NHTSA Complaint #10290384 — 2007 DODGE RAM 3500

2007 DODGE 3500 4WD 4 DOOR APROX. 101,800 HIGHWAY MILES.NO WARNING NO PREVIOUS CONDITION TRUCK DROVE FINE GREASED AT FACTORY INTERVAL'S OR SOONER. SMALL UPSET IN PAVEMENT. LEFT TIE ROD END CAME APART AT 70 MPH WITH DRIVER AND 3 CHILDREN ON BOARD. HWY.31 EAST OF DAWSON TEXAS.GOT TRUCK STOPPED WITH OUT INCIDENT WITH OUT STEERING. HAMMERED TIE ROD BACK TOGETHER TO GET ON TRAILER AND HAD TRUCK TRAILERED TO BERRY CHRYSLER.THEY SAID THERE WAS A RECALL ON THE STEERING LINKAGE BUT THIS WAS THE APPROVED LINKAGE AND NO FARTHER ACTION NEEDED. THEY TOLD ME TO CONTACT YOU TO COMPLAIN BECAUSE THEY KNEW A RECALL WAS NEEDED BUT CHRYSLER WOULD NOT LISTEN TO THEM. TO FIX THE TRUCK THEY REPLACED THE WHOLE STEERING SYSTEM. A TOTAL REDESIGN CHANGING GEOMETRY AND MUCH LARGER TIE RODS,ENDS AND STEERING ARM ALL AT CUSTOMER EXPENSE! I DO HAVE THE OLD PARTS. IT WAS ONLY BY THE GRACE OF GOD THAT I STOPPED THE TRUCK WITHOUT ACCIDENT OR INJURY. NO WARNING NO STEERING THIS IS A MAJOR PROBLEM!! PEOPLE WILL DIE OVER THIS ONE. MANY TRUCKS ARE IN LINE FOR THIS PROBLEM TO START HAPPENING. PLEASE STOP THIS PROBLEM NOW BEFORE PEOPLE DIE. THANK YOU *TR CONSUMER IS CORRECTING INFORMATION. UPDATED 11/12/09. *NJ