NHTSA Complaint #10978987 — 2012 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10978987
Vehicle 2012 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 87,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

MY BATTERY LIGHT CAME ON. WITHIN MINUTES ALL THE OTHER LIGHTS ON MY DASHBOARD CAME ON, MY AIR STARTING BLOWING HOT AND THEN IT STARTED TO STALL. LUCKILY I WAS ON A SMALL ROAD AND WAS ABLE TO COAST OFF ONTO THE GRASS. THE CAR WAS DEAD AND SMOKE WAS POURING FROM THE ALTERNATOR. I WENT AND BOUGHT A NEW BATTERY AND ALTERNATOR. WITHIN IN 2 MINUTES OF INSTALLING BOTH, MY CAR DID THE SAME EXACT THING. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. I WAS TOLD IT WAS THE ALTERNATOR. I EXPLAINED THAT I HAD ALREADY REPLACED IT AND THINK IT COULD BE MORE SEVERE. THEY TOLD ME THEY WOULD REPLACE THE ALTERNATOR WITH LABOR I'M LOOKING AT $1200. THAT'S NOT INCLUDING IF THAT DOESN'T FIX THE ISSUE. THEY SAIS IT COULD HAVE FRIED MY (PCM) POWER CONTROL MODULE WHICH COULD COST ME AT LEAST $1000 MORE PLUS LABOR. HOW IS IT THEY AREN'T RECALLING THE 2012 DURANGO WITH 180 AMP ALTERNATOR BUT ALL THE OTHERS? THIS CAR IS ONLY 5 YEARS OLD, I SHOULDN'T HAVE HAD TO REPLACE THE ALTERNATOR GOING ON 3 TIMES NOW. I DON'T FEEL SAFE DRIVING MY SON IN THIS CAR ANYMORE. I'VE SEEN ENOUGH COMPLAINTS SAYING THIS CAUSED ACCIDENTS SINCE THE CAR JUST DIES WHILE DRIVING.

Related Complaints for the 2012 DODGE DURANGO

Other ELECTRICAL SYSTEM Complaints

#11694892 Alternator went out and fried the pcm. I know certain vehicles were on the recall for this and mine was not one of th...
#11667452 The contact owned a 2012 Dodge Durango. The contact stated that while the vehicle was parked, the contact opened the ...
#11646806 Has major issues …
#11626299 Electric problem
#11608818 While driving our 2012 Dodge Durango in town, we noticed the battery warning light come on and a hot smell coming fro...

Recent Complaints for the 2012 DODGE DURANGO

#11669862 SERVICE BRAKES I took my Durango to Albany ga to dodge dealership for recall on brake booster water shield repair plus the other rec...
#11646806 SUSPENSION Has major issues …
#11646806 VISIBILITY/WIPER Has major issues …
#11635416 FUEL/PROPULSION SYSTEM There have been several times where I am stopped at a light or stop sign and the car stalls. It happens when I try to...
#11631334 ENGINE My vehicle has had recalls performed multiple times since 1st purchased in 2012. The issue was vehicle stalling. At 1...
Check any vehicle history by VIN - Free vehicle history report