NHTSA Complaint #11702578 — 2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The contact was able to coast to the side of the on-ramp where the vehicle failed to restart. The contact asked passersby for help pushing the vehicle off the ramp. The vehicle was towed to the dealer and was diagnosed with coolant intrusion into the cylinder, causing engine failure. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact then towed the vehicle to an independent mechanic who confirmed coolant intrusion in the cylinder. The contact stated that the engine needed to be replaced. The contact then towed the vehicle to another independent mechanic, who confirmed coolant intrusion into the cylinder. An independent mechanic replaced the engine block. The manufacturer was not made aware of the failure. The failure mileage was unknown.