2012 DODGE DURANGO Electrical System Problems

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE ALTERNATOR CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO TEMPE DODGE (8005 S AUTOPLEX LOOP, TEMPE, AZ 85284, PHONE NUMBER: (480) 598-2329) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND 17V435000 (ELECTRICAL SYSTEM). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2018 AND DID NOT RECOMMEND AN INTERIM REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE AFTER A FEW SECONDS, AND THE VEHICLE RETURNED TO NORMAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALSER CHRYSLER JEEP DODGE RAM, 314 MAINSTREET, HOPKINS, MN 55343) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2018. THE MANUFACTURER WAS CONTACTED AT 800-853-1403 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. CASE NUMBER: 32554257 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 110,300. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

JUNE 2017, RIGHT HEADLIGHT WENT OUT, REPLACED THE BULB, HARD THEY HARNESS AND WIRES CHANGED AND IT STILL SHORTS OUT. HEADLIGHT COMES ON AND GOES OFF WHILE IT IS STATIONARY AND IN MOTION. OCTOBER 1, 2017, I STARTED THE TRUCK, THE ENGINE TURNED OVER AS NORMAL BUT THEN A FEW SECONDS LATER IT SHUT OFF. NO WARNING LIGHTS ON DASH, TRUCK WAS NOW IN ACC MODE. I SUSPECT AND ISSUE WITH THE TIPM.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DODGE CHRYSLER JEEP CITY LOCATED AT: 4395 ROUTE 130 S., BURLINGTON, NJ 08016, (855) 242-0015, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND WHEN THE DRIVER ATTEMPTED TO START THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY FAILED AND NEEDED TO REPLACED. THE INDEPENDENT MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DODGE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

THE CAR SHUTS OFF WHILE DRIVING. WHETHER I AM DRIVING STRAIGHT OR MAKING A TURN, THE CAR HAS SHUT OFF NUMEROUS TIMES. DODGE CLAIMED THERE WAS A PROBLEM WITH THE SPARK PLUGS AND SENSOR SO I HAD THAT FIXED. THE FOLLOWING DAY THE CAR SHUT OFF. THEY HAVE YET TO FIX THE STALLING ISSUE EVEN AFTER RECEIVING DIAGNOSTIC CODES. IT HAS SHUT OFF ON MAIN STREETS, SIDE STREETS AND HIGHWAYS. I PURCHASED THE CAR IN 2016 AND THE PROBLEM AND I HAVE HAD THIS PROBLEM EVER SINCE. *TR

I WAS DRIVING THE DURANGO AND THE AIR WENT OFF, BATTERY LIGHT CAME ON, OTHER WARNINGS SENSORS AND BELLS WENT OFF. I WAS ABLE TO GET IT BACK HOME AND REPLACE BATTERY. INSTALLED THE NEW BATTERY AND DROVE AROUND BLOCK. THE ALTERNATOR STARTED SMOKING BAD AND YOU COULD SMELL THE BURNING WIRES. TOWED IT TO THE SHOP, THEY REPLACED THE BATTERY AGAIN AND ALTERNATOR AND STILL HAVE ISSUES. THEY HAVE ELECTRICAL BEING CHECKED OUT. SAY IT MAY HAVE ISSUES WITH THE COMPUTER. WE ARE OVER $1200 SO FAR AND CLIMBING.

LIKE SO MANY OTHERS, WAS DRIVING WHEN BATTERY LIGHT CAME ON WITH AN ELECTRICAL SMELL. CONTINUED DRIVING TO A MIDAS WHEN ALL LIGHTS AND BELLS WERE GOING OFF. EVENTUALLY TRIED TO MAKE A RIGHT TURN AND STEERING WAS GONE AND I WAS LUCKILY ABLE TO COAST INTO MIDAS. THEY DIAGNOSED AS A FAILED ALTERNATOR. MY MECHANIC TOWED THE CAR TO HIS SHOP AND REPLACED ALTERNATOR AND BATTERY BUT THAT WAS NOT THE SOLUTION. IT ENDED UP BEING THE PCM. EXPENSIVE FIX THAT MAY PUSH ME TOWARDS PURCHASING A DIFFERENT VEHICLE INSTEAD.

