2011 FORD EDGE Electrical System Problems

DRIVING THE BLUE RIDGE PARKWAY IN NC WE ENTERED THE FIRST OF SEVERAL TUNNELS ALONG THAT ROUTE. HEADLIGHT SWITCH WAS IN AUTO-ON POSITION AS IT IS ALWAYS. THE HEADLIGHTS DID NOT COME ON AS WE ENTERED THE TUNNEL AS THEY DO AT NIGHTFALL. I HIT THE BRAKES BEFORE EITHER RUNNING IN TO THE WALL ON THE RIGHT OR (WORSE) CROSSING OVER IN TO THE OPPOSITE LANE. ALMOST CAUSED A REAR END COLLISION AS THERE WAS A GROUP OF HARLEY DAVIDSON'S BEHIND US. I FUMBLED WITH THE LIGHT SWITCH TO TURN ON, NOT KNOWING EXACTLY WHICH WAY TO TURN IT (AS WE DON'T USE IT SINCE IT IS IN THE AUTO-ON POSITION ALL THE TIME) LAST TIME I TRUST THIS. WE WILL JUST TURN THEM ON OURSELVES. DID TRY TO ALLOW THE AUTO-ON TO WORK ON NEXT TWO TUNNELS BUT IT DID NOT. VERY DANGEROUS FORD. WHY? PANIC MODE, AND I'M...

DRIVER SIDE DOOR LATCH IS NOT RECOGNIZING THAT THE DOOR IS SHUT. KEEPS SAYING DOOR IS AJAR WHEN IT IS CLEARLY CLOSED. AS A RESULT, I HAVE TO DISCONNECT MY BATTERY EVERY TIME I EXIT THE VEHICLE TO KEEP MY BATTERY FROM DYING SINCE THE INTERIOR LIGHT STAYS ON. WHEN DRIVING, THE CAR DOOR DOES NOT LOCK, THE INTERIOR LIGHT STAYS ON AND THE WARNING INDICATOR INCESSANTLY BEEPS. ALSO, THE AWD WENT OUT ON THE VEHICLE IN THE MIDDLE OF HEAVY TRAFFIC, CAUSING ME TO HAVE TO STOP IN THE MIDDLE OF THE ROAD BECAUSE I OBVIOUSLY COULDN'T ACCELERATE. THIS HAS HAPPENED MULTIPLE TIMES. I TOOK THE VEHICLE TO FORD 3 WEEKS AGO AND THEY STATED THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR, HOWEVER, NOT EVEN A WEEK LATER, IT DID IT AGAIN. I, TWO DAYS AGO, HAD MY CAR TOWED TO THE SAME FORD DEALERSHIP, WHERE THEY ARE...

FORD EDGE 2011 SHOWING DRIVER DOOR AJAR AND LIGHT OVERHEAD STAYS ON. IT WAS REPLACED A YEAR AND 2 MONTHS AGO BY FORD UNDER WARRANTY. NOW IT HAPPENED AGAIN OUT OF WARRANTY. THIS IS CLEARLY A RECALL PROBLEM. I WENT ON LINE AND NOTICE OVER 100 COMPLAINTS WITH THIS SAME ISSUE. I DON'T FEEL SAFE THAT MY DAUGHTER IS DRIVING THIS VEHICLE WITH THIS PROBLEM. LOOKS LIKE IT IS LOCKED BUT I'M NOT 100 PERCENT SURE. *TR

1) DRIVE DOOR AJAR LIGHT IN DASH WILL NOT GO OUT. DOOR WILL NOT PROPERLY SHUT. EXTREMELY UNSAFE! DOORS WILL NOT LOCK WITH THIS WARNING/LIGHT ON AS WELL AS THE LIGHTS INSIDE VEHICLE STAY ON FOR AN EXTENDED AMOUNT OF TIME (UP TO 20 MIN) UNTIL THEY GO TO SLEEP. WHICH IS DRAINING THE BATTERY. 2) PASSENGER SEAT BELT LOCKS UP WITH THE LEAST BIT OF MOVEMENT. SO TIGHT THAT IT SEVERELY UNCOMFORTABLE. TO FIND COMFORT THE SEAT BELT HAS TO CONSTANTLY BE UNLATCHED AND RE LATCHED WHILE VEHICLE IS IN MOTION / DRIVEN. UNSAFE! WHEN RESEARCHING THE DOOR AJAR ISSUE IT HAS BECOME VERY CLEAR THAT FORD HAS A MAJOR DEFECT WITH THIS PART THAT HAS BEEN INSTALLED. THIS SHOULD NOT COST CONSUMERS OVER $500 OUT OF POCKET TO REPAIR OR PUT THEIR LIVE IN DANGER DUE TO THEIR NEGLECT TO REPAIR THEIR PRODUCT THAT WAS DEFECTED WHEN MANUFACTURED....

