2007 DODGE RAM 3500 Steering Problems

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHICH CAUSED DIFFICULTY IN MANEUVERING THE STEERING WHEEL. NHTSA RECALL CAMPAIGN ID NUMBER 13V528000 (STEERING) WAS RELATED TO THE FAILURE, THE VIN WAS INCLUDED; HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE FOR AN UNKNOWN REASON. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,00.

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRUCK STEERING AND SUSPENSION SHAKE WHEN TRAVELING OVER BUMPS OR TRAVELING AT CERTAIN SPEEDS. MULTIPLE MECHANICS HAVE EXPLAINED THAT THE ENTIRE FRONT END OF THE TRUCK IS UNSAFE. AFTER FINDING THAT THIS IS SUCH A COMMON OCCURRENCE WITH RAM TRUCKS, IT SEEMS THAT THE ISSUE HAS BEEN COVERED UP BY DODGE AS THEY WILL NOT ASSIST IN THE COST TO REPLACE THE FAULTY GEOMETRY THAT CAUSES SLOPPY STEERING COMPONENTS. THEY RECOMMENDED THAT I REPLACE THE TIE ROD AND DAMPER, AND YET THEY RECOMMENDED REPLACING IT WITH A COMPLETELY UPGRADED PART THAT WILL BE VERY EXPENSIVE TO FIX. I ALSO CAN NOT GET THIS PART BECAUSE IT CURRENTLY HAS A RECALL ON THE PART, SO I AM STUCK WITHOUT BEING ABLE TO FIX MY TRUCK. *TR

TL - THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT WHEN TURNING EITHER LEFT OR RIGHT, THE FRONT END OF THE VEHICLE WOULD MAKE A POPPING SOUND WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V528000(STEERING ) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2013. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE THEY STATED THAT PARTS FOR THE RECALL WOULD APPROXIMATELY BE AVAILABLE IN MAY OF 2014. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 109,000. DR

HEARD NOISE COMING FROM THE LEFT FRONT WHEEL AREA SO TOOK IT INTO A NON DODGE DEALERSHIP AND WAS TOLD THAT MY TIE RODS ON BOTH SIDES WERE COMPLETELY SHOT AND NEEDED TO BE REPLACED. I WAS TOLD BY DODGE THAT THEY HAD A KIT TO REPLACE BOTH SIDES BECAUSE IT WAS A KNOWN PROBLEM BUT THAT THERE WAS NO RECALL. HAD PRETTY MUCH THE WHOLE FRONT STEERING DONE. THE TECHNICIAN WHO WORKED OUT IT SAID IT WAS SO BAD THAT MY STEERING COULD HAVE GONE OUT AT ANY MINUTE. THAT IS REALLY TERRIFYING SINCE I HAVE A FAMILY AND WE TOW A TRAILER WITH QUADS. TO TOP IT ALL OFF DODGE CHRYSLER SAID THEY WILL ONLY POSSIBLY REIMBURSE ME FOR THE PART BUT NO LABOR SINCE A FORD DEALERSHIP DID THE WORK EVEN THOUGH I CALLED DODGE AHEAD OF TIME AND THERE WAS NO RECALL. THE REPORT DATE ON...

THE RIGHT FRONT TIRE,A GENERAL AMERITRAC 235/80R/17,WHICH IS THE ORIGINAL SPARE TIRE THAT WAS PUT ON JUST A COUPLE OF MONTHS BEFORE,STARTED TO SHAKE. I WENT TO LOCAL TIRE STORE TO GET A NEW ONE INSTALLED. THEY DID NOT HAVE ANY SO I WAS ON MY WAY HOME. ITS ABOUT 8 MILES EACH WAY TO THIS STORE FROM MY HOME. ON THE WAY HOME,THIS TIRE BLEW UP LIKE IT HAD A BOMB IN IT! THE DISINTEGRATING TIRE DESTROYED MY RUNNING BOARD,FENDER FLAIR AND DENTED THE TRUCKS FENDER.I DIDN'T HAVE A SPARE,SO I USED THE TRUCKS TIRE TOOLS (ANOTHER ISSUE)AND TOOK ONE OF THE REAR DUALS OFF OF THE BACK AND PUT IN ON THE FRONT TO GET HOME.AFTER A TRIP TO THE TIRE STORE,THEY WOULD REPLACE OR ADJUST THIS TIRE,SO I HAD TO BUY A NEW ONE.WELL JUST THE OTHER DAY THAT TIRE STARTED TO SHAKE TOO.AFTER RUNNING 70 MPH...

