2017 FORD FUSION Power Train Problems

While driving on the highway at 60MPH, the check engine light came on first, then got an overheating issue. Let car cool, then drove city streets and took car to an independent auto repair shop. They read the engine and it had error code P0304. Shop bore scoped into cylinder 4 and found engine coolant. Took to dealer to confirm, they did find that engine coolant was leaking into cylinder 4 and recommended replacing engine long block assembly for $9.25k.

Transmission failed on the highway with no prior signs...check engine light came up and the car would not go to higher gears and RPM was high and loud that i had to pull off the road onto gravel.

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and attempting to shift the vehicle into drive(D), the gear lever failed to move. The contact stated the yellow wrench symbol warning light was illuminated. The contact called for Roadside assistance, and the tow truck arrived at the residence. The tow truck driver informed the contact that a damaged shifter cable bushing had caused the failure. The contact was advised by the driver that there was a recall associated with the failure and advised the contact to take the vehicle to the dealer. The contact stated that the driver performed temporary repair and the vehicle was driven to a dealer. The dealer diagnosed the vehicle and confirmed that the shifter cable bushing had failed and needed to be replaced. The contact was advised by the dealer that the VIN was not included in NHTSA Campaign...

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to shift from reverse to drive the gear shifter failed to respond. The contact's father and neighbor went underneath the hood of the vehicle and made some adjustments for the gear shifter to operate as needed. The vehicle was taken to the dealer who diagnosed that the shifter cable had failed and needed to be replaced. The shifter cable had been replaced. After receiving the repair, the failure occurred approximately 5 to 6 months later. The vehicle was returned to the dealer and the shifter cable was readjusted. The failure persisted and the dealer readjusted the shifter cable several times due to not being able to determine the cause of the failure. The vehicle had not been repaired. The dealer informed the contact that there were recalls for the same make and model however, for another model...

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle and shifting into drive(D), the gear shifter knob shifted back into park(p) independently. The message "Shift System Fault" was displayed. The contact stated while inspecting the vehicle, the contact noticed that the shift linkage bushing had separated. The contact manually adjusted the cable bushings in order to drive; however, the failure persisted. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact the NHTSA Hotline for assistance. The failure mileage was approximately 180,000.

The contact owns a 2017 Ford Fusion. The contact stated that the gear shifter had failed to move from out of park(P). The vehicle was taken to an unknown dealer where it was diagnosed and determined that the gear shifter had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to the dealer and received a second repair; however, the failure persisted. The vehicle was taken to a certified mechanic who replaced the gear shifter a third time. After the third repair, while driving at various speeds, the vehicle shift into neutral(N) independently, and no longer displayed the proper gear. The contact coasted to the side of the road and turned off and restarted the vehicle to continue driving. The wrench symbol was displayed on the instrument panel, indicating that the vehicle needed to be serviced. The contact research and found...

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the RPM gauge was rising but the vehicle failed to respond as needed. The contact stated that there was no warning light illuminated. The contact pulled over and stopped the vehicle. The contact turned off and restarted the vehicle; however, the vehicle had not regained normal functionality. The vehicle was towed to a dealer to be diagnosed. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

The contact owns a 2017 Ford Fusion. The contact stated while parking the vehicle, the gear shifter failed to shift from drive to park. The contact stated that the gear shifter had seized in neutral. The contact turned off the vehicle. The vehicle was restarted, and the gear shifter was reset. The contact stated that the failure had occurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Was out of town when I went to shift out of Park, and I received a SHIFT SYSTEM FAULT - SERVICE REQUIRED MESSAGE. My car was stuck in reverse and could only shift into neutral. The shift cable bushing had dry rotted and snapped. This item was recalled on previous fusions up to the 2016 model year, yet the same part was used through the 2020 model year. ALL of these items need to be recalled. They are all defective.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the contact connected the battery to the charger and the dead cell warning light illuminated. In addition, the contact stated that the battery failed to charge. The contact stated that even though the vehicle was not started, the gear shifter independently switched from park and reverse. The contact stated when the vehicle started, the vehicle rolled backwards several feet. The contact stated that the failure almost caused him to be pinned up against the wall of the garage, where the vehicle was parked. The contact stated that he used the parking brake to stop the vehicle from moving. The vehicle was towed to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and...

