2012 DODGE DURANGO Electrical System Problems

337 NHTSA complaints on file

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Electrical System Issues in the 2012 DODGE DURANGO

337 electrical system complaints have been filed with NHTSA for the 2012 DODGE DURANGO. Of these, 3 involved a crash, 28 involved a fire, and 4 resulted in injury.

337
Complaints
3
Crashes
28
Fires
4
Injuries
0
Deaths

All Electrical System Complaints

#11694892 |
Alternator went out and fried the pcm. I know certain vehicles were on the recall for this and mine was not one of them but odd that it happened anyways.
#11667452 | Fire
The contact owned a 2012 Dodge Durango. The contact stated that while the vehicle was parked, the contact opened the door and noticed that the interior of the vehicle was completely burned. The vehicle was unoccupied. The contact stated the exterior of the vehicle had no signs of fire. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. In addition, the contact stated that prior to the failure, there was an unknown warning light illuminated. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 15V879000 (Electrical System, Interior Lighting), which had a similar failure description; however the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 186,488.
#11646806 |
Has major issues …
#11626299 |
Electric problem
#11608818 | Fire
While driving our 2012 Dodge Durango in town, we noticed the battery warning light come on and a hot smell coming from the vehicle. We were not far from home so we limped it back home to the garage to see what was going on. When we lifted the hood, there was a very overwhelming burning smell, our alternator was literally glowing red hot, and there was smoke pouring out from around it. We quickly put out the fire and disconnected the battery. Afterwards, we had it towed to a repair shop where it was confirmed the alternator failed as well as fried our PCM in the process. We paid for the install of a new alternator and PCM, however, the radio remained failed. Upon researching this scenario, we found there was a recall for this exact issue for the exact span of years and engine type, however, our VIN...
#11577651 |
The contact owns a 2012 Dodge Durango. The contact stated while driving at various speeds, the vehicle would intermittently stall upon depression of the accelerator pedal without warning. The vehicle was taken to a local dealer where it remained in their possession for four days; the contact was later informed that the defect was related to the battery. Upon investigation, the contact discovered NHTSA Campaign Number: 19V813000 (Electrical System) which was linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
#11544238 |
While picking my son up from religion my vehicle suddenly stalled without warning. Thankfully I was pulling into the church parking lot and was in no real danger. I tried to jump start the vehicle with no success, but did notice the insulation on the jumper cables had started to melt. Towed to mechanic and was told the alternator had failed, in turn fried the battery. He replaced both, but then discovered the PCM was fried as well. Took it to the dealer here and was told faulty alternator again, which was replaced again, only to be told the PCM was fried. Now I'm into this for $3000 and I have no faith in the vehicle, the manufacturer, or the dealerships.
#11537620 |
I bought this vehicle second hand and was not warned of any recalls. I started having problems in April of 2023. Windshield wipers would turn on by themself, car would randomly shut off. I brought to several shops and nobody could figure out why it was reading “high voltage”. The car then started having occasional problems shifting. I eventually got on MOPAR website to be made aware there were 3 recalls and alternator was one of them. I called musson patout dodge in new Iberia, LA and made an appointment to fix my car. On the morning of our appointment the car died in the road on the way to dodge and wouldn’t restart without a jump. I brought it in and over the son of 3 days the fixed all the recalls. On my way to pick it up they called and made me aware it would need a...
#11518792 |
I Came into dealership for scheduled service appointment on Apr 5, 2023 10:30:00 AM at EDWARDS CDJR OF OMAHA to get recall fixed on fuel pump relay and an oil change after receiving my 2012 Dodge Durango Citadel back my lights randomly starting blanking and my vehicle stalled and it wouldn’t start or turn over. So I spoke to service rep [XXX] at EDWARDS CDJR OF OMAHA 17950 Burt St and had the car towed back to the dealership that fixed on it EDWARDS CDJR OF OMAHA. I was originally told they didn’t have a loaner to lend to me so I can continue being a caregiver to my mother and transport her and my 7 children around until 04/21/2023 and that someone would call me that day to pickup a loaner vehicle. I called on 04/21/2023 about the loaner and they said someone would call me by midday to...
