2011 DODGE RAM 3500 Suspension Problems

N49 / NHTSA 13V-529; #2 OF THE RECALL STATES THEY WILL REPURCHASE YOUR VEHICLE. WE TOOK THAT OPTION. IT WAS INSPECTED BY MICHAEL (XXXX) AROUND 09/14/18. 09/18/18 WE WERE OFFERED $13,558 BY JASMINE (XXXXX). RICK (XXXX) SIGNED THE OFFER 09/25/18. COPY OF THE TITLE FRONT AND BACK WAS FAXED TO 844-840-3737 PER THEIR REQUEST. A 10 DAY PAYOFF WAS FAXED BY USAA. AS OF TODAY 11/09/18, 2:30PM DODGE AGENT HAS NOT CONTACTED ME TO TURN THIS VEHICLE IN. NOVEMBER 1ST I SPOKE WITH SOMEONE AT 800-583-1403, REF# 57174908 (CASE NUMBER) AND THEY ASSURED ME THAT LINDA (XXX) RECEIVED THE PAPERWORK 10/19/18 AND THAT IT WOULD SETTLE SOON. I WAS ADVISED BY SOMEONE AT DODGE AND ALSO JASMINE THAT THE CHECK HAD ALREADY BEEN CUT. JASMINE ALSO CALLED AND ASSURED ME THAT WE WOULD SETTLE BY FRIDAY 11/09/18. I CALLED DODGE TODAY AND NOW THEY SAY THE CHECK IS IN PROCESS....

AT 34500 MILES. THE FRONT SUSPENSION "TRACK BAR" WAS COMPLETELY WORN OUT. AS A RESULT AT 40 MPH (HWY 2 IN MT DRIVING STRAIGHT IN THE EAST BOUND LANE) I EXPERIENCED SUCH A VIBRATION THAT THE TRUCK WAS UNCONTROLLABLE AND MY ONLY OPTION WAS TO SLOW DOWN WITHOUT BRAKING. LUCKILY THERE WERE NO ONCOMING TRAFFIC SO NO ACCIDENT OR DAMAGE TO THE TRUCK OCCURRED, THANK GOD. I REPLACED THE TRACK BAR AND THE STEERING DAMPER AS WELL AND THE TRUCK IS NOW FINE. I DID SOME RESEARCH ON THIS ONLY TO DISCOVER THAT CHRYSLER HAS KNOW ABOUT THIS PROBLEM FOR OVER A DECADE, YET THE PROBLEM STILL EXISTS. WHEN TALKING TO A DEALER IN IDAHO, I WAS TOLD THAT THE DODGE DEATH WOBBLE IS COMMON. THIS IS DANGEROUS. THE TRUCK SHOOK SO BAD THAT EVERYTHING WAS BLURRY UNTIL THE WOBBLE STOPPED.

THE TRACK BAR ON THE FRONT SUSPENSION CAME LOOSE AND STARTED TO SHAKE THE TRUCK VIOLENTLY MAKING ME LOOSE CONTROL AND GO INTO A DITCH.

I CALLED AROUND TO MULTIPLE DEALERSHIPS IN MY AREA TO HAVE A RECALL COMPLETED AND EVERY DEALERSHIP TOLD ME THAT THE PART WAS BACK ORDERED AND THEY COULDN'T FIX IT. I WENT TO MY LOCAL TIRE AND LUBE SHOP TO INQUIRY ABOUT THE PART AND IT WAS AVAILABLE SAME DAY AT A PARTS STORE IN TOWN. FOR BEING A RECALL THAT COULD SERIOUSLY INJURE OR KILL SOMEBODY, THE DEALERSHIPS DIDN'T SEEM TO CARE MUCH ABOUT GETTING IT FIXED OR HELPING DIRECT US ON WHAT TO DO. I HAD MY LOCAL TIRE AND LUBE SHOP FIX THE ISSUE IN A DAY.

WHILE DRIVING AT SPEEDS BETWEEN 50-70 MPH I HAVE RUN ACROSS SMALL BUMPS OR HOLES THAT CAUSE EITHER FRONT WHEEL TO SHAKE UNCONTROLLABLY CAUSING ME TO HAVE TO REDUCE SPEED DRAMATICALLY OR EVEN STOP TO GET IT BACK UNDER CONTROL. I UNDERSTAND THIS IS CALLED THE "DODGE DEATH WOBBLE".

