2017 FORD EXPLORER Structure Problems

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving approximately 50 MPH, the B-pillar trim on the passenger’s side door detached and separated from the vehicle. The rear passenger’s side door B-pillar was detaching from the vehicle. The contact had secured the areas with tape. The dealer was contacted and confirmed there were no remedies available. The manufacturer was not made aware of the issues. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the driver's side B-pillar trim had detached from the vehicle. The manufacturer was not made aware of the issues. The failure mileage was approximately 24,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving approximately 60 MPH, the driver's side B-pillar trim detached from the vehicle, causing the lift gate to fail to open. The door ajar light illuminated, and the interior lights remained on for approximately 20 - 30 minutes at a time before turning off. The vehicle was taken to the dealer, who confirmed that parts would not be available for the B-pillar trim by October; however, the dealer was uncertain. The dealer was unable to provide a fix for the A-pillar. The vehicle was not repaired. The manufacturer was not made aware of the issues. The...

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Number: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 45 MPH, the passenger’s side A-pillar trim flew off the vehicle. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact took the vehicle to an independent mechanic where the part was replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while the vehicle was parked, the driver's side B-pillar trim detached from the vehicle. The local dealer was contacted and replaced the B-pillar trim. The contact stated that on a separate occasion, while driving 55 MPH, the driver's side B-pillar trim detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving on several occasions at various speeds, the passenger’s side exterior A-pillar trim partially detached and started flapping. The contact used tape to secure the trim piece. The vehicle was taken to a dealer where it was diagnosed and determined that the A-pillar trim needed to be replaced; however, parts were not yet available. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.

See attached document for complaint.

The contact's husband owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Number: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at highway speeds, the driver’s side A-pillar trim detached and flew off the vehicle. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side door exterior B-pillar trim had separated from the vehicle, causing the key entry pad to detach and to hang on by the wiring. The contact stated that the failure caused the hatch to fail to open. The local dealer was contacted and provided an estimated for the repair; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, the passenger's side B-pillar trim detached from the vehicle. The local dealer was not contacted. The contact repaired the B-pillar himself. The contact stated that on a separate occasion, the driver's side B-pillar trim detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired after the most recent failure. The contact stated that the trim on the front passenger side A-pillar was loose. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000(Structure); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Recently, the contact heard air entering through the A-pillar while driving at highway speeds. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the passenger’s side B-pillar trim was loosened, and tape was used to hold the piece in place. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated while driving approximately 65 MPH, the driver’s and passenger’s side windshield trims detached from the vehicle. Additionally, the luggage rack trim detached from the vehicle. The seal on the front driver's and passenger's side doors were detaching from the vehicle. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving approximately 65 MPH, the passenger’s side exterior A-pillar trim detached from the vehicle. The vehicle was taken to a dealer, and it was determined that the exterior A-pillar trim needed to be replaced; however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) and 21V316000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the front driver’s side and passenger’s side A-pillar trims loosened and were shuddering. Two local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was not available. VIN tool confirms parts not available for NHTSA Campaign Number: 24V031000 (Structure). Parts distribution disconnect for NHTSA Campaign Number: 21V316000 (Structure).

The contact owns a 2017 Ford Explorer. The contact stated that while driving at highway speeds, the passenger side A-pillar flew off the vehicle. The contact then received notification of NHTSA Campaign Number: 24V031000 (Structure) and later 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 65-70 MPH on two occasions, the passenger's side windshield exterior A-pillar trim separated from the vehicle. The local dealer was contacted and informed the contact that the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic, where the trim was replaced twice, and the repair was covered by the insurance company. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

See attached document for complaint.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 70 MPH, the passenger’s side B-pillar trim detached. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the passenger’s side windshield started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 18,800. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger's side windshield A-pillar trim started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where it was diagnosed that the passenger's side windshield A-pillar trim retention clips had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 121,660. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that while washing the vehicle, the front driver’s side A-pillar trim detached from the vehicle. The vehicle was not diagnosed or repaired. The contact stated that on another occasion, while driving 35 MPH, the interior trim located by the rear doors to the rear glass detached from the vehicle. The vehicle was not diagnosed or repaired for the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the exterior A-pillar trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the exterior A-pillar trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 150,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact stated that the B-pillar trim was loose. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact stated while driving on several occasions at various speeds, the rubber sealing and the plastic tray where the wiper blades rest, blew off in pieces. Additionally, the contact stated that there was a leak coming a roof from the middle of the top of the windshield and the dashboard was peeling. The vehicle was taken to a dealer where it was diagnosed that that the plastic and rubber around the windshield needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,000.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. Additionally, the contact stated that upon taking the vehicle to the dealer for an oil change, the dealer removed the windshield exterior A-pillar trims without the authorization. The dealer informed the contact that the trims were removed because of the recall; however, the contact stated that the vehicle had not experienced the failure prior to the trims being removed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 60 MPH, the driver's side windshield exterior A-pillar trim separated and flew off the vehicle. Additionally, the contact stated that the exterior trim located at the base of the windshield was detaching. The dealer inspected the vehicle at the residence. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the driver's side windshield exterior A-pillar trim separated from the vehicle and flew off. The vehicle was taken to the dealer, where it was inspected. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated while driving 40 MPH, the passenger’s side A-pillar trim detached from the vehicle. The local dealer was contacted. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at various speeds, the driver's side A-Pillar trim loosened. The local dealer was not contacted. The vehicle was not repaired for the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the front driver’s and front passenger’s side A-pillar trims detached. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and passenger's side windshield exterior A-pillar trims had detached. The vehicle was taken to the dealer and was inspected. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that while the vehicle was parked, the contact became aware that the plastic covering had partially detached from the driver’s door, and the exterior A-pillar trim on the driver’s and passenger’s side windshield had detached. The vehicle was taken to a dealer, and it was determined that the failures were associated with the recalls. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated the passenger's side windshield exterior A-pillar trim had separated from the vehicle. The dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the parts were not yet available because it was discovered that the recall parts were manufactured incorrectly, and parts were being manufactured correctly. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side B-Pillar trim detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V347000 (Structure), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front driver's side B-Pillar detached and flew off. In addition, the contact stated that the failure caused the keyless entry feature to become inoperable. The vehicle was taken to the dealer, and the contact was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 170,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 65 MPH, the driver's side A-pillar trim detached from the vehicle. The vehicle was not diagnosed or repaired. The contact independently temporarily repaired the vehicle. The contact stated that on a separate occasion, the passenger’s side A-pillar trim loosened. The vehicle was not repaired after the most recent failure. The contact used tape to secure the trim piece. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.