2017 FORD ESCAPE Engine And Engine Cooling Problems

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had caused a misfire in the engine. The contact was informed that the engine would eventually need to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 65,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with faulty spark plugs and failed ignition coils. The contact was informed that the four spark plugs and the four ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic, where the contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to coolant intrusion and needed to be replaced. Additionally, the dealer informed the contact that transmission fluid needed to be refilled, and the transmission filter needed to be replaced....

The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle and while driving at various speeds, there was an abnormal white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant leaking into the cylinder head. The dealer related the failure to Ford TSB Number: 19-2346 and determined that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 107,853.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 10 MPH and turning out of a parking lot onto a road, the vehicle almost stalled. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was a misfire in cylinder #2. The mechanic replaced the spark plugs and ignition coil. The vehicle was repaired. The contact stated that the check engine warning light became illuminated again. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ignition coil and spark plugs needed to be replaced with OEM parts. The vehicle was repaired; however, the check engine light was again illuminated. The contact took the vehicle back to the same dealer who diagnosed the vehicle and determined that there was...

The contact owns a 2017 Ford Escape. While the contact's son was driving at an undisclosed speed, the check engine warning light illuminated, and the engine started to overheat. The contact stated that the temperature gauge was raised beyond the hot level. The vehicle was towed to the dealer where it was diagnosed with a cracked head gasket and a failed sensor. The contact was informed that the head gasket and the unknown sensor needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer several times due to the failure. The contact stated that the dealer installed a camera on the head to check for a coolant leak. The contact was unclear of the diagnostic reports; however, the contact was informed that the spark plugs, and the crankcase sensor needed to be replaced. The spark plugs and crankcase sensor...

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 60 MPH, the vehicle started shaking abnormally. The contact stated that the check engine warning light was flashing, and the vehicle started losing motive power. The contact depressed the accelerator pedal, but the vehicle was not responding as needed. The contact stopped and turned off and restarted the vehicle; however, the vehicle was still shaking. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic who diagnosed the vehicle and retrieved DTC: P0304 (Coolant Intrusion into engine) Engine and Engine Cooling. The mechanic linked the failure Customer Satisfaction Program: 21N12 - Short Block Replacement After Coolant Intrusion (Engine and Engine Cooling). The vehicle was not repaired. The vehicle was then towed to a dealer, where it was diagnosed and determined that there was coolant intrusion in the engine and the engine needed...

The contact's fiancé owns a 2017 Ford Escape. The contact stated that the vehicle was taken to the dealer for sale. The contact stated that while the dealer was test-driving the vehicle at an undisclosed speed, the check engine warning light illuminated. The dealer determined that the head gasket and engine block had failed, resulting in coolant intrusion into cylinders #1 and #3. The dealer also discovered that the engine had consumed a quart of oil, and there was smoke coming from the exhaust pipe due to engine blowby. The dealer added a quart of engine oil and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 24,000.

The contact owns a 2017 Ford Escape. The contact stated that upon coming to a complete stop, the message "Engine Hot" was displayed. The contact stated that while driving from a complete stop, the vehicle failed to exceed 10 MPH. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where the contact was referred to the dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed with a misfire in cylinder #1 due to coolant intrusion into the engine. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,500.

The contact owns a 2017 Ford Escape. The contact stated that white smoke was coming from the exhaust pipe with several warning lights illuminated. The crankshaft position sensor, power control module short circuit sensor, and other warning lights are illuminated. The contact had reset the sensors however, the failure persisted. The contact stated that the coolant was leaking however, there was no location of the leak. The contact stated that driving and then shifting into the park(P), the vehicle went into LIMP Mode. The vehicle was returned to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 80,000.

The contact owns a 2017 Ford Escape. The contact stated that while at a stop sign, the vehicle stalled. The vehicle was restarted but failed to shift into gear. While driving 55 MPH, the speedometer decreased, the vehicle failed to accelerate and then stalled. The contact was able to veer over to the side of the road. The vehicle failed to shift into gear. There were no warning lights illuminated. The contact called for a tow truck. The tow truck driver informed the contact that there was coolant leaking from the vehicle. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 208,000.

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked in the garage it was discovered that large amounts of oil had leaked from the engine onto the garage floor. The vehicle was taken to the local mechanic who diagnosed that the engine had been damaged due to coolant intrusion into the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 123,000.