#11516383 |
I’ll be driving down the road and my car just shuts off. Steering becomes tight, no engine lights come on radio is still playing no warning except driving down the road and all of a sudden you can’t steer. It’s very dangerous especially when it happens while you are driving around the curve with children in the car. My mechanic can’t tell me why this happens. No explanation. This has happen several times
#11498781 |
This family car had recall back in august fuel module for powertrain check engine light got it fix and few days later check engine turn on and has turned off since car slows down on freeway wont pick up speed and stall on me twice already with kids in car was going 65 and all sudden slow down wiuldnt pick up acceleration and turn off has run good since still having issues dealership says noting wrong with it
#11493784 |
The contact owns a 2012 Dodge Durango. The contact stated while driving approximately 30 MPH, the battery warning light had illuminated, and the contact notices a burning plastic odor. The contact pulled over and opened the hood and saw black smoke coming from the alternator. The contact stated that he disconnected the negative battery cable; however, he stated that positive connector was extremely hot to the touch. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the battery, alternator, and the Engine Control Module (ECM) needed be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V435000 (Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 118,000.
#11492530 |
While driving, the ignition switch may fail and think that the key has been removed. This results in a total loss of power and the engine cutting off. The result is very limited steering and braking capability. This has happen to me more than 20 times in the pass 2 months. This problem still continues to happen even after changing the recent fuel pump recall on August 12, 2022. No check engine light on dash as well. This is my family vehicle and I do carry my children in this vehicle. We have been put in so many unsafe situations. This can cause an accident. This is a safety issue and should be recalled.
#11487092 |
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA Campaign Number 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while starting the vehicle, the vehicle would start and then immediately stall. The contact stated that multiple attempts were needed to restart the vehicle. The contact was informed that the failure was related to the recall. The failure mileage was 150,000. Parts distribution disconnect.
#11481931 |
My 2012 dodge durango sxt, rear turn signal stop flashing, front turn signal works, but not the rear .no turn signal or brakes lights
#11479337 |
I just got a 2012 dodge durango 08/13/2022 I looked up the recalls on it and just trying to get it ixed if possible
#11478197 |
The contact owns a 2012 Dodge Durango. The contact stated that after stopping the vehicle, the vehicle lost motive power and stalled. The failure occurred approximately 60-seconds after stopping the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure but no assistance was offered. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 19V813000 (Electrical System) however, the vehicle experienced the failure listed in the recall. The failure mileage was 136,496.
#11462341 |
My 2012 Dodge Durango has been experiencing reaccering issues associated with the tipm and fuel pump relay. The truck will stall, hard crank or simply not crank at all; leaving me stranded sometimes. This electrical issue also affects the fog lights, front lights, brake lights and turn signals; causing them to not work; putting me in danger of a collision on the highway or city street. This tipm and fuel pump relay have been under several recalls over the past 8 years and Dodge actually lost a class action lawsuit in 2015 in reference to this issue. They were ordered to replace these parts free of charge; labeling the parts defective. See link to tipm/relay article here (https://www.classlawgroup.com/chrysler-totally-integrated-power-module-tipm-lawsuit/ and here https://topclassactions.com/lawsuit-settlements/closed-settlements/dodge-jeep-faulty-fuel-pump-class-action-settlement/ ) They’ve replaced both of these parts twice for me over the past 6 years. Now I am experiencing issues where the car won’t start for 20 minutes after...