I WAS DRIVING AT 60MPH AND HIT A BUMP AND THAT'S WHEN THE FRONT END STARTED TO SHAKE SO BAD I HAD TO STOP AND GET OUT TO SEE IF I HAD A FLAT BUT NOW AFTER DOING MY OWN RESEARCH ON A LOT OF FORUM A LOT OF THE DODGE RAMS HAVE WHAT THAYER CALL THE DEATH WOBBLE AND IT DOES SCARE U TO DEATH WHEN IT HAPPENS! DODGE HAS ALWAYS HAD WEAK FRONT END SO ON THERE BIG TRUCKS! TO MUCH ENGINE TOO LIGHT OF A FRONT END! VERY FEW DODGE 2500 AND 3500 OWNERS GET 100,000 MILES OF THEM BEFORE PARTS HAVE TO BE REPLACED (BALL JOINTS AND SWAY BARS) I LOVE MY DODGES BUT HATE THE WEAK FRONT ENDS! I DO HAVE VIDEO OF THE SHAKE. THANKS *TR

I WAS DRIVING ON THE IH 45 SERVICE IN HOUSTON, TX. WITHOUT WARNING THE RIGHT TIEROD END FELL OFF. THIS CAUSED THE TRUCK TO MAKE A HARD LEFT TURN HITTING A METRO BUSS. IT WAS TOWED TO CLEAR LAKE DODGE WHERE I PURCHASED IT. THEY SAY THEY NO RESPONSIBILITY IN THIS MATTER PLEASE LET ME KNOW IF YOU HAVE ANY KNOWLEDGE IN THIS.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING AND HIT A BUMPY PLACE IN THE ROAD AND THE WHOLE TRUCK STARTED SHAKING UNCONTROLLABLY. I HAD TO STOP ON THE FREEWAY BEFORE I COULD GET IT UNDER CONTROL. WE TOOK IT TO THE DEALERSHIP WHERE WE PURCHASED IT AND THEY SAID THERE IS NOTHING WRONG WITH IT. WE HAVE SINCE DONE RESEARCH AND FOUND THIS PROBLEM TO AFFECT ALOT OF THESE VEHICLES. TO THOSE THAT EXPERIENCE IT WE CALL IT "THE DEATH WOBBLE" BECAUSE THERE IS NOTHING YOU CAN DO EXCEPT STOP AND HOPE YOU DON'T GET INTO AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WOBBLED WHEN HE DROVE OVER A BUMP AT 50 MPH. THE VEHICLE WOBBLED UNCONTROLLABLY UNTIL THE CONTACT DECELERATED TO A VERY LOW SPEED. THE CONTACT PURCHASED AND INSTALLED A STEERING DAMPENER TO REMEDY THE FAILURE. THE FAILURE RECURRED APPROXIMATELY TWO YEARS LATER. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