WITHOUT WARNING MY ALTERNATOR HAS FAILED ON MY DURANGO, I WENT TO START IT UP FOR WORK AND I GOT ABSOLUTELY NOTHING. I LOOKED UP RECALLS, BECAUSE IT FRIED MY BATTERY AS WELL, AND I SEE A RECALL ON SOME MODELS WITH THE 160 AMP ALTERNATOR, BUT NOT MINE BECAUSE IT IS 180 AMP. THIS MATTER NEEDS TO BE FURTHER INVESTIGATED, BECAUSE I HAVE HAD AN ALTERNATOR GO OUT BEFORE ON OTHER VEHICLES, BUT THERE ARE WARNING SIGNS, AND THERE WERE NONE WHICH WOULD LEAD ME TO BELIEVE THERE IS A FAULTY DEVICE OR HOOK UP. TH8S IS COSTING ME ALMOST $1000, WHICH AS A MILITARY SPOUSE WITH 2 CHILDREN AND A DEPLOYED HUSBAND WE DO NOT HAVE FOR SOME ERRONEOUS PART.

ALTERNATOR SHORT, SERIOUS SUDDEN LOSS OF ALL ELECTRICAL AND ENGINE CONTROL. SERIOUS SAFETY ISSUE THAT COULD HAVE POTENTIALLY CAUSED FATAL CRASH.

FAILED ALTERNATOR ALTERNATOR FAILED AND THE CAR STALLED AND WENT DEAD ON A ROAD. COULD NOT RESTART THE CAR AND WAS BLOCKING TRAFFIC. THIS IS VERY UNSAFE CONDITION.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE BATTERY LIGHT SUDDENLY ILLUMINATED AND AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR HAD OVERHEATED AND CAUSING DAMAGE TO THE PCM AND BATTERY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

DRIVING LOCALLY AND ALL OF A SUDDEN A WHIZZING SOUND FROM UNDER HOOD. I PULLED OVER NOISE STOPPED. CONTINUED DRIVING ON 40MPH ROAD AND BATTERY LIGHT CAME ON, RPM INDICATOR ERRATIC. NOT TOO FAR FROM HOME AN ELECTRICAL FIRE SMELL COMING FROM UNDER HOOD. MADE IT HOME SAFELY. CALLED DODGE DEALERSHIP TO CHECK ABOUT RECALL, SPECIFICALLY THE 2015 ALTERNATOR RECALL TO SEE IF SOMEHOW MY VEHICLE WAS MISSED ON THAT RECALL. VIN WAS NOT INCLUDED SO TOOK TO MECHANIC. HE HAS HAD AN EXTREMELY TIME CONSUMING AND COSTLY FEW DAYS TRYING TO REPAIR. SEEMED JUST LIKE THE ALTERNATOR NEEDED REPLACING BUT THEN HE SAID BATTERY WAS DEAD. REPLACED WITH NEW BATTERY AND THAT WAS KILLED. HE CHARGED BATTERIES SEPARATELY AND THEY WERE FINE, SOON AS THEY WERE PUT INTO CAR THEY WERE QUICKLY DRAINED. HE SUSPECTED COMPUTER SYSTEM WAS SHOT. CALLED IN SPECIALIST TO CONFIRM. MEANWHILE I SEE THERE IS...

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE INDICATED THAT THE SEAT BELTS WERE NOT BEING USED EVEN THOUGH ALL THE OCCUPANTS WERE WEARING THEIR SEAT BELTS. IN ADDITION, THE AIR CONDITIONER SUDDENLY FAILED AND BEGAN TO BLOW HOT AIR. THE CONTACT ATTEMPTED TO ROLL THE WINDOWS DOWN, BUT THEY FAILED TO MOVE. THERE WERE ALSO YELLOW WARNING INDICATORS ILLUMINATING, BUT THE CONTACT WAS UNSURE OF WHAT THEY WERE INDICATING. THE CONTACT PULLED THE VEHICLE OVER AND IT SUDDENLY POWERED OFF COMPLETELY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED HOME WHERE A CERTIFIED MECHANIC LOOKED AT THE VEHICLE AND DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, SEVERAL WARNING INDICATORS FLASHED AND A DINGING NOISE WAS HEARD. WHEN THE TRAFFIC LIGHT TURNED GREEN, THE CONTACT PROCEEDED TO DRIVE VERY SLOWLY. THE VEHICLE LOST ACCELERATION AND THE WARNING INDICATORS BEGAN FLASHING AGAIN. THE VEHICLE LOST STEERING ABILITY, AND THE RADIO AND AIR CONDITIONING SEIZED. THE CONTACT CALLED A TOW TRUCK AND THE VEHICLE WAS TOWED TO A GOODYEAR STORE IN HIGHLAND CITY, TEXAS WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE CONTACT STATED THAT THE FAILURE FIRST OCCURRED ON JULY 27, 2017 AND THE VEHICLE WAS TAKEN TO THE HUFFINES DODGE/CHRYSLER DEALER IN PLANO, TEXAS. THE DEALER DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED. THE VEHICLE WAS TOWED TO THE GOODYEAR SHOP IN HIGHLAND TEXAS FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE...

