NHTSA Complaint #11706501 — 2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact stated that while driving 10 MPH and attempting a right turn, the “High Temperature - Fire Risk” message was displayed, and the vehicle independently shut off while depressing the accelerator pedal. The contact started to merge the vehicle into a shopping center. An independent mechanic was contacted. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the engine needed to be replaced. The thermostat was replaced, and the remaining coolant was drained and refilled, and the coolant temperature sensor was replaced, and the vehicle was repaired. The contact stated that the failure had occurred twice. The manufacturer was notified of the failure and informed the contact that there was no recall or warranty on the vehicle for the repair. The contact was informed that if the vehicle was repaired out of pocket and then there became a recall for the failure, there was a possibility of being reimbursed. The approximate failure mileage was 88,344.