2017 FORD ESCAPE Engine And Engine Cooling Problems

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and DTC: P0301, P0302, and P0304 were retrieved for a misfire in cylinder #1, #2, and #4. Due to the failure, the spark plugs and ignition coils were replaced. Approximately one week later, the check engine light illuminated again. The vehicle was taken back to the independent mechanic, and the same codes were retrieved as before. The contact continued driving the vehicle, and the message "High Engine Temperature - Stop Safely" was displayed before the vehicle lost power and shut off. The dealer was notified of the failure, and the contact was provided with an estimate for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving 10 MPH and attempting a right turn, the “High Temperature - Fire Risk” message was displayed, and the vehicle independently shut off while depressing the accelerator pedal. The contact started to merge the vehicle into a shopping center. An independent mechanic was contacted. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the engine needed to be replaced. The thermostat was replaced, and the remaining coolant was drained and refilled, and the coolant temperature sensor was replaced, and the vehicle was repaired. The contact stated that the failure had occurred twice. The manufacturer was notified of the failure and informed the contact that there was no recall or warranty on the vehicle for the repair. The contact was informed that if the vehicle was repaired out of pocket and then there...

The contact owns a 2017 Ford Escape. The contact stated that while driving at 65 MPH, the check engine warning light illuminated, and there was a misfire coming from the engine. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the failure had occurred while the contact was driving on the highway. The vehicle was driven to the shoulder of the road. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinders #2 and #3. The vehicle was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 95,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving or starting the vehicle, the check engine warning light would unexpectedly illuminate. The contact also stated that the vehicle was experiencing excessive coolant consumption, which required the coolant reservoir to be refilled several times after noticing that the coolant level was consistently low. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed that coolant had leaked into the second cylinder, causing the short block to fail. The contact was informed that the short block needed to be replaced, or the entire engine might need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 157,236.

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered abnormally while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with coolant intrusion into the engine. The contact was informed that the failure could cause engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, the warning light for the engine overheating was illuminated. In addition, the temperature gauge indicated that the engine was overheating. The contact parked and turned off the vehicle. The vehicle was towed back to the used car dealer where the vehicle was purchased. The vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was informed of an unknown recall with a similar failure; however, the VIN was not under recall. The contact stated that the failure was a known failure with the vehicle. The contact stated that the vehicle was purchased a year ago from a used car dealer. The manufacturer was made aware of the failure, and a case was filed. The...

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The contact was able to coast to the side of the on-ramp where the vehicle failed to restart. The contact asked passersby for help pushing the vehicle off the ramp. The vehicle was towed to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact then towed the vehicle to an independent mechanic who confirmed coolant intrusion in the cylinder. The contact stated that the engine needed to be replaced. The contact then towed the vehicle to another independent mechanic, who confirmed coolant intrusion into the cylinder. An independent mechanic replaced...

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle sputtered with the messages “Engine Fault Service Now”, and “High Engine Temperature – Stop Safely” displayed. The vehicle was able to be restarted, but the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with head gasket failure, which caused coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 86,000.

The contact owns a 2017 Ford Escape. The contact stated that on several occasions when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where it was diagnosed, and determined that the engine needed to be replaced due to a coolant intrusion into the engine. The vehicle was repaired, but the small bolt package had not arrived after five days, due to the bolt kit not being available. The manufacturer was not notified of the failure. The failure mileage was 47,500.

The contact’s daughter owns a 2017 Ford Escape. While the contact’s daughter was driving at an undisclosed speed, the vehicle unintendedly decelerated to 17 MPH. The driver was able to pull over to the side of the road where a family member was able to tow the vehicle back to the residence. The vehicle had been parked in the driveway at the residence and was no longer drivable. A certified mechanic inspected the vehicle at the residence. The mechanic determined that there was coolant leaking into the engine due to faulty cylinder walls, causing engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted and confirmed that the repair was not covered under warranty or recall. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact back to the dealer for assistance. The failure mileage was 134,975.

The contact owns a 2017 Ford Escape. The contact stated that coolant was leaking from the vehicle. The engine warning light was turning on and off. The vehicle was taken to an independent mechanic, who determined that the failure was due to the power booster. The vehicle was repaired, but the failure reoccurred. The contact stated there was a design flaw. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 52,930. The VIN was not available.

The contact owns a 2017 Ford Escape. The contact stated that while her son was driving approximately 65 MPH, the check engine warning illuminated. The contact’s son reported that the vehicle was shaking and vibrating abnormally, and he pulled over and turned off the vehicle. The contact stated that the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and the contact was informed that there was coolant intrusion in the engine block, causing a crack in cylinder #2. The contact was informed by the mechanic that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to a defect in the 1.5L GTDI engines. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was 77,900.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH, the vehicle started shuddering intermittently. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to accelerate as intended. There was no warning light illuminated. The vehicle was taken to two independent mechanics, where it was diagnosed with alternator and pistons failure. The second mechanic replaced the alternator; however, the failure persisted. The vehicle was taken back to the second mechanic, where the contact was informed that there was oil and coolant dilution, and metal shavings were found inside the engine. The dealer and the manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 134,003.