DRIVER DOOR AJAR LIGHT CAME ON WHEN DOOR WAS CLOSED SECURELY. OCCURRED INTERMITTENTLY AT FIRST, BUT THEN HAPPENED ALL THE TIME. REPAIRED UNDER WARRANTY. AROUND MAY OF 2013 (OUT OF WARRANTY BY A FEW MONTHS) THE SAME THING HAPPENED. WILL COST $300-400 TO FIX. IN THE MEANTIME, MY DOORS WILL NOT REMAIN LOCKED WHILE DRIVING AND THE INTERIOR LIGHTS REMAIN ON FOR A LONG TIME BEFORE GOING OFF, USING BATTERY POWER. IN RESEARCHING THIS, IT APPEARS TO HAVE BEEN A PROBLEM WITH FORD CARS FOR A NUMBER OF YEARS. HAVING TO REPLACE THIS SENSOR TWICE IN THREE YEARS IS UNACCEPTABLE! *TR

DRIVERS SIDE DOOR AJAR LIGHT IS ON AND DOES NOT GO OUT EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE DOORS NOT TO LOCK CAUSING A SAFETY CONCERN WHILE OPERATING THE VEHICLE. WHEN PARKED THE INTERIOR LIGHTS REMAIN LIT WHICH CAUSES THE BATTERY TO BE DRAINED AND THE CAR WILL NOT START. I HAD IT FIXED AT THE DEALER UNDER WARRANTY JUST AFTER 1 YEAR OF BUYING THE VEHICLE NEW, THEN THE 2ND TIME WAS 1 YEAR AFTER THE REPLACEMENT SWITCH NOW NOT UNDER WARRANTY AT THIS RATE I WILL NEED TO BUY ONE DRIVERS DOOR SWITCH EVERY YEAR AT $400 A POP. I ALSO HAD TO REPLACE THE BATTERY TOO. REALLY! *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER CLOSING THE DRIVER'S SIDE DOOR, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE DOORS ALSO FAILED TO LOCK DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 42,000. *TR

DRIVERS SIDE DOOR AJAR LIGHT IS ON AND DOES NOT GO OUT EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE DOORS NOT TO LOCK CAUSING A SAFETY CONCERN WHILE OPERATING THE VEHICLE. WHEN PARKED THE INTERIOR LIGHTS REMAIN LIT WHICH CAUSES THE BATTERY TO BE DRAINED AND THE CAR WILL NOT START. *TR

THE DRIVERS SIDE DOOR AJAR LIGHT COMES ON DISABLING THE LOCKING AND LIGHTING SYSTEM. *TR

DRIVER DOOR AJAR LIGHT WILL NOT SHUT OFF BUT DOOR IS CLOSE PROPERLY. *TR

2011 FORD EDGE, I AM THE FIRST OWNER AND BOUGHT THIS CAR NEW. AT APPROX 2000 MILES AFTER THE 36K MILE WARRANTY EXPIRED THE DRIVERS DOOR LATCH SWITCH IS MESSED UP. THE DOOR WILL BE SHUTAND THE SYSTEM STILL SHOWS IT AJAR WHICH CAUSES THE INTERIOR LIGHT TO STAY ON FOR 5 PLUS MINUTES. EVEN WHILE DRIVING THE DOOR CLOSED AND NO WARNINGS THE SWITCH WILL MALFUNCTION AT NIGHT AND CAUSE THE INTERIOR (WHITE) LIGHTS TO COME ON. THIS IS A HAZZARD AT NIGHT (SAFETY)!!!! I HAVE CONTACTED THE LOCAL FORD AND THEY GIVE ME THE RUN AROUND AND DO NOT WANT TO COVER THEIR DEFECT!! THERE ARE MORE THAN 7 DOCUMENTED CASES ON HERE AND EVEN MY SERVICE ADVISOR SAID THAT THESE YEAR AND MODEL ARE NOTORIUS FOR THIS PROBLEM BUT FORD DOES NOT COVER! SERVICE MANAGER SAID HE HAS NEVER HEARD OF IT (BS). BOTTOM LINE.... IF YOU...

