CAR WITH 61K HAVING SUCH SERIOUS ISSUES. EVEN MORE IMPORTANTLY, TRIED TO...
#11023725 |
MY POWER STEERING WILL INTERMITTENTLY STOP ON MY WHEN TURNING AT LOW SPEEDS. NEVER HAD ANY ISSUES UP ON TILL LAST WEEK WHEN I WAS TAKING MY SON TO SCHOOL. I HAVE NO LEAKS SO IT'S NOT DUE TO FLUID LOSS.
#11022079 |
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AIR CONDITIONING SYSTEM FAILED TO OPERATE PROPERLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COURTESY BUICK GMC, 7 AUTOCENTER DRIVE, LOUISVILLE, KY 40299) WHERE IT WAS DIAGNOSED THAT THE AUXILIARY VAPOR LINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE OCCURRED DUE TO THE POWER STEERING HOSE CHAFING THE AUXILIARY HOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,100.
#11014096 |
THE POWER STEERING STOPS WORKING WHEN TRYING TO PARK OR MOVING AT A SLOW SPEED. I AM IN GOOD SHAPE AND IT TAKES ME ALL MY POWER WITH TWO HANDS TO TURN THE STEERING WHEEL. THERE IS NO WARNING IT CATCHES YOU OFF GUARD AND MULTIPLE TIMES ALMOST HIT CARS IN SPOTS NEXT TO WHERE I PARK. WE ALSO HAVE HAD THE AIR CONDITIONING FIXED TWICE SINCE WE'VE BOUGHT IT AND STILL DOESN'T BLOW AS COLD AS IT SHOULD. THE CAR HAS 78,000 MILES.
#11014273 |
SQUEAKING/WHINING IN STEERING COLUMN. DEALERSHIP DIAGNOSIS, POWER STEERING GEAR LEAKING (RACK & PINION) AND MUST BE REPLACED. COST, $1432.00 PLUS TAX. VEHICLE HAS ONLY 17948 MILES. NOT COVERED BY WARRANTY OR MANUF. RECALL. OUT OF WARRANTY DUE TO AGE OR TIME. POWER STEERING COULD FAIL AS IT HAS IN OTHER VEHICLES. DEFINITELY A SAFETY ISSUE. GMC SHOULD STAND BEHIND THEIR VEHICLES AS THIS IS A DESIGN OR ENGINEERING FLAW. THIS CONDITION IS NOTICED WHEN EVER THE STEERING WHEEL IS TURNED IN EITHER DIRECTION.
#11013038 |
AT SLOW SPEED TURNS POWER STEERING SEEMS TO LOSE POWER ASSIST
#11000348 |
LOSS OF POWER STEERING AT LOW SPEED. HAD THE ENTIRE RACK REPLACED (PRIOR TO POWER STEERING LOSS), AS WELL AS THE POWER STEERING PUMP REPLACED (AFTER POWER STEERING LOSS AND COVERED UNDER THE TSB) AND WITHIN TO WEEKS OF HAVING THE POWER STEERING PUMP REPLACED, THE EXACT SAME THING OCCURRED. AT VERY LOW SPEED, IN A PARKING LOT, MAKING A RIGHT HAND TURN, I LOST ALL POWER STEERING AND HEARD A LOUD SCREECHING NOISE AS I ATTEMPTED TO MANEUVER MY VERY HEAVY SUV TO A SAFE AREA WITH NO POWER STEERING. "SERVICE BATTERY CHARGING SYSTEM" ERROR CAME UP ON MY IN-DASH SCREEN AND THEN IT WENT AWAY. I TURNED THE ENGINE OFF AND RE-STARTED WITH NO POWER STEERING STILL AND THEN RE-STARTED AGAIN AN THAT IS WHEN THE POWER STEERING WORKED AGAIN. THE ENTIRE TIME, THE RADIO AND LIGHTS WERE ON AND DID NOT FAIL. I DROVE THE CAR DIRECTLY...