2007 DODGE RAM 3500. CONSUMER STATES VEHICLE SHIMMIED TO THE POINT WHERE THE CONSUMER HAD TO PULL OVER *TGW THE CONSUMER DISCOVERED THE ENTIRE FRONT END OF THE TRUCK HAD COME APART. THE CONSUMER TOOK THE VEHICLE TO A CERTIFIED ALIGNMENT SHOP, BUT WAS INFORMED THERE WAS NOTHING WRONG WITH THE ALIGNMENT AND THE TIRES WERE PROPERLY BALANCED. AFTER DOING SOME RESEARCH, THE CONSUMER DISCOVERED THERE WERE OTHER OWNERS THAT EXPERIENCED THE SAME PROBLEM AND NO RECALL HAD BEEN ISSUED. THE CONSUMER STATED THE PROBLEM WAS KNOWN AS THE "DEATH WOBBLE". THROUGH ADDITIONAL RESEARCH, THE CONSUMER FOUND AN UPGRADE KIT FOR THE PROBLEM AT A COST OF $ 859.79. THE CONSUMER STATED HE RECENTLY RECEIVED A RECALL NOTICE IN THE MAIL, REGARDING THE LEFT TIE ROD AND BELIEVED THE PROBLEM WAS MORE THAN A TIE ROD.*JB

DEATH SHAKE! I WAS DRIVING ON HIGHWAY ,@ 65 MPH HIT BRAKE IN BRIDGE, TRUCK SHOOK UNCONTROLLABLY HAD TO SLOW DOWN AND PULL OVER TO GET IT TO STOP ,IT CAUSED ME TO SHAKE MYSELF,IF IT DOESN'T KILL ME ,I MAY HAVE A HEART ATTACK THAT'S HOW SCARY IT IS ! WHICH ALOT OF YOU OUT THERE ALREADY KNOW. DODGE NEEDS TO ADDRESS THIS IMMEDIATELY! WHAT'S WORSE IS MY SON WAS IN THE TRUCK AND THERE WAS A SEMI BEHIND ME,ITS AMAZING HOW WE WEREN'T RAMMED BY THE SEMI! I BOUGHT THIS TRUCK TO HAUL HORSES ,THAT WONT HAPPEN UNTIL THIS PROBLEM IS FIXED! SO THEREFORE IT DEFEATS THE PURPOSE OF BUYING THIS QUITE EXPENSIVE TRUCK! *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT WITHOUT ANY WARNINGS THE FRONT END OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO HAVE IT DIAGNOSED AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE HAD BEEN LEFT WITH THE DEALER A TOTAL OF FOUR TIMES AND THEY WERE UNABLE TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2007 DODGE 350. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHILE DRIVING OVER A BUMP AT 65 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT AS HE ATTEMPTED A LEFT TURN AT 5 MPH, THE DRIVER SIDE TIE ROD SNAPPED, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE COMPLETE TIE ROD ASSEMBLY WOULD NEED REPLACING. THE CONTACT REFUSED REPAIRS AND THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,876.

TODAY WHILE PULLING INTO A PARKING STALL I HAD A CATASTROPHIC STEERING FAILURE. THE DRIVERS SIDE STEERING TIE ROD STUD FRACTURED WHERE IT BOLTS INTO THE KNUCKLE. THE TIE ROD DROPPED BETWEEN THE TIRE AND SUSPENSION CAUSING LOSS OF STEERING CONTROL AND THE LEFT WHEEL WAS NO LONGER CONNECTED TO THE LINKAGE. I SEARCHED SEVERAL DODGE ENTHUSIAST FORUMS AND IT SEEMS OTHER OWNERS HAVE EXPERIENCED SIMILAR FAILURES. THIS TRUCK WAS SERVICED APPROX 2 YEARS AGO AT A LOCAL DODGE DEALERSHIP AND THE ENTIRE STEERING LINKAGE WAS REPLACED BECAUSE OF LOOSE AND KNOCKING STEERING WHEN TURNING. THE INCIDENT TODAY REQUIRED ME TO HAVE THE TRUCK TOWED TO MY RESIDENCE PENDING RESEARCH AND POSSIBLE REPAIR. THIS VEHICLE HAS NOT BEEN INVOLVED IN ANY SITUATION WHERE THE STEERING LINKAGE WOULD HAVE BEEN DAMAGED. I INSPECTED THE BROKEN STUD AND IT APPEARS TO HAVE HAD A CATASTROPHIC FAILURE OF THE METAL. ANY DIRECTION OR...

