2012 DODGE DURANGO Air Bags Problems

SRS System light came on. Air bags will not work when this light is on. Safety hazard.

My fairly new teen driver drove the car to the gym and the headrest basically “exploded” onto the back of his head with a swift blow. He had a very bad headache and was really freaked out. There were no lights, no notice, no impact. Just out of the blue drivers side. Called local dealership to see what it could be and apparently the pin can break or the plastic holding the pin and the airbag restraint type system in the headrest will just explode open as if in an accident. He said no recalls and out of warranty. How can this NOT be a serious safety issue??? My inexperienced teen driver could have been so stunned he caused an accident! Anyways they said it would be roughly $1100 to replace entire headrest because there is no option to repair it once deployed. Can we still drive it? If we...

Headrest exploded while I was driving. Hit me in the head. Gave me a concussion. Dealership says there is no recall. I have to pay out of pocket. This is a safety feature. I am not paying for the repairs.

The headrest deployed under normal driving conditions. A quick google search shows I'm not the only one with this issue. Some have described this issue as the headrest "exploding" since it disengages in a very quick and forceful manner. Some Dodge Durango Models from 2011 - 2018 fall under recall "(X88) Active Head Restraint" but for some reason I'm being told my 2012 Dodge Durango does not fall under this same recall.

Hard, front collision with deer, spun several times before rolling over a couple times down a small hill. Side air bags deployed but front did not deploy resulting in severer and additional driver injuries including but not limited to chest contusions, spleen hematoma and concussion. He was hospitalized and has a long road ahead. Car was totaled and towed. Insurance company has it now. They and responders are aware front air bags did not deploy. Consumer stated husband had severe injuries.

A FIRE STARTED IN THE BATTERY COMPARTMENT UNDER THE PASSENGER SEAT. WHILE THE CAR WAS PARKED IN THE GARGE AND TURNED OFF. NO ONE WAS IN THE VEHICLE. ABOUT 45 MINUTES AFTER THE FIRE WAS EXTINGUISHED, THE PASSENGER SEAT AIRBAG DEPLOYED.

ON NOV 28 2020 I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN MY 2012 DODGE DURANGO. I WAS TRAVELING ABOUT 45 MPH ON A DRY 2 WAY ROAD, WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF ME AND I WAS UNABLE TO AVOID A COLLISION. THE ACCIDENT WAS BAD ENOUGH TO FLIP THE OTHER VEHICLE AND CAUSE THEIR AIRBAGS TO DEPLOY BUT THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. THIS CAUSED ME AND MY PASSENGER TO HAVE NO PROTECTION, OTHER THAN THE SAFETY RESTRAINTS. BOTH HAVE SUFFERED HEAD, NECK AND BACK INJURIES. IN THIS ACCIDENT DUE TO THE AMOUNT OF FRONT END DAMAGE, THE AIRBAGS SHOULD HAVE DEPLOYED. NOT SURE IF THERE WAS A FAULTY SENSOR OR IF MY VEHICLE SHOULD HAVE BEEN APART OF THE AIR BAG RECALL LIST, LIKE MY 2 OTHERS. BUT LIVES WERE AT STAKE AND COULD HAVE BEEN LOST. *TR

WAS SITTING IN CAR PARKED AN AIRBAG LIGHT CONTINUOUSLY GOES ON AND OFF WHILE DINGING. *TR

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE HER DAUGHTER WAS DRIVING AT 45 MPH, THE VEHICLE IN FRONT MADE A SUDDEN STOP, AS A RESULT THE DAUGHTER WAS UNABLE TO BRAKE IN TIME TO AFFORD A REAR END COLLISION. THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. CAUSING THE DRIVER TO RECEIVE CHEST CONTUSION WHILE THE CONTACT THE FRONT SEAT PASSENGER SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE VEHICLE SUSTAINED EXTREME FRONT END DAMAGE. THE CONTACT'S INSURANCE COMPANY TOWED THE VEHICLE TO A LOCAL AUTO BODY REPAIR FACILITY AND DEEMED IT A TOTAL LOSS HOWEVER, THE CONTACT WAS HAVING THE VEHICLE TOWED TO HER RESIDENCE. THE MANUFACTURER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 155,000. *LN

I WAS DRIVING MY DURANGO AND MY DRIVER SIDE SEAT BELT KEPT BEEPING THEN THE AIR BAG LIGHT CAME ON THEN MY CHECK ENGINE LIGHT CAME ON AND NOW I'M HEARING A THUMP UNDER THE CAR ALL OF THIS HAPPENED WHILE MY FAMILY WAS IN THE CAR ON THE HIGHWAY I ALSO TRIED DRIVING UP TO 70 MPH AND THE STEERING WHEEL HAD THIS HEAVY SHAKE I WAS TERRIFIED CAN YOU HELP ME FIX MY 2012 DODGE DURANGO .