#10955050 |
MY POWER STEERING HAS BECOME INCREASINGLY LOUD AND DIFFICULT TO HANDLE OVER THE LAST COUPLE OF MONTHS. IN RESEARCHING THIS PROBLEM, I HAVE NOTICED NUMEROUS SIMILAR PROBLEMS OTHER INDIVIDUALS WITH THIS TYPE OF VEHICLE HAVE HAD. I AM NOT UNDERSTANDING WHY THERE HAVE NOT BEEN ANY RECALLS TO CORRECT THIS PROBLEM IF IT IS A COMMON PROBLEM WITH THE ACADIA. RECENTLY, APPROXIMATELY A WEEK AGO, I HAVE NOTICED THAT MY "STABILITRACK" IS OFF AND MY VEHICLE TELLS ME TO "SERVICE BRAKE SYSTEM" AND IS NOT BECOMING DIFFICULT TO STOP AND SHAKES QUITE A BIT WHEN DOING SO. I TRAVEL FROM HOME TO TOWN AND OFTEN HAVE TO TRAVEL ON THE INTERSTATE WITH MULTIPLE CARS TRAVELING IN THE SAME DIRECTION AS MYSELF IN CLOSE VICINITY. THE POWER STEERING PROBLEM IS ROUGHLY $1300 TO FIX AND THE BRAKE SYSTEM IS ROUGHLY $800 TO FIX. WHY ARE THERE NOT RECALLS ON THESE PROBLEMS...
#10953666 |
I WAS DRIVING DOWN THE ROAD WITH ALMOST 1/2 A TANK OF GAS, AND I LOST POWER SUDDENLY, AND HAD NO CONTROL OVER MY VEHICLE BECAUSE THE POWER STEERING AND EVERYTHING QUIT. BECAUSE I AM FAIRLY STRONG, I WAS ACTUALLY ABLE TO TURN OFF THE ROAD INTO A SAFE PLACE, AND NOT BE STRANDED ON A VERY BUSY TWO LANE ROAD. AFTER HAVING THE CAR TOWED TO PAUL'S AUTOMOTIVE GARAGE, I WAS ADVISED THAT THE VEHICLE WAS OUT OF GAS.
#10937701 |
WHINING NOISE IN STEERING COLUMN, THUMPING AT SLOW RIGHT TURNS, NEEDED NEW RACK AND PINION, CV JOINTS REPLACED
#10852450 |
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FAILED AND NEEDED REPLACEMENT. THE VEHICLE REMAINED AT THE DEALER FOR REPAIRS UNDER AN EXTENDED WARRANTY ISSUED BY THE MANUFACTURER. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED DAILY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
#10851370 |
THE CAR STARTED TO MAKE A LOUD WHINING SOUND 3 MONTH AFTER WE PURCHASED IT USED. THEN POWER STEERING STARTED TO GO IN AND OUT. TOOK THE CAR TO A AUTO CARE SHOP AND THIS IS WHAT THE BILL SAID. "REPLACE POWER STEERING PUMP, TRIED TO FLUSH SYSTEM 2 TIMES, BLEED OUT AIR, REPLACE POWER STEERING PUMP AGAIN, STILL NO POWER STEERING." SPOKE WITH GMC AND WAS TOLD TO TAKE THE CAR TO A DEALERSHIP, WE ARE COVERED UNDER SPECIAL COVERAGE 14329. GOING TO DEALERSHIP THIS WEEK. WE HAVE ALREADY SPENT A LITTLE LESS THEN $1000 ON THIS PROBLEM.
#10820080 |
STEERING WHEEL COMPLETELY LOCKED UP DURING A TURN A COUPLE OF WEEKS AGO. THEN LAST WEEK I COULDN'T SHIFT INTO REVERSE TO GET OUT OF DRIVEWAY. HAD IT TOWED TO DEALER. 1500.00 LATER I HAVE NEW SHIFTER AND SOME SORT OF NEW GEARS IN STEERING WHEEL. LOOKED IT UP AND THERE IS A CLASS ACTION LAW SUIT WITH MILLIONS OF PEOPLE HAVING THE SAME PROBLEM, YET STILL NOT COVERED UNDER A RECALL. MY VEHICLE ONLY HAS 48000 MILES ON IT THIS SHOULD NOT HAVE HAPPENED IF THERE WEREN'T SOME SORT OF DEFECT IN MANUFACTURE.
