2017 FORD FUSION — Problems, Recalls & Safety Data
5/5
Safety Rating
1,336
Owner Complaints
4
Recalls
52
Service Bulletins
0
Investigations
Overview of the 2017 FORD FUSION
The 2017 FORD FUSION has received a total of 1,336 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, STEERING: STEERING WHEEL/HANDLE BAR. 52 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Engine (371 complaints), Power Train (284 complaints), and Engine And Engine Cooling (130 complaints).
Recalls for the 2017 FORD FUSION
NHTSA has recorded 5 recalls for the 2017 FORD FUSION, potentially affecting up to 3,869,489 vehicles.
Recall 23V162000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
| 1,280,726 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
View full details →Recall 23V162000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
| 1,280,726 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
View full details →Recall 18V167000 — STEERING: STEERING WHEEL/HANDLE BAR
| 1,301,986 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
View full details →Recall 17V427000 — POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
| 6,026 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
View full details →Recall 16V874000 — SEATS:MID/REAR ASSEMBLY
| 25 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
View full details →Owner Complaints for the 2017 FORD FUSION
1,336 complaints have been filed with NHTSA for the 2017 FORD FUSION. Below is a breakdown by vehicle component.
Most Recent Complaints
Horn, randomly sounds off
The contact owns a 2017 Ford Fusion. The contact stated that while her granddaughter was driving at an undisclosed speed, the steering wheel detached and was left hanging. The driver moved over to the side of the highway. The contact stated that the steering wheel was previously repaired under NHTSA Campaign Number: 18V167000 (STEERING); however, the failure occurred. The vehicle was towed to a local dealer but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Rear camera all of a sudden stops working and says "rear camera not available", creating unsafe conditions when backing up. Common issue on Ford Fusions, for which there's a recall recently announced for the 2016 model year but not for 2017, even though same signs and symptoms and vehicle otherwise. Could you please investigate.
Rear camera all of a sudden stops working and says "rear camera not available", creating unsafe conditions when backing up. Common issue on Ford Fusions, for which there's a recall recently announced for the 2016 model year but not for 2017, even though same signs and symptoms and vehicle otherwise. Could you please investigate.
My backup camera on my 2017 ford fusion failed causing a blue screen on my infotainment screen camera is faulty and is a common issue among other vin numbers using the same part
Safety Rating for the 2017 FORD FUSION
The 2017 FORD FUSION received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 FORD FUSION
Ford Motor Company has issued 52 technical service bulletins (TSBs) for the 2017 FORD FUSION. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
19B37-S4 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire....
SSM 50250 — ELECTRICAL SYSTEM:SOFTWARE
Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 03-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to the latest calibration using the Integrated Diagnostic System (IDS). Use causal part 14B291...
SSM 50250 — SEATS
Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 03-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to the latest calibration using the Integrated Diagnostic System (IDS). Use causal part 14B291...
SSM 50059 — ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you like to retry?. A temporary work around has been released to complete the BCM programming process. Uninstall IDS...
SSM 49221 — EQUIPMENT ADAPTIVE/MOBILITY
When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left intake camshaft - JT4Z-6250-A, belt driven oil pump - KT4Z-6600-A, oil pump...
TSB 19-2243 — ENGINE AND ENGINE COOLING
Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at normal operating temperature or after a hot restart. The vehicle may also exhibit...
SSM 47849 — ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion and 2017-2019 Escape equipped with 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure Test procedure in WSM, Section 303-03, pressurize the cooling system to 138kPa(20 psi0 and hold for 5 hours. If cooling system pressure drops 27.57kPa(4psi) after 5...
SSM 47625 — ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion and 2017-2019 Escape vehicles equipped with a 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure Test procedure in Workshop Manual(WSM), Section 303-03, pressurize the cooling system to 138 kPa (20 psi) and hold for 5 hours. If cooling system...
SSM 47502 — ENGINE AND ENGINE COOLING
Some 2017-2018 Fusion, MKZ and C-Max vehicles with 2.0L Gas/Electric engine may exhibit an illuminated MIL with DTC P013A in the Powertrain Control Module(PCM). This may be due to an exhaust system leak. Exhaust leak inspection should be conducted before performing Powertrain Control/Emissions Diagnostics PC/ED Manual diagnostic routines. Inspect for...
TSB18-2025 — SEATS
Some 2017 Fusion/MKZ vehicles built on or before 12-Jun-2017 may exhibit a driver's power seat function that is inoperative with or without fuse F74 open. Follow the Service Procedure steps to correct the condition.
Showing 10 of 52 technical service bulletins.
NHTSA Investigations for the 2017 FORD FUSION
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD FUSION
- 2012 FORD FUSION — 3,024 complaints
- 2013 FORD FUSION — 2,333 complaints
- 2014 FORD FUSION — 1,722 complaints
- 2015 FORD FUSION — 1,243 complaints
- 2016 FORD FUSION — 1,938 complaints
- 2017 FORD FUSION (current)
- 2018 FORD FUSION — 529 complaints
- 2019 FORD FUSION — 368 complaints
- 2020 FORD FUSION — 227 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints
- FORD MUSTANG — 11,551 total complaints