2011 FORD EDGE THE DRIVER SIDE DOOR AJAR SENSOR STARTED INTERMITTENTLY AND NOW PERMANENTLY MALFUNCTIONSAND WARNING LIGHT ILLUMINATES. THIS CAUSES THE AUTOMATIC DOOR LOCKS TO MALFUNCTIONAND THE DOORS TO UNLOCK. ADDITIONALYTHE INTERIOR DOME LIGHT STAYS ONFOR EXTENDED TIMES THE INABILITY TO LOCK THE DOORS OR FOR THE DOORS TO STAY LOCKED IS A SAFTY ISSUE, THE DOME LIGHT OBSCURES VISION AT NIGHT WHICH IS ANOTHER SAFETY ISSUE. I AND THOUSANDS OF FORD EDGE OWNERS WOULD APPRECIATE FORD MOTER COMPANY TAKEING RESPONSIBILITY FOR THIS FACTORY DEFECT AND SAFETY HAZARD. THIS IS NOT A FACTORY WARRANTY ISSUE FORD IS AWARE OF THIS PROBLEM BUT REFUSES TO FIX. I HAVE SEARCHED THE WORLDWIDENET AND FOUND THIS TO BE A PROBLEM WIT MANY FORD MODELS. PLEASE ADDRESS THIS ISSUE ASAP BEFOR SOMEONE IS MAMED OR HAS THER LIFE TAKEN. THANK

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM. AS A RESULT, AN ELECTRICAL SHORT DEVELOPED AND THE BODY CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN NUMBER: 11V128000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED BUT STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 47,000.

DOOR AJAR WARNING LIGHT -THE DRIVERS DOOR AJAR WARNING WILL POP ON WHILE DRIVING TURNING ON THE INTERIOR LIGHTS. ESPECIALLY DANGEROUS AT NIGHT. MULTIPLE REPORTS OF THIS SAME ISSUE WITH THE DRIVERS DOOR LATCH SPECIFICALLY ON 2011 FORD EDGES. EXTREMELY DANGEROUS. ALSO THE LIGHT WILL NOT GO OFF WHEN THE CAR IS PARKED AND THAT CAUSES THE BATTERY TO RUN DOWN BECAUSE IT WILL STAY ON AT LEASE 5 MINUTES AFTER THE CAR IS PARKED, THE DOOR IS CLOSED AND THE KEY IS REMOVED. *TR

I PURCHASED A CERTIFIED USED 2011 FORD EDGE IN JANUARY 2013. SHORTLY THEREAFTER, I STARTED NOTICING SOME MAJOR ISSUES. 1) THE TRANSMISSION WHINES AT LOW SPEEDS, UNTIL I ACCELERATE & IT SHIFTS UP A FEW GEARS. I HAVE ALSO HAD IT SLIP & CLUNK WHILE SHIFTING GEARS 2) THERE IS A LOUD POPPING FROM THE FRONT END, PASSENGER SIDE, WHEN I AM TURNING, ESPECIALLY IN & OUT OF PARKING SPOTS 3) THERE IS A WHISTLE COMING FROM UNDER THE SUV, BETWEEN THE DRIVER SIDE DOORS & IT DOES IT IN ACCESSORY MODE OR WHEN THE SUV IS RUNNING. I HAVE NOW HAD IT BACK AT THE DEALER FOR THE 3RD TIME & THEY ARE WORKING WITH FORD ON DIAGNOSING THE ISSUES. IT IS VERY DISHEARTENING TO SPEND SO MUCH MONEY FOR A VEHICLE & HAVE SUCH ISSUES. THANKFULLY IT IS CERTIFIED & UNDER WARRANTY. THE DEALERSHIP HAS BEEN GOOD ABOUT...

