NHTSA Complaint #11022079 — 2011 GMC ACADIA

TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT AIR CONDITIONING SYSTEM FAILED TO OPERATE PROPERLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COURTESY BUICK GMC, 7 AUTOCENTER DRIVE, LOUISVILLE, KY 40299) WHERE IT WAS DIAGNOSED THAT THE AUXILIARY VAPOR LINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE OCCURRED DUE TO THE POWER STEERING HOSE CHAFING THE AUXILIARY HOSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,100.