#11459081 |
Potential odometer rollback indicated per carfax, engine failure. Ohio department of public safety, bureau of motor vehicles did conduct a Ohio out of state vehicle inspection on 03/14/2022 @ BMV INVESTIGATIONS D-2@ 1583 Alum Creek Drive and inspector [XXX] has verified rollback. whereas she maybe reached at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
#11449687 |
Unknown
#11449513 |
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called two local dealers and was informed that she would receive a call back whenever an appointment was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11447031 |
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact was informed about the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
#11444246 |
There is something definitely wrong with my car. I have just now seen a recall but it occurred before the car was sold to me and it had electric issues with break fail, electrical accessories were still on as the dash notified while the car was off. It has had the seats move the steering would lock, it doesn’t provide many of the features for safety. The GPS is always wrong. I took it to the dealer several times and was told that the factory resets were fine. I don’t think that is the case. Under the hood there seemed to be additional after factory tampering with additional wires that had been added into the car.
#11439737 |
I had just picked my car up from getting brakes and an inspection (obviously passed). I was driving home and there was smoke from under the hood with an electrical fire smell. My dash went crazy then I completly lost power. I had no stearing or brakes- couldn't even put on my hazards or roll down the window down to tell cars behind me to pass me. I immediatly called the garage that had just done the work to get it towed. They called today and told me that the alternator blew up and fried the battery and possible the computer (tip module??) I looked up recalls and noticed that there has been problems with this happening but my VIN didn't come up for this. I just wanted to check into the recall before I spent thousands of dollars.
#11437544 |
I purchased my 2012 Dodge Durango two years ago and it has been one of the most stressful issues I have ever hadz. Two days after purchasing it all the lights lit up my dash board the head lights wouldn’t go on the heater or air wouldn’t work and my windows in front would not roll down. This usually happens when I start it in the morning but it also will happen when I’m driving I almost got into a accident on the HWY at 530 in the morning coming to work when my head light just shut off. It has been back to the deal shop I bought it 3 dodge dealer ships and my personal mechanic and they can not find out what the issue is. Over the past two years it has been in the shop bout 10-15 times It has been parked more than I have...
#11434063 |
The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA Campaign Number: 19V813000 (Electrical System) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact veered to the side of the road. The dealer was notified of the failure and informed the contact that they were overbooked and could complete the recall repair in two months. The contact stated that the failure had been recurring while driving. The contact also stated that the vehicle would no longer start. The contact stated that he contacted a second dealer Bloomington Chrysler Jeep Dodge Ram (8000 Penn Ave S, Bloomington, MN 55431) who informed the contact that the parts for the recall repair were not yet available. The contact stated that the...
#11433972 |
The contact owns a 2012 Dodge Durango. The contact stated the vehicle would fail to start. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated while driving 55 MPH, the vehicle inadvertently stalled. The contact stated that as he attempted to turn the steering wheel, the steering wheel was firm. There were no warning lights illuminated. The contact stated he forcefully steered the steering wheel and veered to the side of the road. The contact stated he was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and the fuel relay switch was bypassed as temporary remedy for the recall as per the manufacturer's...
#11433901 |
Had the recall for shutting down repair again and still having the same problem. I've spent over $2000 In diagnosed fees with dealership and private shops and still having the same problem. Yes the fuel pump relay was replaced 2 times. Still having the same problem it will start back up but locks the steering wheel to where you can't turn it. Which almost was in a accident but was able to stop before. It's happens every month but was told not to bring it back to the dealership as they cant find the problem as all recalls were repaired.
#11428892 |
The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA Campaign number: 19V813000 (Electrical System). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
#11427349 |
My power locks and windshield wiper fluid pump stopped working. I took the vehicle to the nearest dealership over an hour away. After many days and an expensive car rental, the TIPM needed replacing. After researching this issue, it is DIRECTLY correlated to a dangerous issue that resulted in a lawsuit in 2015. Additionally, the recall associated with the TIPM is not fixable at this point because Dodge doesn't have parts. So, the TIPM I was given in this repair is dangerous. This was a $1067 repair for a vehicle that has 80k miles.
