NHTSA Complaint #10487794 — 2011 FORD EDGE

TWO WEEKS AGO MY FORD EDGE LIMITED (2011), WHICH I HAD FOR LESS THAN 2 YEARS AND IT HAD ~21000MI, STARTED TO HAVE SERIOUS PROBLEMS. WHILE DRIVING ON ONE OF THE BUSIEST HIGHWAYS IN HOUSTON, THE ACCELERATION SUDDENLY DISAPPEARED (GAS PEDAL WENT LIMP) WHEN I WAS GOING 65-70MPH. THE CAR STILL HAD POWER AND I WAS ABLE TO BREAK AND STEER TO THE EMERGENCY LANE. WHILE DOING THAT, ALMOST GOT HIT FROM THE BACK TWICE. AFTER COMPLETE STOP AT EMERGENCY LANE, I RESTARTED THE CAR. IT STARTED FINE, AND I WAS ABLE TO GET HOME, THOUGH I WAS AFRAID TO TAKE A HIGHWAY. NEXT DAY, SAME PROBLEM HAPPENED TWICE, AND BOTH TIMES AT ABOUT THE SAME SPEED. THESE TIMES, HOWEVER, I FELT STRONG VIBRATIONS WHEN RESTARTING THE ENGINE. ALL OF THE TIMES, AN ORANGE WRENCH APPEARED ON THE DASHBOARD INDICATING POWER TRAIN PROBLEMS. AFTER THE SECOND TIME, A LIGHT INDICATING THAT ENGINE NEEDS TO BE SERVICED SOON ALSO APPEARED. THIS LIGHT TURNED OFF ON ITS OWN COUPLE DAYS LATER. I HAD PLENTY OF PROBLEMS WITH THIS CAR BEFORE. THIS WAS THE LAST POINT WHEN MY PATIENCE WITH THIS CAR HAD ENDED. BESIDES, I COULD GET INTO A SERIOUS ACCIDENT. LUCKILY, ALL OF THE TIMES I WAS DRIVING AFTER THE RUSH HOUR AND TRAFFIC WAS NOT TOO BAD. OTHERWISE, I WOULD BE DEFINITELY BE HIT BY SOMEONE. IN ANY CASE, I BROUGHT THE CAR TO THE DEALERSHIP AND TRADED IT IN. NO WONDER, I WAS TOLD IN THE DEALERSHIP THAT THEY ARE NOT AWARE OF ANY PROBLEMS LIKE THIS AND OFFERED SERVICING THE CAR. I REFUSED IT, BECAUSE OF MULTIPLE PROBLEMS I HAD WITH THIS CAR BEFORE AND JUST DIDN'T WANT TO KEEP IT ANYMORE. FORD DEFINITELY NEEDS TO RECALL 2011 FORD EDGE WITH SUCH PROBLEMS. I WILL CALL THEM AND COMPLAINT TO THEM AS WELL. FOR NOW, I WOULD RECOMMEND PEOPLE NOT TO BUY 2011 FORD EDGE AS IT HAS SO MANY ISSUES, ESPECIALLY WITH ELECTRICAL WIRING/COMPONENTS AND SYNC. THIS WAS THE MOST EXPENSIVE AND MOST UNRELIABLE CAR I'VE EVER HAD. *TR