#10808318 |
STERRING WHEEL LOCKED DURING TURN
#10794885 |
RACK & PINION WAS LEAKING. WAS REPLACED AT DEALERSHIP. POWER STEERING PUMP ALSO REPLACED. GMC DID NOT MAKE THIS PUBLIC THAT THERE WAS A PROBLEM WITH PUMP. REPLACED PUMP FLUID WITH A DIFFERENT TYPE THAN WAS ORIGINALLY INSTALLED. MANY GMC VEH. HAVE THIS PROB. THE FACT THAT GMC CHANGED FLUIDS IN THE STEERING SYSTEM COULD HAVE CAUSED THE ORIGINAL TO FAIL. GMC WILL NOT ADMIT THERE IS A PROBLEM WITH THE STEERING SYSTEM. PLEASE CHECK WITH GMC AMD GET THE TRUTH.
#10794562 |
HAD A LOUD WHINING SOUND COMING FROM UNDER THE HOOD, THE GMC DEALER DIAGNOSED IT AS THE STEERING GEAR - REPLACEMENT COST ME $1840.28.
#10790653 |
I HAVE A 2011 GMC ACADIA AT 43,000 MILES IT WAS BROUGHT TO THE DEALER WITH A STEERING NOISE, WHICH I WAS HEARING WHEN MAKING TURNS IN THE VEHICLE. I WAS TOLD THAT IT IS LEAKING FROM THE STEERING RACK AND THIS WAS NOT COVERED UNDER WARRANTY AND WAS QUOTED A PRICE OF $1,179 FOR IT TO BE REPLACED. I HAVE SEARCHED AND FOUND THIS TO BE A COMMON PROBLEM WITH THE ACADIA'S.
#10766282 |
WHEN TRAVELING AT ABOUT 35 MPH, ALL SYSTEMS FAILED -- STEERING, BRAKING, ELECTRICAL. THE DEALER INDICATES THAT THIS IS A "CATASTROPHIC ENGINE FAILURE."
#10745113 |
AFTER A SHORT BUT HEAVY DOWN POUR, I TRAVELED THROUGH A PUDDLE AT APPROXIMATELY 25 MPH AND LOST POWER STEERING FOR 1-2 SECONDS. I WAS UNABLE TO TURN THE STEERING WHEEL AND NEEDED TO BRAKE TO AVOID GOING OFF THE ROAD. FOR THE NEXT 2 MILES THE VEHICLE SEEMED TO OPERATE CORRECTLY, BUT THEN IT HAPPENED AGAIN AT A SLOWER SPEED (APPROXIMATELY 10 MPH) AS I TRIED TO MAKE A 90 DEGREE TURN ON TO MY STREET. I WAS UNABLE TO MAKE THE TURN AND CAME TO A COMPLETE STOP, THEN THE POWER STEERING KICKED IN AGAIN. CALLED THE LOCAL DEALER IMMEDIATELY UPON ARRIVE HOME AND LEFT VOICE MAIL (THEY CLOSED AT 5PM). CALLED GMC CUSTOMER SERVICE AND WAS TOLD THERE IS NO KNOW ISSUE.
#10734249 |
I WAS JUST TOLD BY THE GMC DEALER THAT MY STEERING COLUMN IS LEAKING FLUID. APPARENTLY, THIS IS AN EXTREMELY COMMON PROBLEM, AS IT IS ALL OVER EVERY GMC ACADIA FORUM AS WELL AS LOGGED IN YOUR DATABASE. WHY IS A RECALL NOT BEING ISSUED FOR THIS? IT IS OBVIOUSLY A DESIGN ENGINEERING OR MANUFACTURING DEFECT. WHY DO WE HAVE TO WAIT UNTIL THERE IS A CRASH, INJURY OR DEATH BEFORE YOU ARE WILLING TO ISSUE A RECALL? THIS IS ABSURD. MY FAMILY IS NOW SPENDING $1,700 FOR THIS REPAIR.