2017 Ford Fusion Titanium 2.0L Ecoboost purchased brand new. Coolant intrusion into Cylinder #1, causing a misfire,registered in Vehicle Health Alert system; check engine light on. Liberty Ford dealership was notified within the first week of the 1st misfire. Autozone found fault code P0301. Code scanner suggested replacing cylinder #1 spark plug. If misfire cont., it stated to replace Coil on cyl #1. All four spark plugs were replaced and Coil for cylinder #1 was replaced. Veh.began to exhibit a low coolant level, white exhaust smoke & rough running. Coolant fumes were entering the veh. cabin. Coolant added as soon as "Engine Coolant Over Temperature" dash alert. Diagnostic completed at Firestone Complete Auto Care: Determined "Cyl 1 is full of coolant & misfire occurring due to engine burning coolant.TSB out for this issue stating engine block replacement will be needed. Recommend dealership*** Manufacturer's recommended maintenance.… They provided a copy of...

While driving my Ford Fusion on the highway at a constant speed of 65 mph, a service light appeared on the dashboard, and the car suddenly lost power to the wheels even though the engine was still running. Fortunately, I was able to pull over to the side of the road safely since there wasn't much traffic at the time. However, had this been a busy road, it could have caused a major accident. I turned off the car and restarted it. However, the problem still persisted, and the car would not shift gears (it has an automatic transmission with a center console shifter dial). I had my car towed to my Ford dealer, and they determined that the transmission had failed. The Ford service manager stated that the transmissions on this particular era Ford Fusion were poorly designed and that many of their customers needed to replace their transmissions...

The bushing that attaches the shifter cable to the transmission may degraded and detached. Similar issue that was on recall for the 2013-2016 Ford Fusion.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure persisted while driving. The contact stated that the following day, she noticed that oil was leaking from the vehicle onto the ground. The vehicle was taken to the dealer, where it was confirmed that the oil change was performed correctly. The dealer diagnosed that oil was leaking from the transmission. The dealer informed the contact that the transmission needed to be taken apart to determine the source of the leak. The dealer advised the contact to trade the vehicle in due to the significant cost of labor. The vehicle was not repaired. The manufacturer was notified...

The contact owns a 2017 Ford Fusion. The contact stated while shifting from park(P) to drive(D), the vehicle failed to respond. The contact stated that the vehicle responded as needed after the second attempt. The power train warning light was illuminated. The contact stated that the failure recurred while shifting to drive(D) and to reverse(R) in a drive-thru. The contact stated that the vehicle was undrivable. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was...

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle and shifting to drive(D), the vehicle failed to respond. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission shifter cable bushing had failed. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V413000 (Power Train) because the VIN was not included. The dealer informed the contact that a fee would be charged for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

In regards to the automatic transmission and torque converter. On May 14th 2024, while driving in a school parking lot at a speed of less than 5 MPH, I attempted to reverse my vehicle. To my surprise, the car did not respond and failed to move. After this attempt, I shifted the gear into drive, and the vehicle initially moved for about five seconds before becoming immobilized again. This malfunction left my car stuck in the middle of parking lot traffic, creating a potentially hazardous situation. Despite the engine starting without any difficulty, the vehicle remains unresponsive and cannot be driven in either forward or reverse. This issue has not only caused inconvenience but also raised concerns about safety, as it has rendered the vehicle inoperable. There was a message on the dashboard with a wrench that stated "Powertrain: See Owners Manual"

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the transmission experienced rough shifting from first to second gear. Additionally, the engine was misfiring. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was then taken to two other independent mechanics, and it was determined that the transmission needed to be replaced as well as the engine due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,790.

