NHTSA Complaint #11062238 — 2011 GMC ACADIA

I HAVE A GMC ACADIA 2012, 61000 MILES. AROUND DECEMBER 22, THE CAR STARTED MAKING A WEIRD NOISE WHEN STEERING TO THE RIGHT OR LEFT ON SLOW SPEEDS. THE NOISE GOT WORSE FEW DAYS AFTER AND WE SCHEDULED A SERVICE IN THE DEALERSHIP. FEW DAYS LATER THEY CALLED ME TO INFORM THAT THERE WAS A OIL LEAKAGE IN THE THE POWER STEERING AND THAT THEY WOULD NEED TO REPLACE THE OIL PUMP. TOTAL COST OF REPAIR $5000. AFTER DOING SOME RESEARCH BECAME CLEAR THIS IS A COMMON PROBLEM ON GMC ACADIAS. AND MULTIPLE PEOPLE REPORTED EVEN LOOSING (SUDDENLY) ABILITY TO STEER THE CAR WHILE DRIVING. VERY CONCERNING. SO DECIDED TO OPEN A CASE WITH GMC CORPORATE TO EXPLAIN THAT THEY SHOULD BE RESPONSIBLE FOR THE REPAIR COST OF THIS ISSUE AND THAT IT IS UNACCEPTABLE TO HAVE A CAR WITH 61K HAVING SUCH SERIOUS ISSUES. EVEN MORE IMPORTANTLY, TRIED TO EMPHASIZE THE IMPORTANCE OF THEM TAKING A CAREFUL LOOK ON THIS SAFETY ISSUE REPORTED BY MANY PEOPLE. AFTER LONG BACK AND FORTH AND MULTIPLE DAYS AFTER, THEY CLAIM THERE IS NOTHING THEY CAN DO ABOUT. AFTER 10 DAYS, I STILL DON'T HAVE THE CAR REPAIRED. IT IS STILL ON THE DEALERSHIP. SO MAKING EVERYONE AWARE OF THIS PROBLEM. IN MY CASE THIS IS THE FIRST AND LAST TIME I BUY A GMC CAR. PLEASE BE AWARE OF THIS SAFETY ISSUE WITH GMC ACADIA. ALSO BEWARE THAT THERE WERE ALREADY LAW SUITES OPEN AGAINST GM FOR HIDING PROBLEMS. AND FOR ACADIA 2008-2011 MODELS THEY HAD A RECALL ON THE POWER STEERING. LOOKS LIKE THE PROBLEM IS STILL NOT FIXED ON NEWER MODELS LIKE MINE. VERY CONCERNING THAT GMC IS NOT DOING ANYTHING ABOUT THIS AND STILL ALLOWING PEOPLE TO DRIVE THEIR CAR WITH SUCH SAFETY ISSUES. I GUESS UNTIL SOMEONE DIE THEY ARE NOT GOING TO DO ANYTHING ABOUT IT. VERY IRRESPONSIBLE AND UNPROFESSIONAL. DONE. GMC ACADIA DRIVERS BE SAFE.