#11422978 |
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure listed in the recall on several occasions. The failure mileage was unknown. Parts distribution disconnect.
#11422574 |
The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact experienced a failure while driving the vehicle at an undisclosed speed. The failure mileage was 130,800. Parts distribution disconnect.
#11420558 |
The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA Campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
#11420332 |
The contact's spouse owns a 2012 Dodge Durango. The contact stated that while driving at various speeds, the stalled with the check engine warning light flashing on the instrument panel. The contact stated that the vehicle would eventually restart after multiple attempts. The contact had taken the vehicle to the dealer where he was informed that the vehicle was included in NHTSA Campaign Number: 19V813000 (Electrical System) however, the part for the recall repair was not yet available. The dealer installed a temporary fuel pump relay inside and stated that he would be notified once the permanent fix was available. Eight months later, the contact stated that the temporary fuel pump failed while his spouse was driving at 40 MPH. Due to the failure, the contact had the vehicle towed to the dealer where it remained in their possession. The manufacturer was notified of the failure and offered no assistance....
#11416459 |
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND HAD THE RECALL REPAIR PERFORMED AT EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E. DRIVERS WAY, GILBERT, AZ 85297). THE VEHICLE WAS REPAIRED HOWEVER, UPON RETRIEVING THE VEHICLE, THE VEHICLE STALLED WITH AN ABNORMAL GASOLINE ODOR. THE VEHICLE WAS TAKEN BACK TO EARNHARDT CHRYSLER DODGE JEEP RAM (1521 E DRIVERS WAY, GILBERT, AZ 85297) WHERE IT WAS DIAGNOSED WITH THE FUEL PUMP NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.
#11415956 |
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. LUTHER BROOKDALE CHRYSLER JEEP DODGE RAM (8188 BROOKLYN BLVD, BROOKLYN PARK, MN 55445, (612) 326-3931) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#11406773 | Fire
A FIRE STARTED IN THE BATTERY COMPARTMENT UNDER THE PASSENGER SEAT. WHILE THE CAR WAS PARKED IN THE GARGE AND TURNED OFF. NO ONE WAS IN THE VEHICLE. ABOUT 45 MINUTES AFTER THE FIRE WAS EXTINGUISHED, THE PASSENGER SEAT AIRBAG DEPLOYED.
#11405928 |
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. AFTER THE VEHICLE WAS RESTARTED, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SPORT CHRYSLER JEEP DODGE LOCATED AT 200 E. CHESTNUT ST, FORT BRAGG, CA 95437, WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS FAULTY. THE FUEL PUMP RELAY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,300.
#11405826 |
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLETON'S MID RIVERS CHRYSLER DODGE JEEP RAM (44951 VETERANS MEMORIAL PKWY, SAINT PETERS, MO 63376, (636) 242-1471) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#11403841 |
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO DAN WELLE CHEVROLET BUICK CHRYSLER DODGE JEEP RAM (1505 MAIN ST S, SAUK CENTRE, MN 56378) FOR THE RECALL REPAIR HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE CONTACT INFORMED THE DEALER OF THE FAILURE AND THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
#11402782 |
SATELLITE RADIO/CD PLAYER SOUNDS GOES IN AND OUT, REGULAR FM/AM DOES NOT WORK AND THIS IS THE SECOND TIME GETTING IT FIXED
#11402496 |
MY WIFE WAS DRIVING HER 2012 DURANGO AND THE BATTERY LIGHT CAME ON AND BLIND SPOT WARNING WAS GOING OFF. THE ENGINE STARTED MAKING A LOUD NOISE. SHE WAS 2 MILES FROM HOME, SO I TOLD HER TO DRIVE HOME AND TAKE MY TRUCK. WHEN I GOT HOME I INVESTIGATED THE ISSUE. WITHIN 1 MINUTE OF ME IDLING THE ENGINE TO LISTEN FOR WHERE NOISE THE ALTERNATOR STARTED SMOKING AND INTERNAL WERE GLOWING RED.
