2014 FORD FIESTA — Problems, Recalls & Safety Data

Seat Belt retractor/pretensioner failed and was causing the passenger seatbelt light to go off. Had to repair due to automatic failing of inspection for this issue and the major safety issue this poses. Auto shop charged me $784.82 for today's repair and over $300 (don't remember exact amount, if claim moves forward I will contact them for another copy of that invoice) for a different repair on the seatbelt. I called Ford and they told me their 5 Year/60K warranty on the car expired. I told them that under Federal Code 49 USC Subsection 30120 the manufacturer is required to repair such safety, they told me they couldn't help me and to go away, despite the clear language of this code. Therefore, I am filing this complaint against the Fiesta/ Ford Motor Company (not sure who exactly, I haven't done this before) to request reimbursement under federal law for defective safety equipment. Do not have both bills. The most recent bill will be uploaded. If this claim can move forward, please let me know and I will henceforth retrieve the earlier invoice for the failed attempt at the independent auto repair shop for evaluation and possible compensation.

I’m reporting a failure with the Transmission Control Module (TCM) in my 2014 Ford Fiesta. The vehicle has exhibited consistent issues tied to the known PowerShift DPS6 transmission defect: including gear slipping, delayed acceleration, hesitation, and sudden loss of power while driving—particularly dangerous during intersections or merging situations. Ford previously issued Customer Satisfaction Program 14M02 to address this issue, but I was told my VIN is no longer eligible due to build date. I also requested coverage under Ford’s one-time TCM replacement extension announced in 2023, which was meant to support customers outside the 10-year window through June 30, 2025—but I was denied this assistance as well. I’ve opened a formal case with Ford Customer Relationship Center under reference number CXH05170436-N7Z6Z1, after being denied support for a documented transmission control module failure. These symptoms present a clear safety risk, and the refusal to support a documented transmission failure—even under goodwill— I hope this will be reconsidered for safety investigation.

The contact owns a 2014 Ford Fiesta. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and an abnormal sound was coming from the engine. Several unknown warning lights were illuminated, and unknown messages were displayed. The contact's wife continued driving at slower speeds. The vehicle was towed to an independent mechanic who diagnosed that the transmission control module (TCM) and engine control module (ECM) had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.

The contact owns a 2014 Ford Fiesta. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and an abnormal sound was coming from the engine. Several unknown warning lights were illuminated, and unknown messages were displayed. The contact's wife continued driving at slower speeds. The vehicle was towed to an independent mechanic who diagnosed that the transmission control module (TCM) and engine control module (ECM) had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.

Ford and ford dealearship is not willing to provide or service 15B22 recalls.