DRIVING DOWN THE HIGHWAY BATTERY LIGHT CAME ON. REPLACED BATTERY. RESUMED TRIP, STARTED SMELLING SOMETHING BURNING. BLUETOOTH TURNED OFF, RADIO SHUT OFF, A/C SHUT OFF (ALL AS I'M TRYING TO GET OFF HIGHWAY), SMOKE BEGINS POURING OUT OF AIR VENTS, EVERYTHING SHUTS OFF. HAD TO GET VEHICLE TOWED. IT IS SITTING, AS I AM TRYING TO FIND OUT IF IT IS INCLUDED IN T36 RECALL.

SUDDENLY THE RED BATTERY LIGHT LIT UP. AS I WAS DRIVING HOME IT STATING GOING DEAD, WINDSHIEL WIPERS CAME ON, WOULD NOT ACELLRATE, DIED ON SIDE OF ROAD. JUMPED OFF, WENT A FEW FEET AND DIED AGAIN, REPLACED BATTERY STARTED DROVE GREAT AFTER A MIN IT STATRED ACTING UP, TOOK TO LOCAL DEALER, ALTERNATOR FRIED, FROM THE REPPORTS I AM HEARING THIS SHOULD BE A RECALL. TOM

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 60 MPH, THE SEAT BELT AND BATTERY WARNING INDICATORS ILLUMINATED. LATER, THE CHECK ENGINE, TRACTION CONTROL, AND ABS WARNING INDICATORS ALSO ILLUMINATED. IN ADDITION, THE AIR CONDITION AND RADIO FAILED TO FUNCTION, AND THE WINDSHIELD WIPERS FUNCTIONED SLOWLY. WHILE EXITING THE HIGHWAY, THE POWER STEERING SEIZED AND MADE IT DIFFICULT TO MANEUVER. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO TURN THE STEERING WHEEL. ALSO, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT PLACED THE GEAR SHIFTER INTO PARK, BUT IT FAILED TO GO INTO NEUTRAL. THE CONTACT CALLED THE POLICE AND TWO OFFICERS ASSISTED IN PUSHING THE VEHICLE OFF THE RAMP INTO A PARKING LOT. THE CONTACT WAITED FOR HOURS THEN HAD THE VEHICLE JUMPSTARTED; HOWEVER, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE PARKING LOT OF SAM'S CLUB (1025...

HUSBAND THOUGHT THE LIGHTS SEEMED DIM WHEN WE WERE COMING HOME TONIGHT THEN THE BATTERY LIGHT WENT ON. ADVANCE AUTO WAS ABLE TO RUN THE DIAGNOSTIC AND SAID MY BATTERY SHOULD HAVE 700 COLD CRANKING AMPS BUT WAS REGISTERING 373 (OR SOMEWHERE CLOSE TO THAT) BUT IT WASN'T SHOWING ANYTHING FOR THE ALTERNATOR AFTER TWO TESTS. HUSBAND AND I HAD NOTICED A FUNNY SMELL IN THE ENGINE AFTER WE HAD GOTTEN HOME. WELL, WHEN I LEFT ADVANCE AUTO, THERE WAS A FUNNY BUZZING SOUND, MY INDICATOR WAS SAYING MY SEATBELT WAS UNBUCKLED WHEN IT WASN'T, MY TRACTION CONTROL, ABS BREAK LIGHT, AIRBAG LIGHT AND I DON'T KNOW WHAT ELSE STARTED COMING ON. THE BUZZING SOUND GOT WORSE SO I PULLED OVER TO A DAYCARE PARKING LOT FROM A WELL TRAVELED ROAD AND JUST AS I DID, THE CAR SHUT OFF AND SEEMED TO LOCK UP. EVERYTHING THAT SHOULD HAVE LIT...