#11399130 |
WHILE MY WIFE WAS DRIVING THE DURANGO THE BATTERY LIGHT CAME ON. SOON AFTER THE BATTERY LIGHT CAME ON EVERYTHING SHUT OFF. WEREN'T ABLE TO START IT OR DO ANYTHING. CHECKED TO SEE IF MY VEHICLE WAS ONE WITH AN ALTERNATOR RECALL AND IT ISN'T. REPLACED THE ALTERNATOR TWICE A NEW BATTERY AND STILL CAN'T DRIVE THE VEHICLE BECAUSE THE PUT THE VOLTAGE REGULATOR IN THE PCM AND I GUESS WHEN IT ALL SHUT DOWN ON MY WIFE IT MESSED THAT UP. SHE WAS IN MOTION WHILE THE LIGHT CAME ON AND WAS DRIVING ON A CITY STREET BUT LUCKILY SHE WASN'T FAR FROM HOME.
#11398713 |
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FREELAND CHRYSLER DODGE JEEP RAM (5800 CROSSINGS BLVD, ANTIOCH, TN 37013) HOWEVER, THE VEHICLE WAS NOT REPAIRED BECAUSE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT DEALERS WERE RECEIVING A LIMITED AMOUNT OF PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#11398526 |
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE START TO LOSE POWER CAUSING SEVERAL ELECTRICAL ISSUES. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE CHECK ENGINE LIGHT AND BATTERY LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO EAST HILLS CHRYSLER JEEP DODGE RAM SRT (2300 NORTHERN BLVD, GREENVALE, NY 11548) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR AND BATTERY WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC. THE FAILURE MILEAGE WAS APPROXIMATELY 165,400.
#11395884 | Fire
I HAD JUST MADE IT THROUGH AN INTERSECTION AND WAS A FEW MILES FROM HOME. SOMETHING SMELLED A LITTLE "HOT" EVEN THOUGH I DIDN'T HAVE THE RADIO, HEAT OR ANY EXTRA CONTROLS. SUDDENLY, ALL OF THE LIGHTS ON THE DASH BEGAN FLASHING AT ME AND I BEGAN LOSING POWER OF THE VEHICLE. I COULDN'T EVEN PUT MY WINDOWS UP. I PULLED TO THE SIDE AS FAST AS I COULD BEFORE LOSING ALL POWER, INCLUDING MY BLINKERS TO WARN OTHER CARS. I HAD TO CALL AAA FOR A TOW AND THEY HAD TO USE A BYPASS TO GET THE CAR IN NEUTRAL TO EVEN TOW IT. THEY ATTEMPTED TO CHARGE THE CAR AND THE CHARGING PACK GOT EXTREMELY HOT AS IF IT WAS GOING TO CATCH FIRE TO THE POINT HE HAD TO DISCONNECT IT. MEANWHILE, A LOCAL FIRE DEPARTMENT CREW WAS RETURNING TO THEIR STATION WITH AN AMBULANCE AND STOPPED...
#11394288 |
THIS VEHICLE HAS HAD INTERMITTEN NO START AND STALL CONDITIONS WHILE DRIVING SINCE DECEMBER 2019. IT SEEMS TO QUIT WHEN SLOWING DOWN FOR A TURN, THIS HAS LEFT MY WIFE WITH A DEAD VEHICLE IN ONCOMING TRAFFIC. THIS HAS BEEN RECALLED 2 PREVIOUS TIMES AND REPAIRED BUT THE REPAIRS HAVE NOT HELPED. DECEMBER OF 2020 DODGE FINALLY CAM UP WITH A FIX FOR THE LATEST V62 RECALL AND WE HAD THE VEHICLE FIXED. 2 WEEKS LATER IT STARTED HAPPENING AGAIN. I WOULD THINK 3 RECALLS AND REPAIRS FOR THE SAME PROBLEM WOULD BE ENOUGH TO REMEDY THE SITUATION. THIS 3RD FIX TOOK 12 MONTHS!! I WANTY DODGE TO DO SOMETHING ABOUT THIS VEHICLE OR BUY IT BACK SO NOBODY ELSE GETS KILLED WHILE DRIVING IT. THIS VEHICLE HAD A NO SELL ORDER ON IT SO I AM STUCK WITH IT.
