NHTSA Complaint #11487092 — 2012 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11487092
Vehicle 2012 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 150,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA Campaign Number 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while starting the vehicle, the vehicle would start and then immediately stall. The contact stated that multiple attempts were needed to restart the vehicle. The contact was informed that the failure was related to the recall. The failure mileage was 150,000. Parts distribution disconnect.

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