2011 DODGE DURANGO Electrical System Problems

492 NHTSA complaints on file

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All Electrical System Complaints — Page 4

#10984273 | Fire
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND SMELLED A BURNING ODOR IN THE VEHICLE. AFTERWARDS, BLACK SMOKE APPEARED AND THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE CONTACT OBSERVED FLAMES; HOWEVER, AFTER THE LOSS OF POWER, THE FLAMES EXTINGUISHED ON THEIR OWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE OCCURRED DUE TO THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THEM TO NHTSA. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
#10981097 |
PASSENGER SIDE CONTINUES TO BLOW HOT AIR NO MATER WHAT THE SETTING IS ON. NO COLD AIR WILL COME OUT WHEN IT IS SWITCHED TO AIR CONDITIONING AND HEAT TEMP CANNOT BE REGULATED.
#10980836 |
MY GPS/RADIO GOES IN AND OUT AND NOW MY HEADLIGHTS ARE HAVING TO BE CONSTANTLY REPLACED. MY TAIL LIGHTS I HAVE TO HIT THE BACK OF THE TRUCK FOR THEM TO COME BACK ON. MY VEHICLE HAS BEEN STATIONARY, IN MOTION AND WHILE DRIVING ON A HIGHWAY
#10969960 |
WHILE DRIVING, ALL WARNING LIGHTS SUDDENLY CAME ON DASHBOARD. VEHICLE THEN STOPPED IN THE MIDDLE OF THE HIGHWAY. SOMETHING OVERHEATED, BECAUSE I COULD SMELL SOMETHING BURNING UNDER THE HOOD. I COULD NOT GET THE VEHICLE TO START AGAIN OR EVEN PUT IT IN NEUTRAL. I HAD TO CALL A TOW TRUCK. THERE IS A P60 RECALL FOR THIS TYPE VEHICLE THAT DESCRIBES EXACTLY WHAT IS GOING ON WITH MINE. THE RECALL AS OF NOW IS FOR ALTERNATOR WITH 160 AMPS AND I HAVE 180 AMPS. THIS TOO NEEDS TO BE ADDED TO THE RECALL BECAUSE OF SAFETY ISSUES.
#10968629 |
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V530000 (ELECTRICAL SYSTEM), AND 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#10959745 |
I HAVE HAD A RECALL SINCE THE BEGINNING OF LAST YEAR, EACH TIME I CONTACT A DEALER THEY ARE STATING THAT PARTS ARE NOT AVAILABLE MY CAR IS EXPERIENCING ELECTRICAL ISSUES.
#10958855 |
I WAS DRIVING IN THE CITY ON A VERY BUSY STREET WHEN THE CAR MADE A WEIRD SIREN NOISE; THEN MY SEATBELT LIGHTS WENT OFF, MY PARK ASSIST STARTED FLASHING, MY TRACTION CONTROL OTHER LIGHTS WERE FLASHING, THE RADIO FLASHED OFF AND ON, THEN WENT OUT. THEN MY WIPERS WENT ON, AND THEN I LOST POWER STEERING, BRAKES WERE NOT WORKING, AND THE CAR SLOWLY DIED. MY HAZARDS DIDN'T EVEN WORK, SO I ALMOST CAUSED AN ACCIDENT. MY CAR DIED IN THE MIDDLE OF A VERY BUSY STREET AND I HAD NO HAZARDS TO WARN ANYONE! A VERY SCARY SITUATION TO HAVE ESPECIALLY WITH YOUR 12-YEAR-OLD DAUGHTER IN THE CAR.
#10956233 |
