NHTSA Complaint #10682690 — 2011 GMC ACADIA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10682690 |
| Vehicle | 2011 GMC ACADIA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,100 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
MY 2011 ACADIA HAD A DEFECTIVE POWER STEERING PUMP AND POWER STEERING RACK. THE PUMP WAS REPLACED UNDER AN EXTENDED WARRANTY; HOWEVER, THE RACK WAS NOT COVERED. THE DEALER ADVISED THAT THE RACK WAS NOT COVERED AND PROVIDED AN ESTIMATE FOR $1700. I TOOK THE VEHICLE TO A INDEPENDENT AUTOMOTIVE REPAIR SHOP TO CONFIRM THE NEED FOR THE REPAIR. THE INDEPENDENT SHOP ADVISED THAT THE ENTIRE RACK NEEDED TO BE REPLACED. THEY ADVISED THAT THE PART SHOULD NOT HAVE FAILED SO QUICKLY AND IT IS LIKELY A DEFECTIVE PART. BASED ON RESEARCH, IT APPEARS THAT THIS STEERING RACK IS A COMMON PROBLEM WITH THIS VEHICLE. I HAD THE INDEPENDENT SHOP REPLACE THE RACK FOR $1404. PLEASE RESEARCH THE POSSIBILITY OF MAKING THIS A RECALL. THANK YOU. *TR
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