RIGHT OUTER TIE ROD END FELL APART CAUSING LOSS OF STEERING. VEHICLE PULLED HARD LEFT HOWEVER I WAS ABLE TO SAFELY STOP WITHOUT HITTING ANYTHING. THE TRUCK DID NOT SHOW ANY EARLY WARNINGS AND HAD REGULAR PREVENTIVE MAINTENANCE. I DID KEEP THE FAILED PART AND THAT OF MY FATHERS, WHICH FAILED ABOUT 5 WEEKS AFTER MINE. THAT MAKES A 100% FAILURE RATE OF THE SAME PART ON OUR TWO TRUCKS WHICH IS VERY DISTURBING! AS SOON AS WE ARE ABLE WE ARE GOING TO REPLACE ALL FACTORY TIE ROD ENDS ON THESE TRUCKS. OUR DODGE DEALER HAD INSPECTED THE LEFT SIDE OF THIS TRUCK IN JULY AND SAID IT WAS SAFE. *TR

POWER STEERING HOSE DEVELOPED A LEAK WHERE IT RUBBED ON THE FRAME/BODY AND THE POWER STEERING GEARBOX DEVELOPED A LEAK AT THE OUTPUT SHAFT. THIS ALLOWED ALL THE FLUID TO LEAK OUT LOOSING POWER STEERING. NOT KNOWING YOU HAD LOST THE ASSIST UNTIL YOU TRIED TO TURN COULD CAUSE YOU TO RUN OFF THE ROAD OR HIT ANOTHER VEHICLE. ALSO THE FLUID ACTUATES THE BRAKE BOOSTER CAUSING YOU TO LOOSE BRAKE ASSIST WHICH MAKES IT DIFFICULT TO STOP AS IT IS VERY HARD TO OVERCOME THE FORCES OF THE HYDRAULIC BOOSTER HOLDING THE BRAKE PEDAL WHICH COULD CAUSE AN ACCIDENT. THE REPAIR SHOP HAD A HARD TIME FINDING A HOSE AS IT IS A DEALER ITEM AND THEY DIDN'T STOCK IT. THEY HAD A HARD TIME FINDING A GEARBOX ALSO BUT FINALLY FOUND A REMANUFACTURED ONE. NEW ONES WERE NOT AVAILABLE. *TR

WE HAVE REPLACED TWO STEERING GEAR BOXES ON THIS 2007 DODGE RAM 3500.WE CALLED SEVERAL DODGE DEALERS FOR A REPLACEMENT BOX BUT THEY SAID THAT THEY ARE BACK- ORDERED AND WOULD BE A THREE WEEK WAIT IF THEY CAN EVEN GET ONE SINCE THEY HAVE ABOUT 1,013 ON BACK ORDERS AS OF YESTERDAY.WE WERE INFORMED THAT THIS GEAR BOX IS THE SAME ONE THAT IS USED ON THE MERCEDES BENZ AUTOMOBILES.NOW THERE IS ALOT OF DIFFERENCE BETWEEN A CAR AND A VERY HEAVY DUTY 1 TON TRUCK.THEY REALLY DIDNT THINK THIS ONE OUT,IT IS A REAL SAFTY PROBLEM.MY HUSBAND WAS TURNING FROM THE HIGHWAY TO THE SIDE STREET WHEN IT BROKE ,THIS WAS THE SECOND ONE WE PUT ON IT ONLY HAD 213 MILES ON IT.DODGE MUST BE AWARE OF IT AS THE DEALERS HAVE TOLD US IT IS A PROBLEM HE HAD TO WAIT FOR TRAFFIC TO LET HIM...

THE LEFT TIE ROD BALL STUD FRACTURED. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. WHILE DRIVING OVER A BUMP IN THE ROAD AT SPEEDS OF 70 MPH, THE FRONT END BEGAN WOBBLING EXCESSIVELY AND THE STEERING WHEEL MOMENTARILY BECAME UNCONTROLLABLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND ADVISED THAT NUMEROUS FACTORS COULD HAVE CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 75,700.

