NHTSA Complaint #10953928 — 2012 DODGE DURANGO

REPEATED ELECTRICAL FAILURES AT START UP. SEPT 8 2014- ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. RESULT: ONE WEEK IN THE SHOP AND THE STEERING CONTROL MODULE WAS REPLACED. - DEC 23- LEFT TAIL LIGHT BURNT OUT AND WAS REPLACED -JAN 15 2015- SECOND ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. RESULT: ONE WEEK IN THE SHOP AND THE STEERING CONTROL MODULE WAS REPLACED. APRIL 1 2015- THIRD ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. THE DEALER KEPT THE CAR FOR A WEEK AND CLAIMED THERE WAS "NOTHING WRONG" WITH THE CAR. THEN I CALLED CORPORATE AND WAS SENT OVER TO THE RESOLUTION TEAM. THEY ARRANGED FOR ME TO DROP OFF THE CAR FOR TESTING ON APRIL 14. I PICKED UP THE CAR ON MAY 15- THEY CLAIM THERE WERE NO FIXES WERE MADE AND THAT THEY "COULDN'T REPLICATE THE PROBLEM". FEB 3 2017- FOURTH ELECTRICAL FAILURE AT START UP: ENGINE LIGHT ON, STABILIZATION LIGHT ON, TURN SIGNAL NON-OPERATIONAL, UNABLE TO ACCESS THE MILAGE/TEMPERATURE MENU/COMPUTER, WINDSHIELD WIPER ACTIVE EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. THE DEALER SAID IT WAS A BLOWN FUSE BUT THEY DO NOT KNOW WHAT IS CAUSING THIS SHORT TO HAPPEN REPEATEDLY.