NHTSA Complaint #11715078 — 2019 FORD FIESTA

See attached document for complaint. am writing to file a complaint regarding Recall 25SA9 (NHTSA Recall 25V695) affecting my vehicle, a Ford (please confirm make/model ~~based on VIN if needed~~) The recall states the rearview camera may display a blank or distorted image when in reverse, posing a crash risk. I received the recall notice over a month ago, but the dealership has no parts available for the repair, and despite multiple contacts with the dealership and Ford's recall department, I've been unable to get a resolution. This is causing significant safety concerns and inconvenience. Specifically, I: Have not been offered a loaner vehicle. Have been told no parts are available with no clear timeline. Feel unsafe driving in reverse and am taking extra precautions. I request NHTSA's assistance in escalating this matter to ensure a timely fix and consider compensation for the inconvenience. I've documented all interactions with the dealership and Ford. Thank you for your attention to this safety matter. I appreciate your help in addressing this issue. PS: This is the 2nd RECALL Since Purchase! I am a Loyal Customer and should be treated with Respect!