DOOR AJAR WARNING LIGHT WILL NOT GO AWAY WHEN CLOSING THE DRIVERS DOOR AND OCCASIONALLY POPS ON WHILE DRIVING TURNING ON THE INTERIOR LIGHTS. ESPECIALLY DANGEROUS AT NIGHT. MULTIPLE REPORTS OF THIS SAME ISSUE WITH THE DRIVERS DOOR LATCH SPECIFICALLY ON 2011 FORD EDGES. IN ORDER FOR THE DOOR TO CLOSE AND NOT HAVE THE DOOR AJAR WARNING LIGHT COME ON THE DRIVER MUST LOOSEN THE LATCH BEFORE CLOSING THE DOOR. EVEN IF ONE DOES THIS, IT DOES NOT GUARANTEE THAT IT WOULD NOT POP ON WHILE DRIVING. EXTREMELY DANGEROUS. *TR

2011 FORD EDGE THE DRIVER SIDE DOOR AJAR SENSOR INTERMITTENTLY MALFUNCTIONS AND WARNING LIGHT ILLUMINATES. THIS CAUSES THE AUTOMATIC DOOR LOCKS TO MALFUNCTION AND THE DOORS TO UNLOCK. ADDITIONALLY THE INTERIOR DOME LIGHTS STAYS ON FOR EXTENDED TIMES THE INABILITY TO LOCK THE DONORS OR FOR THE DOORS TO STAY LOCKED IS A SAFETY ISSUE. I WOULD LIKE FORD TO ACCEPT RESPONSIBILITY FOR THIS PROBLEM. I PAID FOR THIS REPAIR AS THE VEHICLE WAS NO LONGER UNDER WARRANTY. THIS HOWEVER IS A QUALITY AND SAFETY ISSUE AND HAS NOTHING DO WITH HOW THE VEHICLE WAS USED OR MAINTAINED. *TR

TWO WEEKS AGO MY FORD EDGE LIMITED (2011), WHICH I HAD FOR LESS THAN 2 YEARS AND IT HAD ~21000MI, STARTED TO HAVE SERIOUS PROBLEMS. WHILE DRIVING ON ONE OF THE BUSIEST HIGHWAYS IN HOUSTON, THE ACCELERATION SUDDENLY DISAPPEARED (GAS PEDAL WENT LIMP) WHEN I WAS GOING 65-70MPH. THE CAR STILL HAD POWER AND I WAS ABLE TO BREAK AND STEER TO THE EMERGENCY LANE. WHILE DOING THAT, ALMOST GOT HIT FROM THE BACK TWICE. AFTER COMPLETE STOP AT EMERGENCY LANE, I RESTARTED THE CAR. IT STARTED FINE, AND I WAS ABLE TO GET HOME, THOUGH I WAS AFRAID TO TAKE A HIGHWAY. NEXT DAY, SAME PROBLEM HAPPENED TWICE, AND BOTH TIMES AT ABOUT THE SAME SPEED. THESE TIMES, HOWEVER, I FELT STRONG VIBRATIONS WHEN RESTARTING THE ENGINE. ALL OF THE TIMES, AN ORANGE WRENCH APPEARED ON THE DASHBOARD INDICATING POWER TRAIN PROBLEMS. AFTER THE SECOND TIME, A LIGHT INDICATING...

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE PARKED THE CONTACT NOTICED THE SYNC TECHNOLOGY ON THE TOUCH SCREEN WAS NOT FUNCTIONING PROPERLY AFFECTING THE AIR CONDITIONER, RADIO, CELL PHONE SYNC, AND NAVIGATION SYSTEM. THE CONTACT STATED HE WAS CONSTANTLY DISTRACTED AND LOOKING AWAY FROM THE ROAD TO CANCEL OR SWITCH FUNCTIONS ON THE SCREEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING FOURTEEN DIFFERENT TIMES. THE TECHNICIAN PERFORMED VARIOUS SOFTWARE UPDATES AND REPLACED THE COMPUTER THREE DIFFERENT TIMES BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