#10733476 |
7/12/15 CINCINNATI, OHIO JUST AS OTHERS HERE, I WAS NOTIFIED BY THE TECH THAT THE STEERING GEAR/RACK AND PINION ASSEMBLY REQUIRED REPLACEMENT DUE TO POWER STEERING FLUID LEAK. THE DEALERSHIP STATED THIS WOULD NOT BE COVERED UNDER A WARRANTY AND WOULD COST $1200 AND ONLY THE POWER STEERING PUMP HAS BEEN RECALLED IF STEERING FAILS WHILE OPERATING THE VEHICLE. THERE SEEMS TO BE MANY COMPLAINTS REGARDING THIS ISSUE WITH THE 2011 GMC ACADIA. PLEASE CONSIDER TAKING THE TIME TO INVESTIGATE THESE PARTICULAR COMPLAINTS. IT VERY ALARMING TO BE INFORMED THAT A REOCCURRING ISSUE WILL NOT BE RESOLVED UNLESS THE POWER STEERING FAILS WHILE OPERATING THE VEHICLE. IT'S ALSO CONCERNING THAT SEVERAL CONSUMERS HAVE EXPERIENCED THE SAME ISSUE WITH POWER STEERING FLUID LEAKAGE AND MALFUNCTIONING STEERING GEAR/RACK. THIS IS A OBVIOUSLY A CONSISTENT COMPLAINT AND SHOULD BE ADDRESSED.
#10716675 |
I WAS JUST TOLD BY THE GMC DEALER THAT MY STEERING GEARS ARE NOT WORKING AND ARE LEAKING FLUID. THEY SAID IF IT WOULD HAVE BEEN THE BOOT, IT WOULD HAVE BEEN COVERED UNDER WARRANTY. APPARENTLY, THIS IS AN EXTREMELY COMMON PROBLEM, AS IT IS ALL OVER EVERY GMC ACADIA FORUM AS WELL AS LOGGED IN YOUR DATABASE. WHY IS A RECALL NOT BEING ISSUED FOR THIS? IT IS OBVIOUSLY A DESIGN ENGINEERING OR MANUFACTURING DEFECT. WHY DO WE HAVE TO WAIT UNTIL THERE IS A CRASH, INJURY OR DEATH BEFORE YOU ARE WILLING TO ISSUE A RECALL? THIS IS REALLY FRUSTRATING. THE GMC DEALER QUOTED ME $1,700 FOR THIS REPAIR.
#10705085 |
GMC SENT A LETTER OUT SAYING THERE IS A PROBLEM WITH THE POWER STEERING PUMP AND THAT THEY EXTENDED THE WARRANTY ON IT.IN MY CASE THE POWER STEERING PUMP WOULD QUIT AT TIMES AND IT HAD NO POWER STEERING FELT LIKE MANUAL STEERING. BUT BEFORE I COULD BRING IT IN TO GET REPLACED IT WAS LEAKING FLUID WHICH CAUSED THE RACK AND PINION TO GO BAD. I EXPLAINED THIS TO THE MANAGER AND HE SAID THE RACK AND PINION WASN'T UNDER WARRANTY AND I HAD TO PAY FOR THIS WHICH COST ME $1372.00 I SENT GMC A EMAIL TO COMPLAIN AND THEY CALLED BACK SAYING THE DEALER WOULD CALL ME WHICH THEY NEVER HAVE I LEFT THEM A MESSAGE TO CALL ME AND A NUMBER TO REACH ME BUT NOW NOBODY WANTS TO CALL ME BACK I THINK THEY WANT ME TO FORGET ABOUT THIS.I SAID A RACK AND PINION...
