NHTSA Complaint #10568907 — 2011 DODGE RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10568907
Vehicle 2011 DODGE RAM 3500
Component STEERING
Date of Incident
Date Filed
Mileage 26,482 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

THE TRUCK HAS A DEATH WOBBLE AND STEERING LINKAGE N64 WAS SCHEDULE TO BE REPLACED BY A SAFETY RECALL BY MANUFACTURE AT THE LOCAL DEALERSHIP. I WAS PUT ON A LIST AROUND MID FEBRUARY BECAUSE THE DEALERSHIP STATED THEY COULD ONLY GET SO MANY REPLACEMENT PARTS A MONTH. I CALLED MONDAY 10 MARCH 2014 TO GET AN UPDATE AND WAS TOLD THAT THE RECALL WAS CANCELED BY CHRYSLER DUE TO THE PART WAS NOT DEFECTIVE. I CALLED CHRYSLER NATIONAL RECALL CENTER AND WAS TOLD BY THEM THAT OTHER PARTS ARE THE PROBLEM AND THE PARTS ARE ON BACK ORDER AND I WOULD BE NOTIFIED WHEN PARTS ARE AVAILABLE. I DO NOT UNDERSTAND HOW A PART CAN BE DEFECTIVE THEN DECLARED NOT DEFECTIVE. DODGE HAS 1000'S OF THESE 3/4 AND 1 TON TRUCKS OUT THERE THAT THE STEERING LINKAGE MAY BREAK AT ANYTIME. MOST OF THESE TRUCKS ARE PULLING 5000+ LOADS DOWN THE ROAD. THERE SHOULD BE SOMETHING DONE ABOUT THIS ISSUE BEFORE MORE PEOPLE ARE KILLED BY SUBSTANDARD PARTS USED BY THE MANUFACTURE. NO OTHER MANUFACTURE HAS THIS STEERING ISSUE WITH THERE TRUCKS. I HAVE ENCLOSED A YOU TUBE LINK. (HTTP://WWW.YOUTUBE.COM/WATCH?V=Z6H5EH261GW) (HTTP://WWW.YOUTUBE.COM/WATCH?V=BWVG63GP81U). *TR

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