SUDDEN ELECTRICAL FAILURE WHILE DRIVING ON A CITY STREET. ALTERNATOR FAILED AT 62,000 MILES.

CHECK BATTERY LIGHT CAME ON, BATTERY LOST CHARGE, REPLACED BATTERY AND IT LOST CHARGE AGAIN BEFORE ABLE TO TEST ALTERNATOR. ALTERNATOR WAS RED HOT. WILL NEED NEW BATTERY AND ALTERNATOR. WAS A RECALL IN 2014 FOR ALTERNATOR AS WELL (APPEARS THAT RECALL WAS ALREADY DONE ON THIS CAR). CAR DIED AT INTERSECTION WAITING TO TURN.

THE BATTERY LIGHT INDICATOR ILLUMINATED IN THE DRIVER'S INFORMATION PANEL. WITHIN ANOTHER MINUTE THE DRIVERS SEAT BELT WARNING BEGAN CHIMING & FLASHING IN THE DISPLAY ALSO, EVEN THOUGH THE DRIVER'S SEATBELT WAS BUCKLED. AT THIS TIME ALL OF THE INDICATORS IN THE DRIVER'S INFORMATION PANEL BEGAN SPORADICALLY FLASHING. WITHIN THE NEXT FEW MINUTES, THE POWER STEERING STOPPED WORKING & THE CAR SHUT COMPLETELY DOWN. I HAD THE VEHICLE TOWED TO A MECHANICS SHOP. THERE, THEY REPLACED THE BATTERY & ALTERNATOR. UPON REPLACING THE PARTS, THE MECHANIC LISTED "MORE ISSUES EXIST, VEHICLE STILL DOES NOT STAY RUNNING. POSSIBLE ISSUE WITH ECM AND/OR CAC". THE MECHANIC ALSO POINTED OUT TO ME SAFETY RECALL P60/NHTSA WHICH WAS FOR A 2012 DODGE DURANGO (SAME MODEL YEAR AS MINE). WHEN I CONTACTED THE DODGE DEALER ABOUT THIS RECALL, HE INSTRUCTED ME THAT IT WAS ONLY FOR THE 160 AMP ALTERNATOR. MINE CONTAINED THE 180 AMP...

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON SEVERAL OCCASIONS, THE VEHICLE STALLED IMMEDIATELY AFTER STARTING. THE CONTACT STATED THAT THE VEHICLE WOULD START UP AFTER FIVE MINUTES. THE VEHICLE WAS TAKEN ON SEVERAL OCCASIONS TO SEVERAL INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT ALSO STATED THAT ADDY'S HARBOR DODGE INC, LOCATED AT 4849 HIGHWAY 501, MYRTLE BEACH SC, 25979, DIAGNOSED THAT THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE BEING SIMULTANEOUSLY DEPRESSED. THE CONTACT WAS INFORMED BY THE INDEPENDENT MECHANIC THAT THE CX5 MODULE IN THE VEHICLE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE WITH HAVING THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 50 MPH, EVERY INDICATOR ON THE INSTRUMENT PANEL ILLUMINATED, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, THE POWER STEERING FAILED, AND THE VEHICLE STALLED AND LOST ALL POWER. THE VEHICLE WAS TOWED TO CROSSROADS CHRYSLER JEEP DODGE RAM (4510 WHITEHILL BLVD, PRINCE GEORGE, VA 23875) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD NEED TO PAY OUT OF POCKET BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

DRIVING 50MPH WITH MY FAMILY WHEN THE VEHICLE COMPLETELY SHUT DOWN AND I LOST CONTROL OF THE VEHICLE. LUCKILY WE WERE ABLE TO STOP ON THE SIDE OF THE ROAD.