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and attempting to shift to drive(D), the gear shifter failed to move out of park(P) and required to be hit to move out of park(P). The power train warning light was illuminated, and the message "See Owner's Manual" was displayed. The contact stated that the failure had been recurring daily. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 93,415.

Shift cable bushing failed. I attempted to back out of a parking spot when the dash lit up with a Shift System Failure. Put on the emergency brake, turned off the car, and popped the hood. The bushing had broke and was laying on a piece of metal under the shift cable.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds the vehicle would not properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the transmission was faulty. The transmission was rebuilt and the failure was remedied. The vehicle later experienced engine failures causing the check engine light to illuminate, a slushing liquid sound was present inside the dashboard and the vehicle had experienced harsh driving. The vehicle was taken to the local dealer who diagnosed that the engine coolant was present inside the engine cylinders and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 78,000.

Faulty torque converter and transmission range control module. Repaired both and now the vehicle shifts hard while driving.

I took our 2017 Ford Fusion in a couple of weeks ago for a service code showing we had a misfire on #2. We had the repair completed which included new plugs and coils. This past week, the car showed an alert that said the car was overheating. I drove it to the service center and the car gave me an alert that the computer had reduced power to lower the temp of the engine. The mechanic just called me and said that we have coolant in the cylinder. They said this is a known problem and that it is listed under TSB 22-2229 which superseded TSB 22-2133. I have called Ford and Ford dealerships and they sent me to this site to file a complaint. Their answer was that they couldn't fix it until the NHTSA told them to fix it--even though they stated they have seen a lot...

I was driving the car and it started to overheat so I pulled over. I then drove the car to my home and it had a miss in the engine along with white smoke coming out of the exhaust. After getting home I checked the coolant and it was low so i filled it up and as the car sat there idling you could see the coolant disappear and the white smoke and rough idle. I could not see where the coolant leaked out on the ground. I also had to have the transmission replace at the dealership I bought it from due to transmission complete failure. Time to recall this make and model. 1. Engine, Transmission failure 2. Sitting along the highway in the middle of no where.. a woman, you can guess, not safe!! 3.Yes Transmission replaced by dealership and Engine confirmed by service center to have coolant...

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the contact selected drive(D); however, the gear shift selector reverted to park(P). The power train warning light was illuminated. The contact inspected the shifter cable bushing and became aware that the shifter cable was not connected. The contact connected the shifter cable. The vehicle was taken to a dealer where it was diagnosed that the shifter cable bushing and cap needed to be replaced. The vehicle was repaired. The failure mileage was 114,677.

RECEIVED A NOTICE ON MY DASH STATING THE SHIFT SYSTEM HAS A FAULT AND SERVICE IS REQUIRED. I AM UNABLE TO PUT MY CAR INTO REVERSE, DRIVE, OR ANY GEAR. IT IS CURRENTLY STUCK IN PARK. THIS IS A KNOWN ISSUE FOR FORD FUSIONS BETWEEN THE YEARS OF 2013-2020. IN 2017 FORD RECALLED 259,182 CARS DUE TO A FAULTY SHIFTER CABLE.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact noticed a loud knocking sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with a fractured flex plate. The contact was informed that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not eligible for coverage under Customer Service Program: 22N12. The failure mileage was approximately 160,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, it was difficult shifting gear. The contact stated that the vehicle was slow to respond. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, and the contact was informed that the vehicle was experiencing transmission failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 153,000.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the gear shifter independently shifted into reverse. The contact stated that the failure caused the vehicle to roll away. The vehicle then struck a parked Police vehicle. The contact stated that the failure had occurred several times. The contact stated that several times while in reverse, the gear shifter independently shifted into the park. The vehicle was not repaired or diagnosed by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 55 MPH, the vehicle lost motive power. The contact stated that no warning light was illuminated. The contact was able to drive the vehicle to the workplace. The contact stated that when she shifted the vehicle into reverse(R) the vehicle hesitated and then jolted into gear. The contact turned the vehicle off and then shifted into drive(D) and the vehicle hesitated and jolted into gear. The contact had taken the vehicle to an independent mechanic who scanned the vehicle and retrieved DTC code: P0657. The mechanic referred the contact to a dealer. The vehicle was not repaired. The contact had not taken the vehicle to a dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

