NHTSA Complaint #11627228 — 2011 DODGE RAM 3500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11627228
Vehicle	2011 DODGE RAM 3500
Component	ENGINE
Date of Incident	January 15, 2022
Date Filed	November 25, 2024
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2011 Ram 3500. The contact stated that during cold weather, the engine would not heat up properly and hesitated to start. In addition, the contact stated that on several occasions, the heater grid connector on the driver's side melted bolts and wiring that intruded into the engine, causing piston #6 to misfire. The contact related the failure to NHTSA Campaign Number: 23V060000 (Electrical System) however, the VIN was not included. There was no warning light illuminated. The local dealer was contacted; however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

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