NHTSA Complaint #11631334 — 2012 DODGE DURANGO
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11631334 |
| Vehicle | 2012 DODGE DURANGO |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
My vehicle has had recalls performed multiple times since 1st purchased in 2012. The issue was vehicle stalling. At 1st Chrysler / Dodge addressed it as issues upon start up where the vehicle sounded as though it was skipping when hitting the ignition button. They attempted to remedy this with multiple fuel pump relay recalls. They attempted to do internal which did not work. They then went external which also did not work. Nothing was ever formerly recognized as a suitable resolution, so any of us dealing with this were just forgotten. Well I still have this vehicle and it has gotten worse to the point the vehicle will randomly stall while in motion as it did the other day and on multiple other occasions. Under braking conditions the vehicle stalls where everything on the dash appears normal electronically, there is just no power and the steering locks up. I have addressed this multiple times with Dodge customer service as well as my local dealership. The dealership does not want to attempt any repairs because they want to be paid and the manufacturer is not entertaining it. I am aware the vehicle is out of warranty but I am not paying for something the manufacturer has known about since first purchased. There has been no further actions by the manufacturer to address this. They have moved on to newer existing Durango models.
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