The contact owns a 2017 Ford Fusion. The contact stated that after shifting from park(P) into drive(D), the gear shifter erroneously shifted back to park(P). The vehicle was taken to the local dealer who diagnosed that the shifter cable bushing was faulty and needed to be replaced. The shifter cable bushing was replaced, and the vehicle was repaired; however, the failure reoccurred. Additionally, while operating the vehicle, the steering wheel abruptly jerked to the left. The vehicle was taken to the local dealer who determined that the front ball joints were faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 100,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 35 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the vehicle started losing motive power and stalled with the power train failure warning light illuminated. The contact was able to restart the vehicle, but the failure persisted, and the contact drove the vehicle to a safe location. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000. The VIN was not included.

The contact's daughter owns a 2017 Ford Fusion. The contact stated that while his daughter was driving at approximately 20 MPH, the gear shifter inadvertently shifted into park(P). The shift system fault warning light illuminated. The vehicle was towed to the residence and the contact inspected the vehicle and became aware that the shifter cable was detached from the shifter cable bushing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

The contact owns a 2017 Ford Fusion. The contact stated that while pressing the accelerator pedal the vehicle had experienced random jerking and hesitation. Later, while at attempting to accelerate from a stop light the vehicle would not accelerate forward and stalled. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 99,000.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was parked; however, upon returning to the vehicle, the vehicle failed to start. The contact stated that the gear shifter was not in park. The contact stated that the message " Vehicle Will Not Start – Gear Shifter Not in Park" was displayed. The contact researched the failure online and reattached the shifter cable to start the vehicle. The vehicle was taken to the dealer to be diagnosed and it was confirmed that the shifter cable bushing needed to be replaced. The dealer confirmed that the VIN and the vehicle was not included in NHTSA Campaign Number: 19V366000 (Power Train). The vehicle was currently at the dealer being repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 189,000.

I have the 2.5 liter engine in my 2017 ford fusion but it’s also experiencing the same coolant leak symptoms of other engine models of this year of vehicle. Car has no visible leaks but coolant levels keep dropping. Temp gauge goes up and down back and forth. Car seems to be sputtering while driving. Currently just passed 100,000 miles this week. I’ve had the vehicle for 7 years and it seems like recall after recall.

The contact owns a 2017 Ford Fusion. The contact stated while driving at approximately 50 MPH, the vehicle jerked abnormally. The contact continued to drive at 35 MPH, and the engine revved up. The contact pulled over and restarted the vehicle several times. The vehicle was taken to an independent mechanic, who informed the contact that internal components inside the transmission had failed, and the transmission needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 165,000.

There’s a recall for my vehicle for the Torque converter, however it does not come up under my vin when I take it to dealership. Torque converter has gone out. Ford won’t fix it, there’s a recall however my vin didn’t match criteria etc. so now I’m stuck in limbo.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 10 MPH, the vehicle jerked when accelerating. No warning lights were illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a failed transmission. The vehicle was not repaired due to cost. The manufacturer was notified of the failure. The failure mileage was approximately 79,000.

The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a stop sign, the RPM rose to 3,500 RPM however, the transmission failed to shift into gear. The vehicle then shifted into drive(D) and lost motive power before jumping out of drive and back into low gear. The check engine warning light was illuminated. The contact drove the vehicle home and the vehicle was not repaired. The contact stated that on two occasions, the contact had to replace a plastic clip under the hood that was used to control the shifter knob. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.

The vehicle's automatic transmission began started shifting "roughly" and the service engine light for the powertrain came on. I was told the transmission code was for the "Traction Plate" and that I needed to replace the transmission.

