NHTSA Complaint #11572023 — 2017 FORD FUSION ENGINE

Complaint Details

ODI Number	11572023
Vehicle	2017 FORD FUSION
Component	ENGINE
Date of Incident	April 21, 2023
Date Filed	February 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

The car started shaking while driving down the road and when coming to a stop. The gears were not shifting properly. I took it to a mechanic shop and they told me several different things "could" be wrong, supposedly fixed it, $700 for that. Started shaking and shift gear problems again, took it in again and spent $2800 for the supposed fix. Several days later same thing, took it back again and they said to take it to a transmission shop because they couldn't do anymore. Found out there was a recall on the torque and the different mechanic "fixed" that. Now it won't shift into several of the gears. Over $4500.00 spent! Transmission

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