NHTSA Complaint #11228977 — 2007 DODGE RAM 3500 POWER TRAIN

Complaint Details

ODI Number	11228977
Vehicle	2007 DODGE RAM 3500
Component	POWER TRAIN
Date of Incident	July 3, 2018
Date Filed	July 2, 2019
Mileage	176,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE DUE TO THE GEAR SHIFTER, BUT LATER THE VEHICLE WOULD TAKE OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE SHIFT FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS PURCHASED WITH 172,000 MILES, THE TRANSMISSION WAS ALREADY FAILING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 176,000. THE VIN WAS NOT AVAILABLE.

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