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE WARNING INDICATOR WAS RESET, BUT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF SCHMITT CHEVROLET NORTH (1001 N BROAD ST, FAIRBORN, OH 45324, (937) 343-5402) WHERE THE CONTACT WAS INFORMED THAT IT WAS A SAFETY ISSUE AND TO TAKE THE VEHICLE TO A DODGE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LEBANON CHRYSLER JEEP DODGE & RAM OF OHIO (518 W MAIN ST, LEBANON, OH 45036, (513) 932-2717) WAS CONTACTED AND THE CONTACT WAS WAITING FOR A CALL BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 129,000.

SECOND ISSUE WITH AIR BAG. GOT 2012 DURANGO IN JAN 2013 - IN 2014 HAD TO PAY $635 TO FIX ANGLE SENSOR IN STEERING COLUMN AS IT WAS FAULTY. IT WAS NOT COVERED NOR RECALL. NOW DECEMBER 2018 NEED TO REPLACE AIR BAG AND WIRING. NO RECALL. HOW ARE THESE ITEM NOT SAFETY ISSUES AND RECALLED. EXTREMELY UPSET WITH CUSTOMER SERVICE AT CORPORATE. THIS PARTICULAR TRUCK HAS HAD NOTHING BUT TROUBLES SINCE I PURCHASED IT BRAND NEW.... WE PURCHASE NEW ONLY TO AVOID ISSUES BUT HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE!

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE DEALER (CROWN DODGE CHRYSLER JEEP RAM FIAT, 2707 SHORTCUT RD, PASCAGOULA, MS 39567, (228) 769-1660) DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

SUNDAY, JUNE 3, 2018, MY AIRBAG WARNING LIGHT CAME ON WITH THE INTERMITTENT AND ANNOYING 'DING' TO SIGNAL AN ISSUE. THE VEHICLE WAS WORKING FINE WHEN I PARKED IT THE NIGHT BEFORE WITH NO WARNING LIGHTS ON. LIGHT WILL PERIODICALLY GO OUT BRIEFLY AND THEN COME BACK ON WITH THE 'DING.' I WAS DRIVING THE CAR THE FIRST TIME I NOTICED IT. THIS IS THE SECOND TIME I HAVE HAD AN ISSUE WITH THIS LIGHT COMING ON. PREVIOUSLY, IT WAS 'TAKEN CARE OF' WHEN I TOOK MY VEHICLE IN FOR RECALL WORK.

2012 DURANGO SUPPLEMENTAL RESTRAINT SYSTEM (AIRBAGS) LIGHT STUCK ON. APPEARS TO BE A COMMON PROBLEM AS THERE ARE OTHER COMPLAINTS. WHAT WE WOULD LIKE TO KNOW IS, WHILE DODGE SAYS TO HAVE THE VEHICLE SERVICED IMMEDIATELY UPON THE LIGHT COMING ON, WHAT HAPPENS IF IMMEDIATE SERVICING IS NOT POSSIBLE? ARE THE BAGS GOING TO DEPLOY AT ANY TIME? WILL THEY NOT DEPLOY WHEN THEY SHOULD? AS THERE ARE A NUMBER OF DIFFERENT AIRBAGS IN THE VEHICLE, IS ONE BAG MORE AFFECTED THAN ANOTHER? HELP NHTSA! AIRBAG SYSTEMS SHOULD NOT BE ALLOWED TO FAIL IN ANY WAY. MANUFACTURERS SHOULD BE HELD ACCOUNTABLE! THE OTHER COMPLAINTS LISTED ON THIS SITE SOUND HORRIFYING. THERE SHOULD BE A RECALL FOR THIS PROBLEM!

TL* THE CONTACT OWNED A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH DURING INCLEMENT WEATHER, THE VEHICLE SLID ON ICE, INTO AN EMBANKMENT, WENT AIRBORNE, AND CRASHED INTO A TREE. THE BRAKES WERE APPLIED WITH FORCE, BUT FAILED TO STOP THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A FRACTURED BACK IN TWO PLACES AND A RUPTURED LEFT BREAST IMPLANT, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A FACILITY AND A YARD, BUT WAS NOT INVESTIGATED BY THE INSURANCE COMPANY OR A DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM), 17V435000 (ELECTRICAL SYSTEM), AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE REPAIRS HAD NOT BEEN COMPLETED. THE MANUFACTURER WAS CONTACTED AFTER THE CRASH TO INQUIRE ABOUT THE AIR BAGS NOT DEPLOYING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT YET ISSUED...

