2017 FORD ESCAPE Engine And Engine Cooling Problems

468 NHTSA complaints on file

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All Engine And Engine Cooling Complaints — Page 3

#11661184 |
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle made an abnormal sound. The check engine warning light was illuminated. The contact stated that a mechanic inspected the vehicle and used a scanner to scan the vehicle. The mechanic informed the contact that there was coolant intrusion into the engine due to the head gasket coolant leak. The vehicle was not repaired. The dealer was contacted and informed the contact that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,500.
#11660959 |
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the check engine warning light illuminated, and the vehicle was shaking slightly. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.
#11661020 |
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a diagnostic scanner to retrieve DTC: P0302 (cylinder #2 misfire). The contact replaced the spark plugs and the ignition coils; however, the check engine warning light remained illuminated. The contact stated that while starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that after further inspection, the contact became aware that the coolant reservoir was almost empty. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
#11660735 |
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the vehicle hesitated to start as intended; however, the vehicle then functioned as needed after being started. The contact stated that the check engine warning light was illuminated. Upon further investigation, the vehicle was scanned and diagnosed with a misfire in cylinder #4, due to coolant intrusion. The vehicle was taken to a local dealer, where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
#11660338 |
The contact's wife owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine was idling rough. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine needed to be replaced due to coolant intrusion into cylinder #2. The dealer related the failure to Technical Service Bulletin: 22-2229 (Coolant in Cylinders, White Exhaust Smoke And/ Or Illuminated MIL); however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 44,800.
#11660351 |
The contact owns a 2017 Ford Escape. The contact stated the check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that there was scoring in cylinders 1-4 due to coolant intrusion. The contact was informed that the head gasket was blown due to not being properly manufactured. The contact stated that there was a misfire in the engine. The contact was informed that the engine needed to be replaced. The contact was informed with NHTSA ID Number: 10169884 (Engine and Engine Cooling); which related to the vehicle failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.
#11659660 |
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle shuddered and stalled. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.
#11658530 |
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 40 MPH, the check engine warning light illuminated. The contact pulled over and parked in a safe location. The vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with coolant intrusion in cylinders #2 and #4. The dealer stated that there was metal inside the cylinder head and pistons. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 45,000.
#11658170 |
The contact's husband owns a 2017 Ford Escape. The contact was informed that upon starting the vehicle, a message indicating high engine temperature was displayed, stating to pull over as soon as possible. The contact stated that the vehicle was parked for a long time after the failure. Additionally, the contact stated that while driving the vehicle around the neighborhood, the failure recurred. The contact's husband drove back to the residence. The vehicle was towed to the dealer, where it was diagnosed with a crack in the engine block, which caused coolant intrusion into the engine. The dealer determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 61,000.
#11657585 |
The contact owns a 2017 Ford Escape. The contact stated while driving 50 MPH, the vehicle was shaking abnormally. The check engine warning light was blinking. Upon restarting the vehicle, the vehicle was driven to an independent mechanic and was diagnosed with coolant intrusion into the engine. The contact stated that the failure was related to Customer Satisfaction Program: 19B37. The contact called the local dealer and was informed that there was no recall on the VIN for the failure. The manufacturer was contacted and opened a claim and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 101,261.
#11657322 |
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 65 MPH, there was a misfire from the engine and the engine was overheating. The engine warning light was illuminated. The contact pulled off the highway and observed that the engine temperature gauge was returning to normal. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and replaced the spark plugs and coils. The contact stated that the failure had reoccurred. The contact took the vehicle back to the same mechanic who diagnosed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The contact had been advised by the mechanic that the coolant intrusion into the engine block was a known failure. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the...
#11656511 |
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine needed to be replaced due to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,700.
#11656151 |
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started on several occasions, the check warning light illuminated. The vehicle was shifted into reverse(R), and the vehicle shuddered and jerked before the vehicle stalled. The vehicle was restarted each time. The contact stated that while driving on several occasions at various speeds, the vehicle shuddered and jerked, and stalled. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a misfire in cylinder #3 due to coolant leaking into the cylinder. The contact was informed that the head gasket needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.