I PURCHASED MY 2011 FORD EDGE IN DECEMBER OF 2010 AND HAVE NOT HAD A DAY WHEN THERE HASN'T BEEN A PROBLEM WITH WITH EITHER THE SYNC OR SIRIUS SYSTEM. I HAVE HAD MY AUTO SERVICED SIX SEPARATE TIMES AND STILL HAVE ISSUES. AMONG THESE SIX VISITS, FOUR INVOLVED EITHER RECALLS OR "FULL FLASH REPROGRAMS," IN ADDITION TO THE MAJOR SOFTWARE UPDATE WITH THE USB FORD SENT OUT. CURRENTLY MY RADIO SUDDENLY SWITCHES BANDS, OR PRESETS MALFUNCTION, AND MY RADIO WON'T TURN OFF WITHOUT A COMPLICATED SERIES OF SCREEN ADJUSTMENTS. ALSO WHEN THIS HAPPENS MY MEMORY SEAT FUNCTION IS DISABLED AND NO LONGER WORKS. I CONSIDER THESE PROBLEMS NOT MERELY COSMETIC, BUT FUNCTIONAL SAFETY ISSUES SINCE THE SERVICE DEPARTMENT CANNOT FIGURE OUT HOW THE RADIO/SYNC ISSUES AFFECT THE MEMORY SEAT FUNCTION AND THUS COULD ULTIMATELY AFFECT A MORE CRITICAL AUTO FUNCTION AND THESE OCCUR WHILE DRIVING WHICH HAS CAUSED ME...

I PURCHASED A NEW FORD 2011 FORD EDGE IN JULY OF 2010 AND WAS EXTREMELY PLEASED WITH THE PERFORMANCE OF THE CAR AND THE SYNC SYSTEM. AS THE END OF THE YEAR NEARED, THE SYNC SYSTEM STARTED ACTING VERY ERRATIC, BLUETOOTH DISCONNECTING, NAVIGATION SD CARD FAILURE, MAPS EXTREMELY SLOW TO LOAD AND WHEN THE CAR WAS SHUTOFF THE SYNC DID NOT POWER DOWN. ON THEN NEXT POWER UP, IT WOULD DISABLE BLUETOOTH AND NOT ALLOW NAVIGATION SYSTEM TO LOAD. THERE WAS A NEW SOFTWARE UPDATE AVAILABLE FEB 2012 THAT ACCORDING TO THE DESCRIPTION WOULD SOLVE ALL THESE ISSUES. AFTER FINALLY GETTING IT TO LOAD ON A USB STICK FROM THE SYNC SITE AFTER MULTIPLE TRIES, I GOT IT DONE. ALSO CONTACTED FOR SYNC SERVICE AND THEY SAID THERE ARE KNOWN ISSUES WITH THE DOWNLOAD FROM THE SYNC SITE. SOFTWARE WAS LOADED SUCESSFULLY IN THE CAR AND ALAS, IT SEEMED ALL...

PURCHASED MY 2011 EDGE LIMITED DEC. 2010, HAD INTERMITTENT SYNC PROBLEMS STARTING APPROX JUNE 2011. DID AN UPGRADE OFF THE SYNC MY RIDE WEBSITE IN NOV 2011 AND THAT STARTED ALL THE SYNC PROBLEMS. THEY INCLUDE: NAVIGATION FAILURE WHILE ON A TRIP, THAT WAS FUN, BEING LOST WITH 2 CARS OF FAMILY FOLLOWING US. BACKUP CAMERA WORKS OR NOT, DEPENDS ON THE DAY. DASHBOARD LIGHTS BLINKING ON & OFF WHILE DRIVING, BLUETOOTH DISCONNECTING MY PHONE ALMOST EVERYDAY. THE SYNC SYSTEM LIKES TO TURN OFF, BLACK SCREEN, RESETS ITSELF WITHOUT DOING ANYTHING EXCEPT TURNING THE CAR ON! SOMETIMES WHEN I LEAVE THE CAR THE SYNC SYSTEM & RADIO WILL STAY ON EVEN AFTER I LOCK THE CAR. 2X IT HAS GONE TO THE DEALER, 2X I GET THE CAR BACK & AM TOLD I HAVE TO DEAL WITH IT AS THERE IS NO FIX TO THE GLITCH IN THE SYSTEM. SO,...

