2019 FORD FIESTA — Problems, Recalls & Safety Data

The contact owns a 2019 Ford Fiesta. The contact stated that the rear-view camera image was distorted. The failure was intermittent at first, but recently became more frequent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The manufacturer was contacted and informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.

The transmission does not shift properly.\n And causes it to overheat, this has been a known problem with Ford motor company. I have called and can get no help with them. The repair cost way more than my vehicle is worth. I can't find a transmission company to even do it. There have been buybacks and extended warranties for this very issue. However, my car has more miles. Than the extended more, she allows and Had I had known about this before the end of June of last year. They would have covered it, and I think this is unfair. I'm a [XXX] veteran that's disabled, and as far as the back up camera, it's been out Within a year of me purchasing the car and I have trouble with my neck and I needed the backup camera that's one of the reasons I bought the car and now they have waited so long that the transmission is having issues. And if I can't get that help, then they will waited until it won't even be necessary to work on the backup camera they've outlasted the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission does not shift properly.\n And causes it to overheat, this has been a known problem with Ford motor company. I have called and can get no help with them. The repair cost way more than my vehicle is worth. I can't find a transmission company to even do it. There have been buybacks and extended warranties for this very issue. However, my car has more miles. Than the extended more, she allows and Had I had known about this before the end of June of last year. They would have covered it, and I think this is unfair. I'm a [XXX] veteran that's disabled, and as far as the back up camera, it's been out Within a year of me purchasing the car and I have trouble with my neck and I needed the backup camera that's one of the reasons I bought the car and now they have waited so long that the transmission is having issues. And if I can't get that help, then they will waited until it won't even be necessary to work on the backup camera they've outlasted the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Fiesta. While attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently failed to function properly. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.

See attached document for complaint. am writing to file a complaint regarding Recall 25SA9 (NHTSA Recall 25V695) affecting my vehicle, a Ford (please confirm make/model ~~based on VIN if needed~~) The recall states the rearview camera may display a blank or distorted image when in reverse, posing a crash risk. I received the recall notice over a month ago, but the dealership has no parts available for the repair, and despite multiple contacts with the dealership and Ford's recall department, I've been unable to get a resolution. This is causing significant safety concerns and inconvenience. Specifically, I: Have not been offered a loaner vehicle. Have been told no parts are available with no clear timeline. Feel unsafe driving in reverse and am taking extra precautions. I request NHTSA's assistance in escalating this matter to ensure a timely fix and consider compensation for the inconvenience. I've documented all interactions with the dealership and Ford. Thank you for your attention to this safety matter. I appreciate your help in addressing this issue. PS: This is the 2nd RECALL Since Purchase! I am a Loyal Customer and should be treated with Respect!