NHTSA Complaint #10436077 — 2007 DODGE RAM 3500 STEERING

Complaint Details

ODI Number	10436077
Vehicle	2007 DODGE RAM 3500
Component	STEERING
Date of Incident	November 13, 2011
Date Filed	November 16, 2011
Mileage	85,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

POWER STEERING HOSE DEVELOPED A LEAK WHERE IT RUBBED ON THE FRAME/BODY AND THE POWER STEERING GEARBOX DEVELOPED A LEAK AT THE OUTPUT SHAFT. THIS ALLOWED ALL THE FLUID TO LEAK OUT LOOSING POWER STEERING. NOT KNOWING YOU HAD LOST THE ASSIST UNTIL YOU TRIED TO TURN COULD CAUSE YOU TO RUN OFF THE ROAD OR HIT ANOTHER VEHICLE. ALSO THE FLUID ACTUATES THE BRAKE BOOSTER CAUSING YOU TO LOOSE BRAKE ASSIST WHICH MAKES IT DIFFICULT TO STOP AS IT IS VERY HARD TO OVERCOME THE FORCES OF THE HYDRAULIC BOOSTER HOLDING THE BRAKE PEDAL WHICH COULD CAUSE AN ACCIDENT. THE REPAIR SHOP HAD A HARD TIME FINDING A HOSE AS IT IS A DEALER ITEM AND THEY DIDN'T STOCK IT. THEY HAD A HARD TIME FINDING A GEARBOX ALSO BUT FINALLY FOUND A REMANUFACTURED ONE. NEW ONES WERE NOT AVAILABLE. *TR

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