AS VEHICLE WAS BEING PARKED IN DRIVE WAY CHECK ENGINE LIGHT CAME ON. AS DRIVER WALKED PAST VEHICLE ON THE WAY IN HOUSE HE SMELLED SOMETHING SO POPPED HOOD AND NOTICED SMOKE COMING FROM WHAT APPEARS TO BE ALTERNATOR AND NOTICED BURN MARKS. POWER SEEMED TO BE GONE AS REMOTE WOULD NOT WORK TO LOCK DOORS. ROADSIDE ASSISTANCE CAME AND WHEN HE CONNECTED A LITTLE BATTERY PACK TYPE THING TO BATTERY TO TRY AND CHARGE THERE WERE SPARKS. WHEN HE ATTACHED JUMPER CABLES, THEY GOT FRIED TO THE POINT THE HANDLE WAS SEPARATED FROM THE CABLE AND JUST SHORT OF CATCHING FIRE BUT THE OTHER CAR WAS TURNED OFF TO AVOID THE FIRE. TRUCK WAS TOWED TO SHOP. THEY SAID THEY COULD NOT GET CAR TO EVEN JUMP OR START USING BATTERY PACK AND WHEN THEY REPLACED THE BATTERY ALL TOGETHER WHATEVER THE ISSUE IS FRIED THAT BATTERY. AGAIN WAS...

WHILE DRIVING, THE ALTERNATOR FAILED CAUSING A NEAR CRASH WITH MYSELF, MY DAUGHTER, AND TWO GRANDDAUGHTERS IN THE VEHICLE. I NEVER RECEIVED A RECALL NOTICE FOR THIS ISSUE, BUT HAVE NEVER HEARD OF AN FAILED ALTERNATOR ACTUALLY SHUTTING DOWN A CAR WHILE DRIVING! WITH A LITTLE RESEARCH I FOUND THAT THERE IS, IN FACT, A RECALL FOR THIS EXACT ISSUE, ON THIS YEAR VEHICLE, AND YET SOMEHOW MY VIN IS NOT INCLUDED IN THE RECALL?? IT'S A $1700 REPAIR. . BESIDES THE EXPENSE, IT'S A HUGE SAFETY ISSUE. MY ALTERNATOR FAILED, EXACTLY AS WARNED IN THE RECALL -- THE REPAIR SHOULD NOT BE AT MY EXPENSE. THIS IS NOT OK!

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE EXITING THE HIGHWAY, THE VEHICLE LOST POWER AND VARIOUS WARNING INDICATORS FLICKERED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT REPLACED THE BATTERY AND DROVE THE VEHICLE TO THE DEALER. THE MECHANIC DIAGNOSED THAT THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE CONTACT NOTIFIED THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER AND PCM BOX FAILED. AN UNKNOWN WIRE RELATED TO THE PCM BOX BURNED AND THE STARTER AND PCM BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,377.

MY BATTERY LIGHT CAME ON. WITHIN MINUTES ALL THE OTHER LIGHTS ON MY DASHBOARD CAME ON, MY AIR STARTING BLOWING HOT AND THEN IT STARTED TO STALL. LUCKILY I WAS ON A SMALL ROAD AND WAS ABLE TO COAST OFF ONTO THE GRASS. THE CAR WAS DEAD AND SMOKE WAS POURING FROM THE ALTERNATOR. I WENT AND BOUGHT A NEW BATTERY AND ALTERNATOR. WITHIN IN 2 MINUTES OF INSTALLING BOTH, MY CAR DID THE SAME EXACT THING. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. I WAS TOLD IT WAS THE ALTERNATOR. I EXPLAINED THAT I HAD ALREADY REPLACED IT AND THINK IT COULD BE MORE SEVERE. THEY TOLD ME THEY WOULD REPLACE THE ALTERNATOR WITH LABOR I'M LOOKING AT $1200. THAT'S NOT INCLUDING IF THAT DOESN'T FIX THE ISSUE. THEY SAIS IT COULD HAVE FRIED MY (PCM) POWER CONTROL MODULE WHICH COULD COST ME AT LEAST $1000 MORE...

MY DURANGO DIED WHILE DRIVING. I HAD JUST HAD THE BATTERY TESTED AND WAS TOLD IT WAS PROBABLY THE ALTERNATOR. I DID NOT MAKE IT HOME 2 MILES AWAY. IT WAS TOWED TO A FIRESTONE WHO REPLACED THE ALTERNATOR AND BATTERY TO DISCOVER THE PCM WAS RUINED. THEY TOLD ME THAT THERE WAS A RECALL FOR A 2012 DODGE DURANGO BUT IT WAS FOR THE 160 AMP ALTERNATOR AND NOT FOR HTE 180 AMP ALTERNATOR. THEY SAID THE RECALL NUMBER WAS P60 AND EVERYTHING THAT HAPPENED TO MY DURANGO MATCHES THE SIGNS AND SYMPTOMS OF THE RECALL. MY DURANGO WAS LATER TOWED TO THE DEALERSHIP WHO REPLACED THE BATTERY, ALTERNATOR AND PCM.

