NHTSA Complaint #10444132 — 2011 FORD EDGE

TWICE AFTER BACKING UP AND SHIFTING THE CAR FROM REVERSE TO DRIVE, THE CAR STALLED/SHUT OFF. THE FIRST TIME IT OCCURRED AFTER BACKING ONTO A BUSY STREET. WHILE PUSHING ON THE GAS WITH NO FORWARD MOVEMENT, I SAW A MESSAGE DISPLAYED IN THE DASH THAT THE CAR MUST BE IN PARK TO START. I WAS EXTREMELY LUCKY THAT IN THAT INSTANCE I HAD ENOUGH TIME TO START THE VEHICLE AND MOVE PRIOR TO TRAFFIC REACHING ME AS IT OCCURRED ON A BUSY STREET. THE APPROXIMATE DATE FOR THE FIRST OCCURRENCE WAS IN JUNE OF 2011. THE SECOND WAS ON JULY 5, 2011, WITH APPROXIMATELY 2,450 MILES. ON NOVEMBER 3, 2011, AND NOVEMBER 29, 2011, MY CARS BATTERY DIED RESULTING IN NEEDING TO CALL FORD ROADSIDE ASSISTANCE TO TOW IT TO THE DEALER. PRIOR TO THAT, I TWICE HAD A BATTERY SAVER MESSAGE DISPLAYED AFTER I SHUT OFF MY CAR, ALTHOUGH EVERYTHING WAS OFF. WHILE AT THE DEALER THE SECOND TIME IT HAPPENED, THE BATTERY DIED FOR THE THIRD TIME AFTER APPROXIMATELY 8 HOURS. THE BATTERY TEST ALWAYS REPORTED THAT THE BATTERY WAS OKAY. AFTER A WEEK AT THE SHOP THEY WERE STILL UNABLE TO DETERMINE THE CAUSE. TWO TIMES MY VEHICLE WOULD NOT RECOGNIZE THAT I HAD THE KEY IN MY POSSESSION WITHIN THE VEHICLE AND THEREFORE WOULD NOT START. I DO NOT KNOW IF ALL OF THESE ISSUES ARE POSSIBLY INTERCONNECTED WITH THE COMPUTER SYSTEM.