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH A SYNC SYSTEM WHICH CONTROLLED THE SATELLITE RADIO, GPS NAVIGATION, TOUCH SCREEN FEATURE AND OTHER FUNCTIONS. WHILE DRIVING VARIOUS SPEEDS THE SATELLITE RADIO, GPS NAVIGATION AND TOUCH SCREEN FEATURE WOULD NOT OPERATE. THERE WERE ALSO OTHER FUNCTIONS WHICH WOULD NOT OPERATE WITHIN THE SYNC SYSTEM. THE FAILURES WERE SPORADIC AND A DISTRACTION WHEN DRIVING. THE VOICE COMMAND WOULD CONTINUOUSLY ACTIVATE WHENEVER THE VEHICLE WAS IN OPERATION WHICH BECAME ANNOYING. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 11V128000 (ELECTRICAL SYSTEM: SOFTWARE). THE DEALER STATED THE PART WAS NOT CURRENTLY BEING PRODUCED AND THEY WERE UNABLE TO PROVIDE ANY ADDITIONAL INFORMATION REGARDING THE ARRIVAL DATE FOR THE RECALL PART. THE TECHNICIAN ADVISED THE CONTACT TO DISCONNECT THE BATTERY WHENEVER A FAILURE OCCURRED WITHIN THE SYNC SYSTEM AND THEN RECONNECT AFTER...

TWICE AFTER BACKING UP AND SHIFTING THE CAR FROM REVERSE TO DRIVE, THE CAR STALLED/SHUT OFF. THE FIRST TIME IT OCCURRED AFTER BACKING ONTO A BUSY STREET. WHILE PUSHING ON THE GAS WITH NO FORWARD MOVEMENT, I SAW A MESSAGE DISPLAYED IN THE DASH THAT THE CAR MUST BE IN PARK TO START. I WAS EXTREMELY LUCKY THAT IN THAT INSTANCE I HAD ENOUGH TIME TO START THE VEHICLE AND MOVE PRIOR TO TRAFFIC REACHING ME AS IT OCCURRED ON A BUSY STREET. THE APPROXIMATE DATE FOR THE FIRST OCCURRENCE WAS IN JUNE OF 2011. THE SECOND WAS ON JULY 5, 2011, WITH APPROXIMATELY 2,450 MILES. ON NOVEMBER 3, 2011, AND NOVEMBER 29, 2011, MY CARS BATTERY DIED RESULTING IN NEEDING TO CALL FORD ROADSIDE ASSISTANCE TO TOW IT TO THE DEALER. PRIOR TO THAT, I TWICE HAD A BATTERY SAVER MESSAGE DISPLAYED AFTER I SHUT OFF MY CAR, ALTHOUGH...

THE NAVIGATION IS PROBABLY THE MOST USER UNFRIENDLY UNIT WE HAVE EVER USED AND HAVE WRITTEN THREE TIMES TO CORRECT THE BAD INFORMATION IN IT; I.E. TAKES YOU TO THE WRONG LOCATION. A NAVIGATIONAL SYSTEM THAT CANNOT BE TRUSTED IS WORSE THAN NOT HAVING ONE AT ALL. THERE ARE MANY PROBLEMS WITH THIS NAVIGATION SYSTEM IN ADDITION TO THE OTHER 'SENSOR' SAFETY GOODIES ON THIS VEHICLE. THE BLISS IS A SAFETY HAZARD; WORTHLESS. MY SYNC SYSTEM KEEPS BLANKING OUT (REFERRED TO BY EVERYONE AS THE 'BLACK SCREEN') OR A SCREEN THAT LOCKS UP AND WILL NOT PERFORM ANY FUNCTION WHATSOEVER. WHEN RESEARCHING THIS VEHICLE I FOUND INFORMATION ON THIS PROBLEM AS EARLY AS 2008. I PRINTED ALL THE INFORMATION TO SHOW THE SALESMAN. I HANDED HIM 40 PAGES OF INFORMATION ON THE 'BLACK SCREEN' AND ASKED IF THIS IS STILL A PROBLEM HE SAID NO. WE PURCHASED THE 2011 FORD...