I CALLED THREE/3 DEALERS TO INQUIRE ABOUT HAVING MY VEHICLE RECALLS ATTENDED TO. I HAVE BEEN WAITING MONTHS AND MONTHS FOR THIS. JACK KEY DODGE (ALAMOGORDO, NM) PUT ME ON HOLD FOR 45 MINUTES AFTER I TOLD THE RECEPTION OF THE N49 RECALL. SIERRA BLANCA MOTORS (RUIDOSO, NM) SAID THE PARTS WERE ON BACK ORDER AND THE SERVICE MANAGER WOULD CALL ME IMMEDIATELY (MONDAY MORNING) AFTER CALLING DODGE....HE HAS NOT CALLED. ROSWELL DODGE (ROSWELL, NM) SAID ALL PARTS ON BACK ORDER AND I WOULD NOT BE SEEN UNTIL NOVEMBER. THIS PROGRAM IS A JOKE. I WILL NOT HAVE MY TRUCK REPAIRED DUE TO THE UNCARING, ABRASIVE, AND NONCHALANT ATTITUDE ABOUT A VERY SERIOUS MATTER. I DEMAND TO HAVE A BUYBACK, AS IS MY OPTION, AND I VIEW THIS AS ABSURD THAT WE MUST WAIT SO LONG FOR OUR MONEY IN THIS AGE OF INSTANT COMMUNICATION. ABSURD. I DO NOT BELIEVE...

A WEEK AFTER PURCHASING THIS VEHICLE, MY WIFE COMPLAINED ABOUT THE STEERING NOT FEELING RIGHT. AS I CONTINUE TO USE THE VEHICLE I NOTICE SOME VIBRATION ON THE STEERING WHEEL, BUT DIDN'T THINK MUCH OF IT BEING A PROBLEM BECAUSE THIS IS OUR FIRST PICKUP TRUCK AND THE STEREOTYPE IS ALL PICKUP TRUCKS RIDE RUFF. NOW SOME TIME HAVE PAST AND A FEW THOUSAND MILES LATER THE STEERING VIBRATION IS GETTING WORSE AND NOW I'M STARTING TO SUSPECT SOMETHING IS WRONG. AS I WENT UNDERNEATH THE VEHICLE TO CHECK THE FRONT SUSPENSION I NOTICE THE NEW TIRES WHICH CAME WITH THE VEHICLE WHEN PURCHASE WAS COMPLETELY WORN ON THE INSIDE THREADS AFTER 8K MILES. I DID SOME RESEARCH ON THE NET TO FIND OUT THAT A LOT OF USERS OF THIS VEHICLE ARE EXPERIENCING WHAT'S KNOWN AS THE (DEPTH WOBBLE). I FIRST CALLED DODGE MFG. AND COMPLAINED ABOUT THIS ISSUE...

FROM 45 TO 70 MPH. IF YOU HIT A BUMP JUST RIGHT IN THE ROAD IT WILL CAUSE THE STEERING TO VIOLENTLY SHAKE AND HAVE TO SLOW TO 30 MPH TO BRING BACK TO NORMAL. BALL JOINTS STEERING STABILIZER TRACK BAR HAVE ALL BEEN REPLACED TRUCK HAD BEEN TO SHOP FOR ALIGNMENT. TIRES WERE PUT ON AROUND 90K AND TRUCK HAD AROUND 98K WHEN DEATH WOBBLE STARTED HAPPENING I DO NOT FEEL SAFE HAULING ANYTHING WITH THIS VEHICLE OR HAVING MY FAMILY RIDE WITH ME.