The contact owns a 2017 Ford Escape. The contact stated that while driving 25-30 MPH uphill to the residence, the vehicle shuddered violently and went into LIMP Mode. The contact was able to drive to the residence. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was repaired under the Powertrain Warranty. The contact stated that the failure had recurred while driving, causing the contact to drive through a red traffic light to pull over safely into a nearby parking lot. The vehicle was towed to [XXX] Ford [XXX] ); where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The contact was informed that the repair would be performed at his expense....

The contact owns a 2017 Ford Escape. The contact stated that while driving 50 MPH, the vehicle intermittently sputtered. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 144,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #2 and the engine. The contact was informed that because of the coolant intrusion, the engine was misfiring. In addition, the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced Customer Satisfaction Program: 21N12 and Technical Service Bulletin: 22-22-29; with a similar failure description. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 153,963.

The contact owns a 2017 Ford Escape. The contact stated that while driving at 25 MPH, the engine overheated. The message to "Immediately Pull Over" was displayed. The vehicle was taken to an independent mechanic, where coolant was added. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to the Customer Satisfaction Program: 21N12. The contact filed a complaint with the Ford chat division and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking with the check engine warning light illuminated. The vehicle was taken to the dealer, who detected a burning odor while the vehicle was parked. The vehicle was diagnosed with a cracked engine block and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 45 MPH with her partner, the check engine warning light illuminated. The contact stated that she and her partner became worried. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the lower engine block, and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 82,038.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken to a certified mechanic with CarMax, who diagnosed that the engine was failing due to a coolant leak. The vehicle was not repaired. The vehicle was taken to the dealer, who determined that there was coolant inside cylinder #3, and the long block needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, the check engine warning light illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the head gasket was cracked and there was coolant leaking into the cylinders. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 124,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the engine was running rough and idling rough, with the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,173.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, prompting the contact to discontinue driving the vehicle. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into cylinder #2 had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 45,000.

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. A code scanner was used and retrieved a code for a misfire in cylinder r#3. Upon additional inspection, the contact became aware of excessive coolant consumption. One day, while stopped at a stoplight, the engine temperature gauge indicated that the engine temperature was hot(H). The contact pulled over and discovered that the coolant reservoir was empty. The contact added coolant to the coolant reservoir; however, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was illuminated on the instrument panel, with heavy white smoke coming from the tailpipe. The contact parked the vehicle and had the vehicle towed to a dealer the following day. The contact was later informed by a mechanic that coolant intrusion into the engine had caused engine failure. The contact...

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving on the highway at 65 MPH, the message "Engine Overheating - Please Pull Over" was displayed, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,400.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle shuddered abnormally, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure due to coolant intrusion into cylinders #2 and #3. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,784.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was taken for routine maintenance, the independent mechanic discovered that the coolant reservoir level was low. The mechanic added coolant to the coolant reservoir however, two days later the coolant level was low again. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under an extended warranty coverage related to the failure. The failure mileage was 103,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, where a diagnostic test was performed. The diagnostic test discovered coolant intrusion into cylinder#2, causing damages to the engine block. The contact was provided with an estimate for a new engine. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 58,000.

The contact’s friend owns a 2017 Ford Escape. The contact stated that while his friend was driving at an undisclosed speed, the check engine warning light illuminated. The engine idled roughly, and there was white smoke coming from the exhaust pipe. The contact, an independent mechanic, diagnosed the vehicle and discovered that cylinder #1 had a blown head gasket. The contact determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact's friend to report the failure to the NHTSA Hotline. The failure mileage was approximately 105,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, there was a misfire coming from the engine intermittently while depressing the accelerator pedal. The failure persisted and the check engine warning light illuminated. The vehicle was taken to the dealer on two separate occasions. On the first occasion, the check engine warning light was reset but the failure returned. On the second occasion, the spark plugs were replaced; however, the check engine warning light returned a month later. The vehicle was then taken to an independent mechanic who discovered coolant intrusion into cylinder #3, resulting in engine failure. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was shaking erratically. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact NHTSA Hotline to report the failure. The failure mileage was approximately 67,742.