VARIOUS PROBLEMS WITH SYNC/COMPUTER SCREEN IN CAR - SIDE WARNING CAR COMING LIGHTS GO ON FOR NO REASON , SCREEN GOES DARK AND BLACK BOX APPEARS IN CENTER INCLUDING WHEN IN REVERSE THUS BLANKING OUT CENTER VISUAL FIELD OF BACK UP CAMERA (SEE CAMERON GULBRANSEN TRANSPORTATION SAFETY ACT FEB 2008). ALL THIS BEGAN AFTER FORD RECALL PROGRAM 10B20 DONE MARCH 29, 2011. IT WORKED PERFECTLY PRIOR TO THAT TIME. CAR WAS BROUGHT BACK TO DEALER AP 2, AP 21, AP 27, MAY 5-9 AND AUG 2 2011 FOR SAME ISSUES. COMPUTER WORKS FOR SHORT TIME THEN PROBLEMS START AGAIN. I DO HAVE A PHOTO IN MY PHONE OF THE BLACK SCREEN HAPPENING WHICH WAS SHOWN TO THE DEALER. IT IS OFTEN TOO UNSAFE TO DRIVE AND TAKE A PHOTO AT THE SAME TIME TO COLLECT BETTER EVIDENCE OF EPISODES SO I ONLY HAVE A COUPLE OF PHOTOS THAT CAME OUT...

PURCHASED A 2011 FORD EDGE WITH SYNC AND MY FORD TOUCH AFTER THE 3RD TIME THE DEALER FINALLY UPGRADED THE SYSTEM ON THE WITH THE 4TH VISIT WITH AN UPDATE,ONLY HAD THE CAR BACK LESS THEN A WEEK AND NOW THE ENTIRE SYSTEM CRASHED NOTHING WORKS AND I MEAN NOTHING TOOK IT BACK TO THE DEALER AND WAS TOLD THERE IS NOTHING THEY CAN DO EXCEPT WAIT FOR FORD TO COME OUT WITH A FIX. SPENT OVER 40,000 FOR A LEMON AND A DEALER THAT DOES NOT CARE. DOES ANYONE HAVE ANY IDEAS THAT COULD HELP ME OUT WILL BE GREATLY APPRECIATED. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 55 TO 70 MPH WHEN THE ELECTRICAL SYSTEM FAILED. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE AND THE VEHICLE WAS INSPECTED BY THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200 AND THE VIN WAS UNAVAILABLE.

1. LEASED CAR ON 12/31/2010, THE SYNC FAILED AND SCREEN WENT BLANK WHILE DRIVING. 2. BACKED OUT OF DRIVEWAY AND REAR CAMERA FROZE. 3. DOORS AND HOOD OUT OF LINE 4. GAS TANK LEAK, DEALER DOESN'T KNOW WHEN THEY CAN GET A PART. *TR

FORD'S SYNC SYSTEM IS A SAFETY HAZARD. IT DOES NOT WORK AS ADVERTISED, CONSTANTLY CRASHES AND IS A GRAVE DISTRACTION FOR DRIVERS. *TR

BLUETOOTH INOP ,DOES NOT ALLOW CONNECTIVITY AFTER 3.0 MONTHS. WORKED FINE. EVERYTHING ELSE FUNCTIONS CORRECTLY. LOVE THE VEHICLE. HAVE ALREADY TURNED IT OF THEN BACKON. TRIED ANOTHER PHONE. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE TOUCH SCREEN AND INSTRUMENTAL PANEL FAILED BY NOT DISPLAYING AN ACCURATE READING OF SPEED TRAVELED, GASOLINE FUEL LEVELS, ETC. THE VEHICLE WAS INSPECTED BY THE DEALER BUT THE DEALER WAS UNABLE TO DETERMINE A REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENTIRE DASHBOARD SCREEN AND GPS DISPLAY SCREEN FAILED. DURING THE FAILURE, THE BOTH SCREENS DISPLAYED A MESSAGE STATING THAT THE SYSTEM WAS REBOOTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A SOFTWARE UPDATE WAS INSTALLED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY WHETHER THE VEHICLE WAS IN MOTION OR AT A COMPLETE STOP. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 1,050. UPDATED 03/10/11*BF UPDATED 1/4/11 *CN