I'VE BEEN EXPERIENCING THIS "WOBBLE" OR VIBRATION/SHAKE ISSUE FOR ABOUT A YEAR IN THE FRONT END. WHILE DRIVING DOWN THE INTERSTATE I HIT AN EXPANSION JOINT AND THE FRONT END SHOOK AND WOBBLED IN A WAY THAT DIDN'T SEEM RIGHT. I TOOK IT TO THE DEALER THE NEXT DAY AND ASKED FOR A FULL INSPECTION. THEY SAID EVERYTHING WAS FINE. I CONTINUED TO DRIVE THE TRUCK AND EXPERIENCED THE ISSUE EVERY SO OFTEN AND IT KEPT GETTING WORSE. I THOUGHT IT MIGHT BE THE FRONT STEERING STABILIZER SO I CHANGED IT. NO DIFFERENCE. I CHANGED ALL 4 SHOCKS. NO DIFFERENCE. I THOUGHT MAYBE IT WAS THE TIRES WHICH WERE CLOSE TO THE END OF THEIR MILEAGE LIFE. STILL EXPERIENCED THE SAME ISSUE. I TOOK IT TO ANOTHER DEALER WHO INSPECTED IT AND SAID IT WAS THE TRACK BAR. I ASKED IF THE FAILURE COULD HAVE ANYTHING TO DO WITH THE...

VEHICLE CONTINUES TO EXHIBIT EXTREME AND UNCONTROLLABLE FRONT-END VIBRATION WHEN TURNING OVER A BUMP OR GROOVE IN THE ROAD AT SPEEDS OVER 25 MPH ("DEATH WOBBLE") SUBSEQUENT TO THE N49 RECALL FINALLY BEING PERFORMED ON SAID VEHICLE ON 10/9/14. THE VIBRATION CONTINUES UNTIL THE VEHICLE IS SLOWED TO A STOP. THIS VEHICLE IS USED TO TOW A FIFTH-WHEEL TRAILER IN EXCESS OF 18,000 LBS, WHICH IS UNDERSTOOD TO EXACERBATE THIS DEFECT AND CAUSE A LOSS OF STEERING CONTROL AND CRASHES THAT WOULD AFFECT NUMEROUS OTHER VEHICLES ON THE ROAD AT THE SAME TIME NECESSARILY RESULTING IN SERIOUS INJURY AND/OR DEATH TO THE OCCUPANTS OF THOSE VEHICLES.

WE RECEIVED A RECALL NOTICE LAST YEAR AND WERE TOLD TO CONTACT A DODGE DEALERSHIP ON JANUARY 6, 2014 WHICH WE DID. THEY INFORMED US THAT THE REPLACEMENT PARTS FOR THE RECALL HAD A RECALL. WE HAVE NOW RECEIVED A 2ND NOTICE FOR THE RECALL. HAVE CALLED VASKO DODGE IN MCMURRAY, PA NOW A TOTAL OF FOUR TIMES AND CANNOT SEEM TO GET ANY ANSWERS. AT THIS STAGE I AM IN FEAR OF NOT ONLY MY LIFE, BUT THE LIVES OF MY CHILDREN DRIVING AROUND IN AN UNSAFE VEHICLE. CAN WE GET ANY ANSWERS??? AND MORE PARTICULARLY A NAME OF A CERTIFIED DODGE GARAGE THAT THE VEHICLE CAN BE TAKEN TO BE PROPERLY FIXED??? IT'S BEEN EIGHT MONTHS NOW. I WOULD APPRECIATE ANY INSIGHT WHATSOEVER FOR I'M OVERLY CONCERNED AT THIS POINT. THANK YOU IN ADVANCE FOR YOUR TIME AND ATTENTION. I WELCOME ANY HELP AT ALL. *TR

LEFT TIE ROD SNAPPED CAUSING COMPLETE LOSS OF CONTROL. THE SHOCK ABSORBER THAT IS BOLTED TO THE GEAR BOX CONTROL ROD FROM THE RIGHT TIE ROD TO THE LEFT WAS BUSTED CAUSING OIL TO LEAK OUT. THIS OCCURRED WHILE I WAS REVERSING INTO MY DRIVEWAY GOING A VERY SLOW SPEED. I WAS JUST AT THE DODGE DEALERSHIP TODAY IN REGARDS THIS RECALL ON A RECALL AND THE ASSOCIATES AT THE DODGE DEALERSHIP LOCATED IN BEEVILLE TEXAS ADVISED ME TO BRING MY VEHICLE BACK IN TWO TO THREE MONTHS BECAUSE THERE WERE OTHERS AHEAD. *TR