UPON ARRIVING HOME, A STRONG ODOR OF ELECTRICAL BURNING WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE ELECTRICAL LIGHT CAME ON AND SMOKE WAS VISIBLE COMING FROM THE ENGINE COMPARTMENT. THE CAR WAS PARKED IN THE GARAGE AND WAS IMMEDIATELY TURNED OFF. SIMILAR TO RECALL P60; HOWEVER OUR CAR WAS NOT INCLUDED IN THE RECALL BECAUSE OF A DIFFERENT ALTERNATOR AND SLIGHTLY DIFFERENT ENGINE TYPE.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE DIAGNOSED AND THE MANUFACTURER WOULD POSSIBLY ASSIST WITH THE COST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,044.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY TO FAIL. AS A RESULT, THE TECHNICIAN STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 68,000.

THE VEHICLE DOES NOT START WHEN YOU PRESS THE KEYLESS IGNITION SWITCH. THIS HAPPENED LAST NIGHT IN A PARKING LOT, THIS MORNING IN MY GARAGE, AND TWICE TODAY IN PARKING LOTS. IT ALSO HAS HAPPENED INTERMITTENTLY OVER THE PAST SEVERAL MONTHS, BUT I DIDN'T THINK ANYTHING ABOUT IT UNTIL IT HAPPENED FOUR TIMES IN A ROW. I HAVE HAD TO PRESS THE SWITCH SEVERAL TIMES TO GET THE VEHICLE TO START AND REMOVE THE KEY FOB FROM MY PURSE. THIS WAS NOT THE CASE PREVIOUSLY. THE BATTERY IN THE FOB IS FINE, AS THE REMOTE START, REMOTE LIFT GATE AND REMOTE LOCK/UNLOCK ALL WORK. LAST NIGHT THE VEHICLE DID NOT WANT TO UNLOCK THE DOOR USING THE KEYLESS METHOD AND I HAD TO PRESS THE REMOTE UNLOCK BUTTON ON THE KEY FOB. ALSO THE EASY EXIT SEAT DOES NOT MOVE WHEN YOU TURN OFF THE VEHICLE. THIS FUNCTION HAS NOT...

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE VEHICLE STALLS WHILE DRIVING (VERY INTERMITTENTLY). DOES NOT LOG ANY ENGINE CODES AND MAINLY HAPPENS ON DECELERATION. BUT HAS HAPPENED AT HIGHWAY SPEEDS WHEN EXITING THE FREEWAY AND ALSO AT LOW SPEEDS WHEN COMING TO A STOP SIGN. WHEN THE ENGINE STALLS YOU LOOSE POWER STEERING AND BRAKES BUT ALL OF THE ELECTRONICS KEEP WORKING RADIO, LIGHTS, ETC... I HAVE CALLED CHRYSLER CARE OPENED A CASE, WHICH THEY ASSISTED IN SCHEDULING AN APPOINTMENT FOR THE VEHICLE AT THE LOCAL DODGE DEALER. THE CASE WAS CLOSED BY CHRYSLER SINCE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. WE BOUGHT THIS VEHICLE WITH 50,000 MILES ON IT AND IT NOW HAS 76,000 AND HAS STALLED ON US SEVERAL TIMES I WOULD SAY (12) OVER THE 26,000 MILES WE HAVE POUT ON IT. IF YOU GOOGLE THIS COMPLAINT/PROBLEM WITH THE 2011/2012 DURANGO IT IS WIDELY KNOWN AND A VERY SERIOUS ISSUE TO BE...

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST POWER AND VARIOUS INDICATORS FLICKERED ON THE INSTRUMENT PANEL. THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS PULLED OVER AND LATER TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000.