I LOST CONTROL OF MY VEHICLE AND NEARLY CRASHED. THIS IS THE THIRD TIME THIS HAS HAPPENED. IT SEEMED AS IF A TIRE HAD BLOWN, BUT THAT WAS NOT THE CASE. I NOW AM TOLD THAT THE TIE RODS NEED TO BE REPLACED. DODGE AND TWO INDEPENDENT MECHANICS HAVE TOLD ME IT IS DUE TO "FAILED TIE RODS" NOT CONNECTED WITH CHRYSLER'S NOTIFICATION CODE H46. DODGE SHOULD ISSUE A RECALL NOTICE ON THIS ISSUE, AS IT APPEARS TO HAVE HAPPENED TO MANY OTHERS MANY TIMES, AND SOMEONE IS GOING TO BE SERIOUSLY INJURED OR KILLED. IT IS REFERRED TO AS THE DODGE DEATH WOBBLE. *TR

DEATH WOBBLE 2007 DODGE 3500 75,000 MILES HAVE REPLACED EVERYTHING. *TR

WHILE DRIVING AT HIGHWAY SPEEDS (65MPH OR GREATER) MY 2007 DODGE RAM 3500 WILL SUDDENLY BEGIN TO SHAKE VIOLENTLY AFTER AN UNEVEN SURFACE IN THE ROAD IS STRUCK. THIS HAS HAPPENED SEVERAL TIMES OVER THE COURSE OF THE PAST 2 YEARS. THE ONLY "FIX" ACTION IS TO SLOW THE VEHICLE BY RELEASING THE GAS PEDAL AND APPLYING THE BRAKE. I HAVE TAKEN THE VEHICLE INTO THE DEALER TO HAVE IT INSPECTED FOR A SAFETY RECALL INVOLVING THE STEERING AND WAS TOLD THERE WAS NOTHING WRONG. I TOOK THE VEHICLE INTO A SECOND DEALERSHIP AFTER THIS LAST EPISODE OF "DEATH WOBBLE" AND WAS TOLD THAT THE TIE RODS, AND STEERING DAMPENING SHOCK NEEDED TO BE REPLACED. THE VEHICLE IS STILL UNDER WARRANTY AND THE DEALERSHIP IS IN THE PROCESS OF ORDERING THE PARTS TO REPLACE THE TIE RODS AND STEERING DAMPENING SHOCK. FOR INFORMATION PURPOSE, THE VEHICLE IS LOCATED IN GERMANY...

I PURCHASED A NEW 2007 DODGE 3500 , THAT STARTED TO FAIL IN MANY AREAS OF THE VEHICLE, BEFORE THE 10,000 MILE MARK. FREEDOM DODGE HERE IN LEXINGTON KENTUCKY DELIBERATELY EXECUTED INSURANCE FRAUD TO BLAME CLUTCH FAILURE ON A MINOR COLLISION THAT NEVER BUSTED A LIGHT, RADIATOR, ETC. AND WAS ABLE TO DRIVE AFTER COLLISION. BEFORE THE ACCIDENT I NOTICED CLUTCH SLIPPING, TRUCK TIRES BEGAN TO WEAR AT AN EXTREME RATE, AND VIBRATIONS WAS BECOMING AN INCREASING PROBLEM. I THEN TOOK THE TRUCK TO FREEDOM DODGE WHERE THEY BLAMED ALL ON MINOR COLLISION, IN WHICH I TURNED TO GEICO FOR REIMBURSEMENT. GEICO FOUGHT DODGE ON THIS ISSUE, THEN FREEDOM DODGE WENT BACK ON THEIR PREVIOUS DOCUMENTATION AND BLAMED THE FAILURES ON ME, AND DOCUMENTED THAT. I HAVE DOCUMENTS OF THEM GOING BACK ON THEIR PREVIOUS DOCUMENTATION. I HAVE ALL DOCUMENTATION TO SUPPORT ALL, WHILE PAYING A HIGH PAYMENT FOR THIS...

