NHTSA Complaint #11705283 — 2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact stated that while driving at 65 MPH, the check engine warning light illuminated, and there was a misfire coming from the engine. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the failure had occurred while the contact was driving on the highway. The vehicle was driven to the shoulder of the road. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinders #2 and #3. The vehicle was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 95,000.