REPEATED ELECTRICAL FAILURES AT START UP. SEPT 8 2014- ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. RESULT: ONE WEEK IN THE SHOP AND THE STEERING CONTROL MODULE WAS REPLACED. - DEC 23- LEFT TAIL LIGHT BURNT OUT AND WAS REPLACED -JAN 15 2015- SECOND ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. RESULT: ONE WEEK IN THE SHOP AND THE STEERING CONTROL MODULE WAS REPLACED. APRIL 1 2015- THIRD ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION....

I WAS IN LINE TO TURN LEFT UNDER THE UNDERPASS. WHEN I PRESSED THE GAS, THE VEHICLE WOULD NOT MOVE. THE WHEEL LOCKED UP AS I TRIED TO MOVE FORWARD. I HAD TO TURN ON MY EMERGENCY LIGHTS AND SIGNAL OTHER TO GO AROUND ON THE RIGHT BECAUSE NO ONE COULD PASS ME ON THE LEFT. I PUT THE CAR IN PARK AND RESTARTED IT. THERE WAS NO DASHBOARD LIGHT TO INDICATE THAT ANYTHING WAS WRONG. MY SON WAS ABLE TO RECORD AND SHOW THAT THE VEHICLE WAS STILL IN DRIVE AND NOT MOVING. I CONTACTED THE AREA MANAGER TO ASK IF THIS KNOWN, UNSAFE VEHICLE COULD BE BOUGHT BACK AT THE HIGHEST NADA VALUE. HIS RESPONSE WAS, 'I'M NOT OFFERING A REPURCHASE.' HE SHARED THAT HE WOULD GET ANOTHER TECHNICIAN PERSONALLY INVOLVED. WE JUST RECEIVED THE CAR FROM THE SHOP ON WEDNESDAY, JANUARY 25, 2017 AFTER THE ENTIRE TIPM...

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF VEHICLE ALONG WITH A SMOKE ODOR. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROADWAY AND TURN THE IGNITION OFF BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE ALTERNATOR NEED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,600.

2012 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ALTERNATOR SHORTED OUT AND CAUSED THE ENTIRE ELECTRICAL SYSTEM TO FAIL. CONSUMER VIN# NOT LISTED FOR ALTERNATOR RECALL NOTICE INFORMATION. *SMD THE CONSUMER REFERENCED RECALL # 14V630000. HOWEVER, HE WAS INFORMED HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE CONTINUED TO STALL AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

CAR WOULDN'T START FROM BEING PARKED, SMELLED BURNING UNDER HOOD. WAS ABLE TO TAKE A BATTERY JUMP, BUT COULD ONLY GO HALF MILE BEFORE STALLING WITHOUT WARNING. HAD ALTERNATOR TESTED BAD. REPLACED IT TWICE& STILL HAVING PROBLEMS ALL TESTING BAD. HAD NO WARNING EXCEPT BATTERY ICON FLASHED ON BRIEFLY & THEN WENT OFF PRIOR TO INCIDENT. *TR

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY LOST ALL POWER, STALLED, AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR HAD BURNT WIRES, WHICH CAUSED THE SHUT DOWN. THE VEHICLE WAS THEN TOWED TO A DEALER FOR THE REPAIR, BUT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

I SMELLED BURNING WHILE DRIVING ON A CITY STREET. THE CAR JUST DIED. I GOT OUT RAISED HOOD. SMELLED BURNING AT ALTERNATOR. CAR IS COMPLETELY DEAD. CALLED TOW TRUCK.. NEXT DAY. CAR TOWED TO ALL TECH AUTO. DIAGNOSIS- 180AMP ALTERNATOR BAD AND CAUSED EXTENSIVE DAMAGE TO TIPM AND PCM. PAID 760.00 FOR REPLACED ALTERNATOR. TOWED TO DEALERSHIP - TIPM AND PCM SHORTED OUT, 2066.00 TO REPAIR. MY CAR IS CURRENTLY AT THE DEALERSHIP WAITING FOR ME TO EARN THE MONEY TO REPAIR. IM PRAYING THAT I WILL HAVE AN ADDITIONAL 2066.00 IN TWO WEEKS SO I CAN GET REPAIRS COMPLETED. FCA RECALLED 160AMP AND 220AMP. HOW DO THEY SKIP OVER THE 180AMP IN THE DURANGO CREW? YOU WON'T HAVE AS MANY COMPLAINTS BECAUSE THERE WEREN'T AS MANY MANUFACTURED AS THE OTHER MODELS - UNFAIR! SEND SOMEONE TO INVESTIGATE BEFORE REPAIRS ARE MADE. *TR