TOOK TRUCK TO LOVE DODGE DEALERSHIP IN MARCH 2014 WAS TOLD THEY DID NOT HAVE THE PARTS TO FIX IT. ALSO WAS TOLD THEY WOULD CALL ME BY THE END OF APRIL THEY NEVER CALLED. WHEN I CALLED BACK THEY TOLD ME THE NEW PART WAS ALSO RECALLED . TO THIS DAY I HAVE NOT HEARD FROM THEM. *TR

TL* THE CONTACT OWNS A 2012 DODGE 3500 RAM. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) WAS RECEIVED IN JANUARY OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 9/12/14*CN UPDATED 02/4/2015 *JS

DODGE HAS A RECALL ON THE LEFT FRONT TIE ROD IN THIS TRUCK. THE RECALL DATE WAS 1/6/2014 IT IS A SAFETY RECALL AND STILL NO PARTS!! *TR

LEFT TIE ROD BALL STUD NEEDS TO BE REPLACED. HAVE BEEN WAITING FOR 6 MONTHS FOR THE LOCAL DEALER IN COLUMBIA, MS. FOR REPLACEMENT. DEALER SAYS THE PART IS NOT AVAILABLE. THE CHRYSLER GROUP RECALL REPRESENTATIVE SAYS THE PART IS NOT AVAILABLE AND DOES NOT KNOW WHEN IT WILL BE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V529000( STEERING) IN DECEMBER OF 2013. THE CONTACT STATED THAT HE CONTACTED BOTH THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS AND WAS INFORMED THAT THE PART WAS STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE TRUCK HAS A DEATH WOBBLE AND STEERING LINKAGE N64 WAS SCHEDULE TO BE REPLACED BY A SAFETY RECALL BY MANUFACTURE AT THE LOCAL DEALERSHIP. I WAS PUT ON A LIST AROUND MID FEBRUARY BECAUSE THE DEALERSHIP STATED THEY COULD ONLY GET SO MANY REPLACEMENT PARTS A MONTH. I CALLED MONDAY 10 MARCH 2014 TO GET AN UPDATE AND WAS TOLD THAT THE RECALL WAS CANCELED BY CHRYSLER DUE TO THE PART WAS NOT DEFECTIVE. I CALLED CHRYSLER NATIONAL RECALL CENTER AND WAS TOLD BY THEM THAT OTHER PARTS ARE THE PROBLEM AND THE PARTS ARE ON BACK ORDER AND I WOULD BE NOTIFIED WHEN PARTS ARE AVAILABLE. I DO NOT UNDERSTAND HOW A PART CAN BE DEFECTIVE THEN DECLARED NOT DEFECTIVE. DODGE HAS 1000'S OF THESE 3/4 AND 1 TON TRUCKS OUT THERE THAT THE STEERING LINKAGE MAY BREAK AT ANYTIME. MOST OF THESE TRUCKS ARE PULLING 5000+ LOADS...

2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED 2 MONTHS AFTER OWNING THE VEHICLE, IS WHEN THE PROBLEMS STARTED. THE CONSUMER AND HER HUSBAND DID NOT LIKE THE WAY, THE VEHICLE HANDLED AND STEERED. THE PROBLEM WAS ADDRESSED TO THE DEALER, AT WHICH TIME THEY WERE INFORMED IT WAS PROBABLY BECAUSE THE TRUCK WAS A DUALLY AND THEY WERE NOT USED TO DRIVING ONE AND IT WOULD TAKE SOME GETTING USED TO. APPROXIMATELY 2-3 WEEKS AFTER THE VISIT, THE CONSUMER AND HER HUSBAND RETURNED TO THE DEALER TO COMPLAIN ABOUT THE HANDLING AND STEERING. THE DEALER PERFORMED AN ALIGNMENT. THEY DROVE THE TRUCK FOR A FEW WEEKS, AND THEY WERE STILL UNHAPPY. APRIL 2, 2012, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS RETURNED TO THE DEALER. THE DEALER REPROGRAMMED THE ECM. A MONTH AFTER DRIVING...

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRONT AXLE OF THE VEHICLE HAD FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE FRONT AXLE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 66,000.