The contact's mother owns a 2017 Ford Escape. The contact stated while her mother was driving at an undisclosed speed, the driver noticed a significant amount of smoke coming out of the exhaust pipe. The driver drove to the residence. Additionally, the contact stated that the vehicle had experienced difficulty in starting. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine. The mechanic determined that the failure was related to Ford Campaign Number: 21N12. The contact was referred to the manufacturer for assistance. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 25,901.

The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ignition coils and spark plugs needed to be replaced. The vehicle was repaired however, the failure recurred, and the vehicle was taken back to the independent mechanic again and the ignition coils were replaced; however, the check engine warning light became illuminated. The contact was informed that there was a coolant leak into cylinder #1. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the engine started misfiring. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the residence, where the contact scanned the vehicle and retrieved a DTC code for cylinder #2 misfire. The vehicle was taken to an unknown dealer, where the same assessment was made, and the dealer determined that the cylinder #2 exhaust valve was burned. The dealer determined that the cylinder head assembly needed to be replaced. Additionally, the dealer informed the contact that the short block had a manufacturing defect and recommended that the short block be replaced. The contact related the short block defect to Ford Campaign Number: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic was provided, and that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 55,162.

The contact owns a 2017 Ford Escape. The contact stated that while cold starting the vehicle, the engine was idling roughly. The contact stated while driving approximately 30 MPH, the check engine warning light illuminated. The contact stated that the message “Stop Driving – Engine Overheating” was displayed and an audible chime was heard. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and retrieved DTC codes: P0302 and P0306; and determined that coolant was leaking into the engine block. The vehicle was not repaired. The contact then stated that while driving approximately 35 MPH, the "Stop Driving" warning light flashed on the instrument panel. The contact stated that the vehicle lost motive power and failed to accelerate above 10 MPH. The contact drove the vehicle back to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle...

The contact owns a 2017 Ford Escape. The contact stated that the message "Service Engine Soon" was displayed. The vehicle was taken to a dealer, where it was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the long block needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2208. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 29,499.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant intrusion into the cylinder and that the engine long block needed to be replaced. The dealer made the contact aware of Customer Satisfaction Program Number: 21N12 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 42,198.

The contact owns a 2017 Ford Escape. The contact stated there was heavy white smoke coming from the exhaust pipe at start-up. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and a dealer, and a diagnostic test was performed. The contact was informed that coolant had leaked into cylinder #2. The contact was informed by the dealer that the engine needed to be replaced. The contact's wife called the manufacturer and was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 69,500.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic was provided, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond while the RPMS had risen significantly high. The contact stated that upon releasing the accelerator pedal, the vehicle responded as needed. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The check engine warning light was illuminated. The contact stated that while driving 60-65 MPH, the engine overheated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was coolant leaking from the head gasket. The mechanic replaced cylinder #3 and the spark plugs; however, the failure persisted. The dealer was notified of the failure and informed the contact that the vehicle would be repaired at the contact’s expense because the VIN was not included in a recall. The vehicle was not repaired. The contact related...

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic and the contact was informed that the fuel pump had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to another dealer where the same diagnostic was provided to the contact that the fuel pump failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to...

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was a loud noise coming from under the hood. The contact stated that the check engine warning light was illuminated. In addition, the contact thought that the vehicle was going to explode. The vehicle was taken to the dealer where it was diagnosed with engine failure due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 38,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle went into idle, with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that coolant intrusion leaked into the engine's cylinders which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 119,239.

The contact owns a 2017 Ford Escape. The contact stated while driving 45-50 MPH, the engine warning light was illuminated. The contact stated that while driving, the engine started to overheat. The contact added coolant. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the cylinder, and that the long block needed to be replaced. The dealer referred the contact to the manufacturer for assistance. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 69,000.

The contact owns a 2017 Ford Escape. The contact stated that after a recent oil change, the contact was informed that the coolant level was lower than normal. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The failure persisted with the check engine warning light illuminated. The vehicle was taken to the dealer where the mechanic discovered that there was coolant intrusion into a cylinder. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while cold starting the vehicle, the vehicle was idling roughly but after warming up the vehicle was running normally. The contact stated that the failure was intermittent but was a recurring failure. The contact stated while driving 40 MPH, the messages "Engine Overheating" and "Pull Over and Stop Vehicle" were displayed. The contact checked and observed that the coolant reservoir was low. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had leaked into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not covered under Customer Satisfaction Program number: 19B37 - Coolant Intrusion into Engine Block (Engine and Engine Cooling). The failure mileage was 35,346.