#10704754 |
VEHICLE WAS SLOWING TO TURN AND AT 15MPH THE STEERING LOCKED UP MAKING THE VEHICLE UNCONTROLLABLE. VEHICLE WAS STOPPED BY MEDIAN CURB AND STEERING SOMEHOW UNLOCKED. TOOK VEHICLE TO DEALERSHIP AND THEY REPLACED THE STEERING GEAR, RACK AND PINION, AND POWER STEERING PUMP. NOW A LITTLE OVER 18MONTHS LATER THE VEHICLE HAS STARTED LOSING POWER STEERING AGAIN. DEALERSHIP IS QUOTING ME $2100 TO FIX WHEN THEY REPLACED THE LAST PART UNDER A WARRANTY/RECALL. *TR
#10703552 |
JUST AS OTHERS HERE, I WAS NOTIFIED BY THE TECHNICIAN THAT THE STEERING GEAR/RACK AND PINION ASSEMBLY REQUIRED REPLACEMENT DUE TO POWER STEERING FLUID LEAK. THE DEALERSHIP STATED THIS WOULD NOT BE COVERED UNDER A WARRANTY AND ONLY THE POWER STEERING PUMP HAS BEEN RECALLED IF STEERING FAILS WHILE OPERATING THE VEHICLE. THERE SEEMS TO BE SEVERAL COMPLAINTS REGARDING THIS ISSUE WITH THE 2011 GMC ACADIA. PLEASE CONSIDER TAKING THE TIME TO INVESTIGATE THESE PARTICULAR COMPLAINTS. IT VERY ALARMING TO BE INFORMED THAT A RECURRING ISSUE WILL NOT BE RESOLVED UNLESS THE POWER STEERING FAILS WHILE OPERATING THE VEHICLE. IT'S ALSO CONCERNING THAT SEVERAL CONSUMERS HAVE EXPERIENCED THE SAME ISSUE WITH POWER STEERING FLUID LEAKAGE AND MALFUNCTIONING STEERING GEAR/RACK. THIS IS A OBVIOUSLY A CONSISTENT COMPLAINT AND SHOULD BE ADDRESSED. *TR
#10694014 |
DURING A RECENT OIL CHANGE, I WAS NOTIFIED BY THE TECHNICIAN THAT THE STEERING GEAR/RACK AND PINION ASSEMBLY REQUIRED REPLACEMENT DUE TO POWER STEERING FLUID LEAK. THE DEALERSHIP STATED THIS WOULD NOT BE COVERED UNDER A WARRANTY AND ONLY THE POWER STEERING PUMP HAS BEEN RECALLED IF STEERING FAILS WHILE OPERATING THE VEHICLE. THERE SEEMS TO BE SEVERAL COMPLAINTS REGARDING THIS ISSUE WITH THE 2011 GMC ACADIA. PLEASE CONSIDER TAKING THE TIME TO INVESTIGATE THESE PARTICULAR COMPLAINTS. IT VERY ALARMING TO BE INFORMED THAT A RECURRING ISSUE WILL NOT BE RESOLVED UNLESS THE POWER STEERING FAILS WHILE OPERATING THE VEHICLE. IT'S ALSO CONCERNING THAT SEVERAL CONSUMERS HAVE EXPERIENCED THE SAME ISSUE WITH POWER STEERING FLUID LEAKAGE AND MALFUNCTIONING STEERING GEAR/RACK. THIS IS A CONSISTENT COMPLAINT AND SHOULD BE ADDRESSED. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
#10692567 |
MY POWER STEERING HAS MADE A HIGH PITCHED NOISE FOR SOME TIME NOW. WHEN I TOOK IT TO THE DEALERSHIP AFTER RECEIVING A LETTER WHICH ADDRESSED POTENTIAL POWER STEERING FAILURE I WAS TOLD THAT THE ONLY WAY IT WOULD BE REPAIRED FREE OF CHARGE WAS IF I HAD POWER STEERING FAILURE. I JUST TOOK IT TO MY MECHANIC FOR A SEPARATE ISSUE AND HE TOLD ME THAT HE HAS SERVICED SEVERAL ACADIA'S WITH THE SAME ISSUE. THIS SEEMS TO BE AN ENGINEERING DEFECT. IN RESEARCHING THE ISSUE I AM FINDING MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEM. DOES THERE HAVE TO BE A DEATH OR POTENTIALLY MULTIPLE DEATHS FROM THIS DEFECT BEFORE A RECALL IS ISSUED? IT WOULD SEEM THAT TOTAL LOSS OF POWER STEERING WHEN OPERATING THE VEHICLE WOULD BE A HUGE SAFETY ISSUE. *TR