AT LESS THAN 73,000 MILES ON VEHICLE AND JUST SIX YEARS OLD THE AIR BAG LIGHT WILL GO OFF AND ON. THE LIGHT WILL BLINK ON AND OFF AT ALL TIMES THEN WILL GO OFF FOR WEEKS THEN COME BACK ON AND STAY ON. THIS IS A SAFETY ISSUE THAT MUST GET FIXED BY MANUFACTURER.

DRIVING DOWN THE HIGHWAY BATTERY LIGHT CAME ON. REPLACED BATTERY. RESUMED TRIP, STARTED SMELLING SOMETHING BURNING. BLUETOOTH TURNED OFF, RADIO SHUT OFF, A/C SHUT OFF (ALL AS I'M TRYING TO GET OFF HIGHWAY), SMOKE BEGINS POURING OUT OF AIR VENTS, EVERYTHING SHUTS OFF. HAD TO GET VEHICLE TOWED. IT IS SITTING, AS I AM TRYING TO FIND OUT IF IT IS INCLUDED IN T36 RECALL.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE DIAGNOSED AND THE MANUFACTURER WOULD POSSIBLY ASSIST WITH THE COST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,044.

THE AIRBAG LIGHT CAME ON FOR APPROXIMATELY 3 WEEKS ALONG WITH AUDIBLE ALARM FOR THE AIRBAG LIGHT THEN IT WENT OFF.

MY 2012 DODGE DURANGO HAS FAULTY WIRING THAT IS CAUSING MY AIR BAGS TO NOT WORK. IF THE FAULTY WIRING IS NOT REPLACED THEN THE AIRBAGS CAN EXPLODE AT ANY TIME WHILE DRIVING, I HAVE A 100 MILE WARRANTY AND DODGE IS SAYING THAT THEY WILL NOT COVER THE FAULTY WIRING THAT THEY INSTALLED. IT WILL COST $1300 TO HAVE THE DEFECT FIXED.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE FRONT AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE TAIL AND HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING AND THE RADIO SCREEN FAILED TO ILLUMINATE. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WITHOUT WARNING, THE DRIVER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR MONTHS TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO TREES AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V1540000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 25,000.

CAR BATTERY IS DEAD, BATTERY IS FINE, POSSIBLE FAULTY TIPM.L *TR

ON OCT 7, 2014, MY BROTHER WAS COMING HOME FROM WORK. IT WAS RAINING THAT EVENING AND A DEER JUMPED OUT INFRONT OF HIM. NATURAL REACTION, HE SWERVED TO MISS THE DEER. THE VEHICLE SLID ON THE WET ROADS WHEN HE SWERVED, CAUSING HIM TO GO HEAD ON INTO A STONE "MOUNTAINSIDE" WALL. HE WAS DOING APPROXIMATELY 60MPH UPON IMPACT. NOT ONE OF THE 9 AIRBAGS DEPLOYED. THE ACCIDENT WAS SO BAD, IT CAUSED THE FLOORBOARD WHERE THE GAS AND BRAKE ARE TO "BUCKLE", THE AXLE WAS COMPLETELY RIPPED OUT, AND THE DRIVERS WHEEL WAS COMPLETELY RIPPED OFF, YET NOT ONE OF THE 9 AIRBAGS DEPLOYED. MY BROTHER ENDED UP WITH CUTS ON HIS HEAD AND FACE, HE HAD A SEVERE CONCUSSION AND THERE IS A "LUMP" ON THE BACK OF HIS NECK THAT THE HOSPITAL ISN'T SURE IF IT IS A BONE THAT IS "OUT OF PLACE" OR JUST...

THE AIRBAG LIGHT FOR THE FRONT DRIVERS AND PASSENGER AIRBAGS WAS INTERMITTENTLY TURNING ON AND OFF. WE TOOK THE VEHICLE TO A DODGE DEALERSHIP FOR SERVICE ON AUGUST 20, YET THE LIGHT WASN'T ON AT THE TIME AND WE WERE TOLD THEY WOULD NOT BE ABLE TO DIAGNOSE THE PROBLEM UNLESS THE LIGHT WAS ON. THE AIRBAG LIGHT HAS BEEN ON CONSISTENTLY OVER THE PAST MONTH, TOOK IT INTO THE SAME DODGE DEALERSHIP SERVICE DEPARTMENT, THEY SAID "CONFIRMED AIR BAG LIGHT ON FOR B1C29 LEFT SIDE SEAT THORAX SQUIB CIRCUIT OPEN. PERFORMED WIRE REPAIRS TO LEFT AIR BAG WIRE JUMPER HARNESS BETWEEN R5 AND R7." WE WERE BILLED $299.50 FOR REPAIRS. THE VEHICLE IS A 2012 MODEL AND WE FEEL THIS SHOULDN'T HAVE BEEN AN ISSUE WITH THE VEHICLE BEING 2 YEARS OLD. *TR

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIRBAGS DID NOT DEPLOY. THERE WAS 1 INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.