MY 2012 DODGE DURANGO PURCHASED BRAND NEW HAS BEEN HAVING MAJOR ELECTRICAL ISSUES SINCE THE MOTOR WAS POWER WASHED AT COVERT DODGE DEALERSHIP IN NORTH AUSTIN. THEY HAD AN INEXPERIENCED CAR WASHER CLEAN UP THE OIL THAT WAS ON THE MOTOR FROM A HOSE CHANGE. HE USED A VERY HIGH PRESSURE, PRESSURE WASHER AND IT SHORTED THE ELECTRONICS CAUSING THE VEHICLE TO SHUT DOWN UNEXPECTEDLY WITH NO WARNING. THIS HAS HAPPENED MULTIPLE TIMES WITHIN THE LAST 6 MONTHS. I HAVE HAD THE CAR AT 3 DIFFERENT DODGE DEALERS TRYING TO RESOLVE THE ISSUE. ON 9/22/2016 THE BATTERY LIGHT CAME ON WHILE GOING 75 ON THE HIGHWAY. I SMELLED A STRONG ODOR OF ELECTRICAL BURNING AND ALL THE LIGHTS ON THE DASH BOARD CAME ON, THE BLIND SPOT ALERT SYSTEM WAS STATING IT WAS INOPERABLE, THE AC STOPPED WORKING, THE SEAT BELT LIGHT AND BUZZER STATED TO GO OFF EVEN THOUGH...

ENGINE STALLED AND CAR SHUT OFF. ONCE FROM A STOP WHILE TRYING TO ACCELERATE AND ANOTHER TIME WHILE TRYING TO STOP. IN BOTH INSTANCES AN ACCIDENT WAS NEARLY AVOIDED. MY WIFE ON 9/13 WAS TURNING ACROSS TRAFFIC AND THE CAR DIED AND SHE WAS ALMOST T-BONED. ON 9/14 I ALMOST REAR ENDED A CAR AS I WAS SLOWING TO A STOP AND LOST ALL POWER. WIPERS WILL COME ON RANDOMLY ON DRY, SUNNY DAYS (WHILE PARKED OR IN MOTION). CAR JERKS FORWARD INTERMITTENTLY WHEN STARTING (USING REMOTE START OR WHILE IN THE CAR). OCCASIONALLY THE CAR CONTINUES TO TURN OVER BUT NEVER ACTUALLY STARTS. I HAVE TAKEN THIS TO THE DEALER 7-8 TIMES AND THEY'VE NEVER HEARD OF THESE PROBLEMS. NO ERROR CODES RECORDED. NEVER ABLE TO BE REPRODUCED WHEN AT THE DEALER. CONTACTED ANOTHER DODGE DEALER AND THEY HAVE NEVER HEARD OF THESE ISSUES EITHER. TOOK TO AN INDEPENDENT...

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 55 MPH, THE LOW BATTERY, ABS, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED TWICE. IN ADDITION, A BURNING ODOR EMITTED IN AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND BURNED THE SERPENTINE BELT. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,500.

IN NOVEMBER OF 2014, DODGE ISSUED A RECALL OF THE 160 AMP ALTERNATORS DUE TO EARLY FAILURE AND RISK OF FIRE. SATURDAY, AUGUST 20, 2016, THE ALTERNATOR ON THIS VEHICLE FAILED WITH THE SAME SYMPTOMS: HIGH HEAT, BURNING SMELL, AND THE VEHICLE SUDDENLY STOPPED RUNNING. HOWEVER, THIS VEHICLE HAS A 180 AMP ALTERNATOR. THERE ARE OTHER REPORTS OF THE 180 AMP ALTERNATOR FAILING IN VERY SIMILAR WAYS AS THE 160 AMP. THE RECALL MUST BE EXPANDED TO INCLUDE ALL ALTERNATORS FOR THE DOGDGE DURANGO. A FAILURE AT LESS THAN 60,000 MILES, AND A FAILURE IN A MANNER THAT PRESENTS A RISK OF FIRE IS A MAJOR ISSUE AND NEEDS TO BE ADDRESSED QUICKLY.