#10682690 |
MY 2011 ACADIA HAD A DEFECTIVE POWER STEERING PUMP AND POWER STEERING RACK. THE PUMP WAS REPLACED UNDER AN EXTENDED WARRANTY; HOWEVER, THE RACK WAS NOT COVERED. THE DEALER ADVISED THAT THE RACK WAS NOT COVERED AND PROVIDED AN ESTIMATE FOR $1700. I TOOK THE VEHICLE TO A INDEPENDENT AUTOMOTIVE REPAIR SHOP TO CONFIRM THE NEED FOR THE REPAIR. THE INDEPENDENT SHOP ADVISED THAT THE ENTIRE RACK NEEDED TO BE REPLACED. THEY ADVISED THAT THE PART SHOULD NOT HAVE FAILED SO QUICKLY AND IT IS LIKELY A DEFECTIVE PART. BASED ON RESEARCH, IT APPEARS THAT THIS STEERING RACK IS A COMMON PROBLEM WITH THIS VEHICLE. I HAD THE INDEPENDENT SHOP REPLACE THE RACK FOR $1404. PLEASE RESEARCH THE POSSIBILITY OF MAKING THIS A RECALL. THANK YOU. *TR
#10676615 |
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FAILED AND VEHICLE MADE A LOUD ABNORMAL NOISE WITHOUT WARNING. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR AND THE BUSHINGS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
#10676378 |
VEHICLE MAKES A HIGH PITCH WHINING NOISE WHEN STARTING AND AT LOW SPEEDS. STEERING WHEEL RUBS WHEN TURNING EITHER DIRECTION. I COMPLAINED ABOUT THE NOISE ON SEVERAL OCCASIONS, SERVICE TECH SAID WAS NORMAL. NOW THEY STATE THAT THE POWER STEERING IS LEAKING AND THERE IS A POWER STEERING GEAR LEAK. TO FIX IT WILL COST $1600 PLUS DOLLARS. SEEMS TO BE AN ISSUE ACROSS THE BOARD WITH THESE VEHICLES. GMC WILL REPLACE THE STEERING PUMP UNDER A RECALL, BUT NOT THE GEAR RACK WHICH IS A MORE EXPENSIVE FIX. HOW MANY COMPLAINTS WILL IT TAKE FOR THEM TO FIX THIS ISSUE! THIS CAN CAUSE POWER STEERING TO FAIL AND IS UNSAFE! *TR
#10672930 |
WITH LESS THAN 58K MILES TIE ROD END OUT ALREADY! *TR
#10671178 |
DURING CHECK FOR OTHER WARRANTY WORK, GMC DEALER INFORMED ME THAT THE POWER STEERING FLUID WAS LEAKING. THE REPAIR WAS NOT COVERED UNDER WARRANTY. ALL THE POWER STEERING FLUID HAD LEAKED OUT OF THE INTERNAL GASKET BECAUSE THE GASKET FAILED AND THE POWER STEERING FLUID NEED TO BE REPLACED WITH NEW FLUID, AND REPLACE THE STEERING GEAR. *TR
#10670412 |
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE CONTACT STATED THAT POWER STEERING FLUID WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. ...UPDATED 02/11/15 *BF THE CONSUMER STATED A GM TECHNICIAN VEHICLE AND NOTED FLUID LEAK FROM THE POWER STEERING PUMP AND POWER STEERING GEAR. GM OFFERED TO PAY FOR THE PUMP REPAIR BUT, NOT THE GEAR LEAK REPAIR. UPDATED 06/9/2015 *JS
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