The contact called on behalf of her daughter who owns a 2017 Ford Escape. The contact stated that when the vehicle started, the check engine warning light illuminated, and the vehicle was shaking abnormally. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #4 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. Additionally, the contact was informed that the repair was not covered under warranty or recall. The failure mileage was approximately 43,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,776.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated with heavy white smoke coming from the exhaust pipe. The vehicle was taken to the local dealer where a diagnostic test was performed. The contact was informed that there was a coolant leak into cylinder #1. The manufacturer was notified of the failure, and the contact was informed that there were no recall or warranty on the vehicle. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine was severely damaged due to coolant intrusion into the cylinders. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.

The contact owns a 2017 Ford Escape. The contact stated that while his friend was driving at an undisclosed speed, there was excessive white smoke coming from the exhaust. The vehicle was not repaired. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the engine. The owner was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 73,000.

The contact owns a 2017 Ford Escape. The contact stated that the engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a coolant intrusion into cylinder #1. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was being repaired under an unstated recall, there was an abnormal amount of smoke coming from the exhaust pipes. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was a coolant intrusion into the engine short block. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

The contact owns a 2017 Ford Escape. The contact stated while attempting to turn off the vehicle, the vehicle failed to turn off as needed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there was rust inside the cylinder. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

The contact owns a 2017 Ford Escape. The contact stated that while pulling out of the driveway, the messages that "Engine Overheating, Do Not Drive" and "Power Train Failure" were displayed on the instrument panel. Additionally, the vehicle was jerking. The vehicle was placed in Neutral(N) and coasted back into the garage. The vehicle was towed to a dealer where it was diagnosed and determined that the short block needed to be replaced due to coolant leaking into cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, there was white smoke coming from the exhaust pipe. The check engine warning light was illuminated. Additionally, the contact became aware of an abnormal coolant odor. The vehicle was towed to the dealer where it was diagnosed with a coolant leak into the engine and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 160,000.

The contact owns a 2017 Ford Escape. The contact stated that there was white smoke from the vehicle. The contact stated that while driving at various speeds, the vehicle was chugging. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the engine, and the head gasket and engine needed to be replaced. There was a misfire in cylinder #3. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that there were no recalls for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,580.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer for a routine oil change and the contact was informed that there was a misfire in cylinder #3, and there was coolant intrusion into the cylinder. The dealer diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle and referred the contact to the NHTSA Hotline. The failure mileage was approximately 66,000.

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the vehicle stalled while attempting to start the vehicle. The contact stated that coolant was leaking into the engine. The contact stated that the failure was a persistent failure. The vehicle was taken to a dealer and an independent mechanic to be diagnosed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 97,990.

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, there was an abnormal sound coming from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with coolant intrusion into the engine. The message "Engine Fault - Service Now" was displayed on the instrument panel. The vehicle was not repaired because the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,026.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact that the engine temperature gauge was in the red zone. The contact stopped and checked under the hood and became aware that coolant level was very low. The contact refilled the coolant reservoir and drove to the destination. The contact stated that failure reoccurred, and the vehicle was taken to an independent mechanic. The mechanic diagnosed the vehicle and determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to TSB Number: 19-2346 Coolant Intrusion In Cylinders (Engine and Engine Cooling). The failure mileage was approximately 98,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.

The contact owns a 2017 Ford Escape. The contact stated that there was coolant leaking from the vehicle, and the “Engine Fault - Service Now” message was displayed. The vehicle was taken to an independent mechanic, who determined that the spark plugs and EVAP system needed to be replaced. The vehicle was taken to another independent mechanic, who determined that the head gasket was leaking into the exhaust and there was coolant intrusion into the engine. The mechanic recommended that the engine be replaced. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 107,000.

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light activated and remained illuminated. The vehicle was driven to the local dealer who diagnosed that the #2-cylinder head had cracked due to coolant intrusion into the engine, and that the engine was overheating. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 103,895.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined there was coolant intrusion into the engine causing and engine misfire in cylinder #3, resulting in engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 79,000.

The contact owns a 2017 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced rough idling. The vehicle was taken to the local dealer who determined that the engine block had cracked due to coolant intrusion into the engine, causing the engine to overheat. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contacted indicated that the engine was previously replaced for a similar failure. The failure mileage was 65,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, he observed excessive smoke emanating from the exhaust. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into the engine had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 150,000. The VIN was not available.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed coolant intrusion into cylinder #1, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The engine overheating warning light was illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that the repair was not covered under a recall. The failure mileage was approximately 116,500.