VEHICLE BEGINS SHAKING VIOLENTLY CAUSE LOSS OF CONTROL. I HAVE TO COME TO A COMPLETE STOP TO REGAIN CONTROL OF THE VEHICLE. NO MECHANICS OR DODGE SERVICE CENTERS KNOW WHAT IS CAUSING THE PROBLEM. I HAVE SPENT OVER $2000 TO HAVE THINGS REPLACED AND PROBLEM HAS NOT BEEN FIXED. THIS IS A VERY DANGEROUS PROBLEM. I HAVE SEARCHED THE INTERNET FOR SOLUTIONS. ALL I HAVE FOUND ARE OTHER PEOPLE WITH THIS PROBLEM AN NO ONE KNOWS HOW TO FIX IT! *TR

I HAVE HAD A 03 RAM 2500, 04 RAM 3500, AND 07 RAM 3500. I HAVE EXPERIENCED A DEATH WOBBLE NUMEROUS TIMES WITH EACH VEHICLE AT ALL HIGHWAY SPEEDS AFTER HITTING POT HOLES AND BUMPS. IT VIOLENTLY SHAKES THE WHOLE TRUCK UNTIL YOU REDUCE THE SPEED TO 30-40 MPH. IT FEELS LIKE THE TRUCK WILL LOSE CONTROL AND SHAKE OFF THE ROAD. I HAVE HEARD NUMEROUS COMPLAINTS AND FEEL THIS ISSUE NEEDS TO BE ADDRESSED BY CHRYSLER BEFORE SOMEONE GETS HURT OR KILLED. I HAVE TAKEN EACH TRUCK INTO THE DEALERSHIP THREE TIMES TO BE LOOKED AT AND THEY SAID NOTHING WAS WRONG WITH IT. *TR

2007 DODGE 3500 4WD 4 DOOR APROX. 101,800 HIGHWAY MILES.NO WARNING NO PREVIOUS CONDITION TRUCK DROVE FINE GREASED AT FACTORY INTERVAL'S OR SOONER. SMALL UPSET IN PAVEMENT. LEFT TIE ROD END CAME APART AT 70 MPH WITH DRIVER AND 3 CHILDREN ON BOARD. HWY.31 EAST OF DAWSON TEXAS.GOT TRUCK STOPPED WITH OUT INCIDENT WITH OUT STEERING. HAMMERED TIE ROD BACK TOGETHER TO GET ON TRAILER AND HAD TRUCK TRAILERED TO BERRY CHRYSLER.THEY SAID THERE WAS A RECALL ON THE STEERING LINKAGE BUT THIS WAS THE APPROVED LINKAGE AND NO FARTHER ACTION NEEDED. THEY TOLD ME TO CONTACT YOU TO COMPLAIN BECAUSE THEY KNEW A RECALL WAS NEEDED BUT CHRYSLER WOULD NOT LISTEN TO THEM. TO FIX THE TRUCK THEY REPLACED THE WHOLE STEERING SYSTEM. A TOTAL REDESIGN CHANGING GEOMETRY AND MUCH LARGER TIE RODS,ENDS AND STEERING ARM ALL AT CUSTOMER EXPENSE! I DO HAVE THE OLD PARTS. IT WAS ONLY...

TL*THE CONTACT OWNS A 2007 DODGE RAM 3500. WHILE DRIVING 65 MPH, THE STEERING WHEEL LOCKED UP AND CAUSED THE CONTACT'S HUSBAND TO STRIKE A GUARDRAIL HEAD ON. THE VEHICLE DRIFTED SIDEWAYS UNTIL IT CAME TO A REST. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE POLICE AND FIRE DEPARTMENTS WERE CALLED AND A POLICE REPORT WAS FILED. HER HUSBAND WAS NOT TAKEN TO THE HOSPITAL. THE CONTACT HAS ATTEMPTED TO GET IN TOUCH WITH THE DEALER AND MANUFACTURER, BUT NEITHER HAVE RESPONDED. SHE RECEIVED AN AIR BAG BOOKLET FROM CHRYSLER. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 10/17/08. *LJ UPDATED 10/17/08. *JB