The car started shaking while driving down the road and when coming to a stop. The gears were not shifting properly. I took it to a mechanic shop and they told me several different things "could" be wrong, supposedly fixed it, $700 for that. Started shaking and shift gear problems again, took it in again and spent $2800 for the supposed fix. Several days later same thing, took it back again and they said to take it to a transmission shop because they couldn't do anymore. Found out there was a recall on the torque and the different mechanic "fixed" that. Now it won't shift into several of the gears. Over $4500.00 spent! Transmission

We were in reverse backing into a parking stall and tried to put the car into park. An error popped up something to the effect SHIFT SYS FAULT We were unable to put the car in park/drive/or any other gear. Parking brake was automatically applied. We were stuck, had to have it towed by a flat bed truck and repaired. Thank god this did not happen in the middle of a street where traffic would have been....could have been tragic. It was towed on a Friday 2/9/24 and fixed on 2/13/24 It was a shift cable bushing that wore out and cracked. Similar to this recall from 2016 ford fusions (Copied below). This should have also applied to ANY Fords that had a similar "plastic" piece that could crack and wear out causing the car to be inoperable. Campaign/NHTSA# 19S16/19V362 Issue Date 2019-05-13 Description On your vehicle, the bushing in...

Vehicle lost ability to drive forward & reverse on the freeway. Upon inspection, the torque converter had gone bad & contaminated the transmission fluid causing the transmission to go out. Now my vehicle needs a new torque converter & transmission. There was a recall "17V427000" but it did not include my vehicle; however, it looks like the same issue.

About 4 weeks ago my car lost the ability to move while driving. The wrench light popped up to see manual. Upon checking the manual it stated that the problem was with the power train. I took it to get looked at and the service center further confirmed that it was a piece inside the transmission. I see that there was a safety recall issued in 2017 for the power train torque converter for 2017 Ford Fusions. However, when I type in my VIN number the recall does not appear for my car. Is there a way for the recall to be issued for my car being that I drive the exact car type that was affected and am having the same problem?

The contact owns a 2017 Ford Fusion. The contact stated that while parking the vehicle, the vehicle stalled. Upon restarting the vehicle, the vehicle failed to move forward or reverse. The system default warning light was displayed. The contact called the local dealer and was informed that the vehicle was not covered under the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 77,432.

2017 Ford Fusion 2.0L ecoboost engine is available for inspection. The engine block was designed incorrectly and coolant leaks into the cylinder. There is a risk of fire from the intrusion of coolant in the cylinder. Many other people are having this issue and they did recall the 1.5L engine. They need to on the 2.0L as well. My local mechanic identified the issue and I called the Ford dealer who didn't even need to see it said I need a new engine based off the mechanic's testing. After losing coolant and constantly refilling with no coolant being seen coming from the vehicle, the check engine light comes on. The code listed states that one of the cylinders is misfiring. This is due to coolant in the cylinder. With the risk of fire, Ford needs to put a recall on this issue for the 2.0L ecoboost.

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The contact owns a 2017 Ford Fusion. The contact stated while driving 75 MPH, the vehicle stalled without warning. The contact pulled over to the highway shoulder and the vehicle was initially towed to an independent mechanic. The contact was informed by the mechanic that the engine needed to be taken apart to determine the cause of the failure. The vehicle was then towed to a dealer where the contact was informed that the torque converter and the transmission needed to be repaired. The vehicle was towed for a third time to another independent mechanic where the contact was informed that the flex plate had fractured in five separate places and needed to be repaired also. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 107,510.

I was pulling onto the beltway and my car would not shift when I accelerated. Then the engine revved up when I accelerated and the car had no power. It remained in the same gear. Then it wouldn’t move at all. I was able to coast off the highway. Turned the car off and started again. It did the same thing. Staying in the gear and then not accelerating. I find it interesting that other 2017 ford fusion had a previous recall for this. My vin isn’t included on the list