NHTSA Complaint #10559631 — 2007 DODGE RAM 3500 STEERING

Complaint Details

ODI Number	10559631
Vehicle	2007 DODGE RAM 3500
Component	STEERING
Date of Incident	June 28, 2013
Date Filed	January 13, 2014
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TRUCK STEERING AND SUSPENSION SHAKE WHEN TRAVELING OVER BUMPS OR TRAVELING AT CERTAIN SPEEDS. MULTIPLE MECHANICS HAVE EXPLAINED THAT THE ENTIRE FRONT END OF THE TRUCK IS UNSAFE. AFTER FINDING THAT THIS IS SUCH A COMMON OCCURRENCE WITH RAM TRUCKS, IT SEEMS THAT THE ISSUE HAS BEEN COVERED UP BY DODGE AS THEY WILL NOT ASSIST IN THE COST TO REPLACE THE FAULTY GEOMETRY THAT CAUSES SLOPPY STEERING COMPONENTS. THEY RECOMMENDED THAT I REPLACE THE TIE ROD AND DAMPER, AND YET THEY RECOMMENDED REPLACING IT WITH A COMPLETELY UPGRADED PART THAT WILL BE VERY EXPENSIVE TO FIX. I ALSO CAN NOT GET THIS PART BECAUSE IT CURRENTLY HAS A RECALL ON THE PART, SO I AM STUCK WITHOUT BEING ABLE TO FIX MY TRUCK. *TR

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