#11655811 |
The contact owns a 2017 Ford Explorer. The contact stated that there was a hard shift in the transmission when accelerating and decelerating. The contact stated that the vehicle was shaking abnormally while being started. The contact stated while driving approximately 10 MPH, there was white smoke coming from the exhaust system. The contact stated that the check engine warning light illuminated and there was a misfire coming from the engine. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was coolant leaking into the spark plugs, causing the spark plugs to fuse inside the cylinder. The spark plugs were removed, and it was determined that there was coolant inside cylinder #3 and the engine needed to be replaced. The vehicle was taken to the dealer who confirmed the engine failure and that the engine needed to be replaced. The vehicle was...
#11655366 |
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the vehicle was idling roughly. Additionally, when the accelerator pedal was depressed, the vehicle hesitated with an engine misfire. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent in the beginning and had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 80,833.
#11655489 |
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal roaring sound coming from the vehicle. The vehicle was rough to start. The vehicle failed to start on the third attempt. The service engine soon warning light was flashing. The light became solid before the failure. The vehicle was towed to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.
#11655499 |
The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.
#11655237 |
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a coolant intrusion into the engine and the engine needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,919.
#11654720 |
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the service warning light illuminated. Additionally, the heating system stopped blowing hot air. The contact stated that upon checking the coolant level, the contact noticed that there was no coolant in the reservoir. The contact added coolant to the coolant reservoir. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact stated while driving from a complete stop, the vehicle hesitated while responding. The contact stated that there was white smoke coming out of the exhaust pipe while idling and while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the spark plugs and cylinders. The contact related the failure to Ford TSB Number: 19-2375. The dealer was contacted and informed the contact that the vehicle might not be covered. The vehicle...
#11654824 |
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart, but the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into several cylinders, resulting in the engine being damaged. The contact was advised to discontinue driving the vehicle until the vehicle was repaired. The vehicle was not yet repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.
#11654847 |
The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle hesitated, stalled, and was shaking and vibrating abnormally. The contact pulled over to the right side of the road and waited for towing assistance. The vehicle was towed to an independent mechanic, where it was diagnosed with a misfire and coolant intrusion in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact related the failure to Customer Satisfaction Program: 19B37 (Engine - Powertrain Control Module Reprogramming); however, the VIN was not included in the Customer Satisfaction Program. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.
#11654428 |
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the heater became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, who determined that coolant needed to be added to the coolant reservoir. The vehicle was repaired; however, the failure recurred. The contact stated that the heater then became inoperable. The vehicle was taken back to the same local dealer, where it was diagnosed that there was coolant inside the engine. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the engine. The manufacturer was not contacted. The failure mileage was approximately 64,000.
#11653874 |
The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump bearing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 35,000.
#11653416 |
The contact owns a 2017 Ford Escape. The contact stated that the engine overheated while driving at various speeds and was consuming an excessive amount of coolant. The contact stated that while driving 65 MPH, the check engine warning light was illuminated. The vehicle was taken to Weed Family Automotive, where it was diagnosed and determined that a head gasket failure had caused coolant to leak into the engine, causing a misfire while driving. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the cost of the repair would be a significant amount. The manufacturer was not notified of the failure. The failure mileage was approximately 90,274.
#11653190 |
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.
#11652782 |
The contact's wife owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine long block resulting in engine failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.
#11652803 |
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that after a visual inspection of the engine compartment, the contact became aware that the engine oil level was extremely low. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 78,000.
#11652810 |
The contact owns a 2017 Ford Escape. The contact stated that upon starting and driving at an undisclosed speed, the engine warning light illuminated. The vehicle hesitated with a misfire in cylinder #2. The vehicle was taken to an independent mechanic who informed the contact that the engine needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 70,000.
#11652381 |
The contact owns a 2017 Ford Escape. The contact stated that the coolant inside of the coolant reservoir was extremely low, and the check engine warning light was illuminated. Additionally, the message "Transmission Error" was displayed on the instrument panel. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,044.
#11652118 |
The contact 's daughter owns a 2017 Ford Escape. The contact stated that while performing an oil change on the vehicle, the contact noticed that the coolant level was abnormally low. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the cylinder. The dealer determined that the short block needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the dealer had mis-diagnosed the vehicle. The check engine warning light was illuminated the following day. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the intercooler and the cylinder head had failed. The vehicle was repaired. The manufacturer was contacted and assisted in covering the cost of the repair. The approximate failure mileage was 74,035.