The contact owns a 2017 Ford Escape. The contact stated that while stopped at a red traffic light, the contact noticed an abnormal sound coming from the front end of the vehicle, and there was an abnormal odor inside the cabin. Additionally, the contact stated that the A/C system and heating system became inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 137,300.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with coolant intrusion. Upon further investigation, the contact related the failure to the Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle occasionally failed to start after several attempts. In addition, the engine overheated with the "High Engine Temperature - Stop Safely" message displayed on the instrument panel. The vehicle was taken to a dealer and the contact was provided a fee for the vehicle to be diagnosed and inspected. The vehicle was taken to an independent mechanic and mechanic determined there was coolant intrusion into the engine. The vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving 10 MPH in a parking area, the temperature gauge indicated that the vehicle was overheating, prompting the contact to discontinue driving the vehicle. The check engine and the low coolant warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into several cylinders had resulted in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Ford Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 98,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds on several occasions, there was white smoke coming from the exhaust pipe, and the check engine warning light was illuminated. The vehicle was steered to the side of the road and was inspected. The contact continued driving, but the vehicle shuddered and lost motive power. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant had leaked into the cylinder. The contact was informed that the spark plugs and ignition coils needed to be replaced. The vehicle was repaired, but the failure recurred 2-3 days later. The contact stated that while driving approximately 30 MPH, the check engine warning light illuminated, and the message "High Engine Temperature - Stop Safely" was displayed. The contact inspected the vehicle and noticed that there was no coolant in the reservoir. The vehicle was...

The contact owns a 2017 Ford Escape. The contact stated that an abnormal, rumbling sound was coming from the vehicle at start-up, with the check engine warning light illuminated. The vehicle was taken to a dealer, and a tune-up was performed on it. Despite the tune-up, the failure persisted. The vehicle was taken back to the dealer, and the contact was informed there was coolant intrusion into the engine and the head gasket needed to be replaced. The vehicle was taken to two other independent mechanics, who advised the contact not to replace the head gasket because it was not a permanent repair. The contact was advised to replace the engine. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 67,895.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact stated while attempting to drive from a complete stop on several occasions, the vehicle sputtered and stalled. The message "Engine Fault - Service Now" was displayed. The contact related the failure to Ford Customer Satisfaction Program Number: 21N12. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in the cylinders through the engine block. The dealer determined that the short block needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided due to the mileage of the vehicle. The failure mileage was approximately 80,065.

The contact owns a 2017 Ford Escape. The contact stated that while at a complete stop at a red traffic light, a driver walked up to the contact and informed the contact that there was smoke coming from the rear of the vehicle. Additionally, the contact noticed an abnormal sweet odor coming from the exterior of the vehicle. The check engine warning light was illuminated. The contact drove the vehicle to the residence. The vehicle was taken to an independent mechanic, where it was determined that the engine was consuming coolant excessively. The contact was informed that the engine block assembly needed to be replaced. The contact was informed of Ford Technical Service Bulletin Number: 22-2229, which the contact related to the failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and a case was filed. The contact was referred to the...

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine had failed due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

The contact's mother owns a 2017 Ford Escape. The contact stated that while her mother was driving at an undisclosed speed and depressing the accelerator pedal, the vehicle failed to respond. The message "Engine Fault" was displayed. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact was related to the failure of Ford Technical Service Bulletin Number: 22-2322(- Low Coolant, White Exhaust Smoke And /Or Illuminated MIL -); however, the vehicle was not covered. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact was referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was 27,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving 30-35 MPH, the vehicle was running rough on several occasions. The service light was illuminated. The contact stated that the failure was like Customer Satisfaction Program: 21N12. The vehicle was taken to the local dealer where it was determined that there was a coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 121,764.

The contact's wife owns a 2017 Ford Escape. The contact stated that approximately one year ago, the engine was misfiring, and the vehicle was shuddering when the vehicle was started. The contact stated that his wife had not seen any warning lights illuminated. The contact had taken the vehicle to an independent mechanic. The vehicle was diagnosed, and it was determined that the spark plugs and coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact took the vehicle back to the same mechanic and was informed that the cylinders in the engine had failed a pressure test and referred the contact to the dealer for assistance. The vehicle was towed to the dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The contact researched...

The contact owns a 2017 Ford Escape. The contact stated that the vehicle failed to start in the morning as expected. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block replacement after Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 150,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge displayed that the engine was overheating. The coolant temperature warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was then towed to the dealer, who determined that there was coolant intrusion in cylinder #4, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 93,993.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated and remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to Midas where it was diagnosed with coolant intrusion in cylinder #1, causing engine failure. The spark plugs were replaced; however, the failure persisted. The contact stated that on another occasion, while driving 75 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, before the vehicle went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. A tune-up was performed on the vehicle, and spark plugs and ignition coils were replaced. The contact was informed that the engine needed to be replaced. The contact arrived at the dealer to pick up the vehicle, and the...

The contact owns a 2017 Ford Fusion. The contact stated that while driving 65 MPH, the vehicle jerked, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion in cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was approximately 56,000.

The contact owns a 2017 Ford Escape. The contact stated that after refueling at several different gas stations, the engine warning light illuminated. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended. The contact added fuel cleaner to the fuel tank. The contact stated that the failure was related to NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.