NHTSA Complaint #10991616 — 2012 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10991616
Vehicle 2012 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 82,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

WHILE DRIVING, THE ALTERNATOR FAILED CAUSING A NEAR CRASH WITH MYSELF, MY DAUGHTER, AND TWO GRANDDAUGHTERS IN THE VEHICLE. I NEVER RECEIVED A RECALL NOTICE FOR THIS ISSUE, BUT HAVE NEVER HEARD OF AN FAILED ALTERNATOR ACTUALLY SHUTTING DOWN A CAR WHILE DRIVING! WITH A LITTLE RESEARCH I FOUND THAT THERE IS, IN FACT, A RECALL FOR THIS EXACT ISSUE, ON THIS YEAR VEHICLE, AND YET SOMEHOW MY VIN IS NOT INCLUDED IN THE RECALL?? IT'S A $1700 REPAIR. . BESIDES THE EXPENSE, IT'S A HUGE SAFETY ISSUE. MY ALTERNATOR FAILED, EXACTLY AS WARNED IN THE RECALL -- THE REPAIR SHOULD NOT BE AT MY EXPENSE. THIS IS NOT OK!

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