I EXPERIENCED THE DODGE "DEATH WOBBLE" ON TWO OCCASIONS DURING A SHORT DRIVE YESTERDAY. FIRST WAS ON AN ON-RAMP TO THE RIGHT WITH A SLIGHT INCLINE AT A SPEED OF APPROXIMATELY 50MPH - DENVER AREA NORTHBOUND C470 RAMP TO I70 EASTBOUND. I CROSSED AN EXPANSION JOINT AT A VERY SLIGHT ANGLE TO THE VEHICLE, AND IMMEDIATELY EXPERIENCED A TOTALLY UNEXPECTED VIOLENT WOBBLE IN THE FRONT END WITH A NEAR TOTAL LOSS OF CONTROL. IT WAS FRIGHTENING! I LIGHTLY APPLIED BRAKES WITH NO IMMEDIATE WOBBLE REDUCTION. I SLOWED, AND AT PERHAPS 30 MPH, THE FRONT END STABILIZED AND I WAS ABLE TO CONTINUE. A FEW MILES LATER ON I70 I TOOK THE RAMP - AGAIN TO THE RIGHT BUT ON A MODEST INCLINE THIS TIME - TO HIGHWAY 58 WESTBOUND. I WAS STILL WARY AND WHEN CROSSING AN EXPANSION JOINT I AGAIN EXPERIENCE THE SAME DEATH WOBBLE, NOT AS BAD, BUT...

"DEATH WOBBLE" - I HIT A BUMP WITH THE RIGHT FRONT TIRE. I WAS DOING 40-45 MPH AT THIS TIME. THE TRUCK FRONT END STARTED TO VIOLENTLY SHAKE, AND THEN THE REAR STARTED TO BOUNCE. I WAS IN THE CENTER LANE WHEN THIS HAPPENED WITH TRAFFIC ON ALL SIDES. I APPLIED THE BRAKES AND TRIED TO STEER TO THE RIGHT, THE TRUCK CONTINUE TO GO STRAIGHT, AND THEN STARTED TO GO SIDEWAYS TO THE LEFT. ONCE MY SPEED DROPPED BELOW 5 MPH IS WHEN I REGAINED CONTROL OF MY TRUCK THIS INCIDENT WAS TERRIFYING, AND ALMOST CAUSED A SERIOUS ACCIDENT. ARE THEY (CHRYSLER/RAM) WAITING FOR SOMEONE TO DIE? IF YOU SEARCH ON THIS SITE FOR "DEATH WOBBLE" THEN FILTER 2011 RAM 3500 YOU COME UP WITH 125 REPORTS FOR THE 3500 SERIES TRUCK FROM 2011 - 2013. THAT IS 125 INCIDENTS. WHEN IS SOMEONE GOING TO DO SOMETHING ABOUT THIS....

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH OVER A SMALL BUMP, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 21,000. *TR

TRAVELING WEST BOUND ON GALEN ROAD IN LAFAYETTE TENNESSEE AT 45MPH I HIT A SMALL BUMP IN THE ROAD AND EXPERIENCED A VIOLENT SHAKING IN THE FRONT END THAT WOULD NOT STOP UNTIL I BROUGHT THE VEHICLE TO A STOP I LATER CHECKED THE TIRE PRESSURE WHICH WAS GOOD I BELIEVE THERE IS A DEFECT IN THE STEERING. UPON MORE INVESTIGATION I FOUND OUT THE SLANG FOR THIS IS CALLED THE DEATH WOBBLE.. AFTER SPENDING 60,000.00 ON THIS TRUCK I BELIEVE CHRYSLER SHOULD BE RESPONSIBLE FOR TAKING CARE OF A PERMANENT FIX . *TR

DRIVING ON INTERSTATE HIT AN ASPHALT PATCH TRUCK STARTED SHAKING VERY VIOLENTLY HAD TO COME ALMOST TO A COMPLETE STOP BEFORE IT STOPPED. *TR

THIS TRUCK HAS DEVELOPED A DRAMATIC SHIMMY/WOBBLE IN THE FRONT END WHEN DRIVING AT FREEWAY SPEEDS 70 MPH AND HITTING BUMPS OR EXPANSION JOINTS. DEALERSHIP HAS REPLACED STEERING DAMPER BUT THAT DID NOT FIX THE SITUATION. *TR