NHTSA Complaint #11570691 — 2017 FORD FUSION POWER TRAIN

Complaint Details

ODI Number	11570691
Vehicle	2017 FORD FUSION
Component	POWER TRAIN
Date of Incident	January 16, 2024
Date Filed	February 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

About 4 weeks ago my car lost the ability to move while driving. The wrench light popped up to see manual. Upon checking the manual it stated that the problem was with the power train. I took it to get looked at and the service center further confirmed that it was a piece inside the transmission. I see that there was a safety recall issued in 2017 for the power train torque converter for 2017 Ford Fusions. However, when I type in my VIN number the recall does not appear for my car. Is there a way for the recall to be issued for my car being that I drive the exact car type that was affected and am having the same problem?

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