#11650797 |
The contact owns a 2017 Ford Escape. The contact stated that during the initial start-up, the vehicle shuddered for a while before running properly. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with engine failure due to coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 53,000.
#11650869 |
The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the vehicle lost motive power. The vehicle was slow to accelerate. There was white smoke coming from the exhaust, with the check engine warning light illuminated and flashing on and off. The vehicle was taken to a local dealer, where it was diagnosed and determined that there was a crack in cylinders #3 and #4. The dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 136,000.
#11650534 |
The contact owns a 2017 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant leaking into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,500.
#11650560 |
The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the vehicle started shaking abnormally. The check engine warning light became illuminated. The contact stated that the vehicle stalled while leaving her property. The vehicle was restarted, and there was an abnormal sound coming from the engine. The contact stated that there was an abnormal chemical odor coming from the exhaust pipe. The vehicle was taken to an independent mechanic who diagnosed the vehicle with coolant intrusion into cylinder #2. The contact stated that the spark plugs, coil packs, and purge valve were replaced. The contact stated that the failure persisted. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 85,000.
#11650175 |
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine before the vehicle stalled. The engine over-temperature warning light was illuminated. The contact stated that the vehicle was restarted; however, while driving 5 MPH, the failure recurred. The vehicle was towed to an independent mechanic, where it was diagnosed, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,200.
#11649534 |
The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the vehicle started shaking. The check engine warning light became illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with a misfire in cylinder #3. The spark plugs and coil pack were replaced; however, the following day, there was no antifreeze in the coolant reservoir. The contact stated that there was no coolant in the oil. The contact checked cylinder #3 and found coolant leaking into cylinder #3. The contact contacted the dealer; however, the vehicle was not diagnosed. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired after the most recent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,940.
#11649214 |
The contact owns a 2017 Ford Escape. The contact stated that while driving with the cruise control activated, the vehicle experienced hard shifting and shuddering, with a pinging sound coming from the engine. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a misfire in cylinder #3, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the manufacturer's Extended Warranty coverage for the engine failure. The failure mileage was 78,000.
#11649031 |
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.
#11649088 |
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was vibrating abnormally upon starting and while accelerating. The check engine warning light was illuminated. The contact had taken the vehicle to a local AutoZone, where a diagnostic test retrieved DTC: P0304. The contact was advised to take the vehicle to a local dealer to be diagnosed. The contact was informed that there was a misfire in cylinder #4 due to coolant intrusion. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 21N12 as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 144,000.
#11647559 |
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle was misfiring and hesitating to respond. Additionally, there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed that cylinders #2 and #3 were misfiring due to coolant intrusion. The vehicle was then taken to an unknown dealer, where it was not diagnosed; however, the dealer performed a visual inspection of the vehicle and informed the contact that the short block had a factory defect and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 159,000.
#11646721 |
The contact owns a 2017 Ford Escape. The contact stated that while driving at 25 MPH, the vehicle hesitated while depressing the accelerator pedal, with the check engine warning light illuminated. The contact was able to drive to the intended destination despite the failure. The vehicle was then driven to a dealer where a diagnostic test was performed. The diagnostic test indicated that there was coolant intrusion into the engine, resulting in engine failure. The vehicle remained unrepaired with the dealer. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.
#11646315 |
The contact owns a 2017 Ford Escape. The contact stated while driving at slow speeds, the vehicle stalled with several unknown warning lights illuminated. The vehicle failed to restart. The vehicle was towed to the residence, and then to a dealer. The vehicle was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the engine had overheated weeks before the vehicle stalled. The vehicle was towed to an independent mechanic and the water pump was replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.
#11645946 |
The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the "Engine Overheating Shut Down" message was displayed on the instrument panel. The check engine warning light was illuminated. The vehicle remained at the residence. A dealer was contacted, and the dealer made the contact aware of an undisclosed recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 86,741.
#11645619 |
The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 50 MPH, the engine fault warning light illuminated. The contact stated that the failure was related to Technical Service Bulletin: 19-2375 or 20-2100. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a coolant leak in the engine and that the engine needed to be replaced. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 87,000.
#11645358 |
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound emanating from the engine compartment, prompting the to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.
#11645081 |
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was operating the vehicle, the vehicle lost automotive power and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 83,000.