#11374895 |
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER,T HE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. SALISBURY'S CHRYSLER DODGE JEEP RAM (13939 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 926-8800) WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
#11374921 |
THE VEHICLE HAS HAD AN OPEN RECALL FOR OVER A YEAR ABOUT THE FUEL PUMP RELAY. MY VEHICLE HAS STOPPED RUNNING A FEW TIMES WHILE BEING DRIVEN ON THE FREEWAY. AT FIRST, IT WAS ABLE TO RESTART AFTER A FEW MINUTES. THEN, THE VEHICLE DID NOT START AT ALL. DODGE SAYS THEY STILL DO NOT HAVE THE PROPER RECALL REPAIR PART MADE YET AND WOULD STILL REPLACE IT WITH THE CURRENT PART THAT HAS BEEN RECALLED. I DID NEED TO HAVE THAT DONE TO BE ABLE TO DRIVE. AFTER 2 MONTHS OF DRIVING AN 80 MILE DAILY ROUND TRIP TO WORK AND HOME, IT HAS STOPPED RUNNING AGAIN. I HAVE CALLED DODGE AND TRIED TO GET THE VEHICLE TOWED AND FIXED PROPERLY BUT THEY ACT LIKE IT IS NOT THEIR COMPLETE CONCERN. THEY ARE CURRENTLY NOT PROVIDING TOWING OR A RENTAL. THIS IS VERY UNACCEPTABLE FOR A MANUFACTURER TO POST...
#11373971 |
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO SEASIDE CHRYSLER DODGE JEEP RAM (3 GEARY PLAZA, SEASIDE, CA 93955; (831) 394-6666) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE VEHICLE ALSO STALLED WHILE DRIVING ON SEVERAL OCCASIONS. THE CONTACT WAS RESTARTED ON SOME OCCASIONS AND ON OTHERS, THE VEHICLE HAD TO BE TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 87,230. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Other 2012 DODGE DURANGO Problem Areas

Engine 141 complaints Fuelpropulsion System 89 complaints Service Brakes 70 complaints Steering 40 complaints Power Train 36 complaints Unknown Or Other 36 complaints Air Bags 28 complaints Vehicle Speed Control 23 complaints Exterior Lighting 19 complaints Electronic Stability Control Esc 10 complaints Seats 8 complaints Fuel System Gasoline 7 complaints Interior Lighting 7 complaints Engine And Engine Cooling 6 complaints Suspension 6 complaints Visibilitywiper 6 complaints Service Brakes Hydraulic 5 complaints Electrical Systemalternatorgeneratorregulator 4 complaints Seat Belts 4 complaints Tires 4 complaints Fuel System Gasolinedeliveryfuel Pump 3 complaints Equipment 2 complaints Lane Departure Blind Spot Detection 2 complaints Structurebody 2 complaints Wheels 2 complaints Electrical System12v24v48v Battery 1 complaint Electrical Systemignition 1 complaint Engine And Engine Coolingcooling System 1 complaint Equipment Adaptivemobility 1 complaint Equipmentmechanicalaccessory Scissorscrewbottle Jacklift 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Forward Collision Avoidance Warnings 1 complaint Otherunknown 1 complaint Power Traindrivelinedriveshaft 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Steeringhydraulic Power Assistpump 1 complaint Tiressidewall 1 complaint Tirestreadbelt 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilitysunmoon Roof Assembly 1 complaint
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