#11643983 |
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine made an abnormal beeping sound and then unexpectedly shut off. The check engine warning light was illuminated, and the "Engine Fault Service Now" message was displayed. The vehicle was restarted, but the engine overheated. The contact added coolant to the reservoir; however, the failure persisted. The vehicle was towed to an independent mechanic, who determined that there was a crack in cylinder #3 and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 138,000.
#11643762 |
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that coolant intrusion had been found in the short block of the engine, and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,390.
#11643399 |
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, she noticed the water meter gauge was lower than normal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired because the warranty had expired. Upon further inspection, the contact related the failure to TSB 19-2172; however, the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,511.
#11643440 |
The contact owns a 2017 Ford Escape. The contact stated while her daughter was driving out of the school parking lot at an undisclosed speed, the vehicle made an abnormal sound and stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the engine block was fractured, and there was coolant intrusion in cylinders #3 and #4. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to an undisclosed TSB. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.

Other 2017 FORD ESCAPE Problem Areas

Engine 1,417 complaints Power Train 348 complaints Unknown Or Other 137 complaints Electrical System 135 complaints Fuelpropulsion System 65 complaints Wheels 54 complaints Structurebody 52 complaints Steering 49 complaints Service Brakes 45 complaints Exterior Lighting 31 complaints Vehicle Speed Control 29 complaints Wheelslugsnutsboltsstuds 27 complaints Air Bags 20 complaints Fuel System Gasoline 14 complaints Power Trainautomatic Transmission 13 complaints Seat Belts 13 complaints Visibilitywiper 11 complaints Electronic Stability Control Esc 7 complaints Suspension 6 complaints Engine And Engine Coolingcooling System 5 complaints Power Trainautomatic Transmissiontorque Converter 5 complaints Tires 5 complaints Engine And Engine Coolingenginegasolineturbosupercharger 4 complaints Exterior Lightingtail Lights 4 complaints Seats 4 complaints Electrical Systemignitioncoilspark Plugs 3 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 3 complaints Fuel System Gasolinestorageevaporative Emissionscanister 3 complaints Latcheslockslinkagesdoorslatch 3 complaints Service Brakes Hydraulic 3 complaints Structurebodyhatchbackliftgate 3 complaints Back Over Prevention 2 complaints Back Over Prevention Sensing System Camera 2 complaints Carry Handle Shell Base 2 complaints Engine And Engine Coolingcooling Systemradiator Assembly 2 complaints Engine And Engine Coolingengineoillubricationsealsgaskets 2 complaints Exterior Lightingback Up Lights 2 complaints Exterior Lightingbrake Lights 2 complaints Firerelated 2 complaints Fuel System Gasolinedeliveryfuel Pump 2 complaints Lane Departure Assist 2 complaints Lane Departure Blind Spot Detection 2 complaints Latcheslockslinkagestailgatelatch 2 complaints Otheri Am Not Sure 2 complaints Structure 2 complaints Structureframe And Membersunderbody Shields 2 complaints Back Over Prevention Rearview System Braking 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Electrical Systemsoftware 1 complaint Electrical Systemwiring 1 complaint Engine And Engine Coolingengine 1 complaint Engine And Engine Coolingenginecrankcamshaft Position Sensor 1 complaint Engine And Engine Coolingengineoillubrication Oil Cooler 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Equipmentapplianceair Conditioner 1 complaint Equipmentelectrical 1 complaint Equipmentelectricalinfotainment 1 complaint Exterior Lightingheadlights 1 complaint Fuel System Gasolinestorageevaporative Emissionshosesvalvessensors 1 complaint Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 1 complaint Fuel System Otherdeliveryfuel Pump 1 complaint Hybrid Propulsion System 1 complaint Latcheslockslinkages 1 complaint Latcheslockslinkagesdoorslock 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmissiongear Position Indication Prndl 1 complaint Power Trainautomatic Transmissioninternalbearingsbushings 1 complaint Power Traindrivelinechainbeltsproketspulleys 1 complaint Power Trainshift Linkagecablerod 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Structurebodydoor 1 complaint Structureframe And Members 1 complaint Suspensionfrontcontrol Arm 1 complaint Suspensionrearshock Absorber 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tiressidewall 1 complaint Traction Control System 1 complaint Visibility 1 complaint Visibilitypower Window Devices And Controls 1 complaint Visibilitywindshieldcritical Fasteners 1 complaint
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