THE ALTERNATOR SHORTED OUT, I WAS IN A PARKING LOT AT A GROCERY STORE AND IT JUST DIED LIKE TURNING OFF THE KEY. I TRIED RESTARTING THE VEHICLE AND IT WOULD DO NOTHING. HAD IT TOWED TO A LOCAL REPAIR SHOP AND WHAT THEY FOUND WAS A SHORTED ALTERNATOR. THE SHOP CHECKED FOR TSB'S AND RECALLS AND FOUND A RECALL FOR LIKE CONDITIONS ON VEHICLES EQUIPPED WITH A 160 AMP ALTERNATOR. MY VEHICLE IS EQUIPPED WITH A 180 AMP ALTERNATOR ACCORDING TO THE DEALER AND ISN'T COVERED. MY QUESTION IN THIS MATTER IS. DID THE 180 AMP ALTERNATOR USE THE SAME RECTIFIER ASSEMBLY AS THE 160 AMP ALTERNATOR?
#10954820 |
SUDDEN AND COMPLETE ELECTRICAL MALFUNCTION WITH ENGINE FAILURE DURING OPERATION. FOR THE PAST YEAR WE HAVE EXPERIENCED INTERMITTANT ELECTRICAL PROBLEMS WITH THE CLIMATE CONTROL, AUTO HEADLIGHTS AND THE ENTIRE DASHBOARD FLASHING AND FAILING WITH LOSS OF POWER.
#10949631 |
MY WIFE WAS DRIVING THE VEHICLE WHEN THE BATTERY LIGHT CAME ON. A FEW MINUTES LATER ALL THE LIGHTS ON THE DASH CAME ON, THE WIPERS CAME ON, AND THE CAR SHUT OFF. LUCKILY SHE WAS ABLE TO GET TO THE SIDE OF THE ROAD, BUT THE CAR WAS LOCKED, AND NOTHING WORKED. I TRIED TO JUMP START THE CAR BUT IT WOULD NOT WORK. I REPLACED THE BATTERY AND DROVE IT HOME 3 MINUTES AWAY, AND THE BATTERY LIGHT CAME BACK ON. I COULD SMELL A BURNING WIRE SMELL, AND THE BATTERY AND ALTERNATOR WERE VERY HOT. I READ ONLINE ABOUT NUMEROUS PROBLEMS WITH THE 160 AMP ALTERNATOR, AND THAT MANY HAD BEEN RECALLED. I CALLED THE DODGE DEALERSHIP AND THEY SAID MY VEHICLE DOES NOT HAVE ANY OPEN RECALLS. THIS SEEMS TO BE A MAJOR SAFETY PROBLEM. I REPLACED THE ALTERNATOR MYSELF AND THE NEXT DAY THE BATTERY...
#10948605 |
TIPM PROBLEM. ALL SORTS OF ELECTRICAL PROBLEMS ESPECIALLY THE CAR ALARM GOING OFF IN THE MIDDLE OF THE NIGHT. I'VE READ COMPLAINTS REGARDING THIS ONLINE AND NOTHING SEEMS TO FORCE CHRYSLER TO REMEDY THIS. THE REPAIR FOR THIS IS AT LEAST $1,000. WHICH IS AN OUTRAGE SINCE CHRYSLER KNOWS THIS IS A DEFECTIVE PART. MY CAR HAS LESS THAN 33,OOO MILES. PLEASE DO SOMETHING!THIS HAS GONE ON EVER SINCE A SUN VISOR RECALL REPAIR.
#10947643 | Fire
VERY UNCLEAR HOW MY DURANGO WAS NOT INCLUDED IN THE MASS RECALL OF ALTERNATORS THAT IMMEDIATELY STOP WORKING AND START TO BURN. MINE DID JUST THIS, STOPPING MY VEHICLE IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSING AN ACCIDENT. I ALSO SMELLED BURNING AND THERE WAS SMOKE COMING FROM THE ENGINE. IT WAS TOWED TO A NEARBY AUTO SHOP WHEREUPON THE ALTERNATOR WAS REPLACED BUT THE VEHICLE STILL DID NOT OPERATE. IT WAS THEN TOWED TO GANLEY CHRYSLER DODGE AND THAT ALTERNATOR REMOVED AND ANOTHER PUT IN. THE VEHICLE ALSO INCURRED COSTLY REPAIRS TO THE COMPUTER (PCM) SYSTEM FAILING DUE TO THE ALTERNATOR. I DO NOT FEEL THIS IS A NORMAL WEAR AND TEAR ISSUE AT 85K MILES. I HAVE CALLED CHRYSLER AND THEY REFUSE TO ASSIST, CLAIMING I SHOULD NOT HAVE HAD IT REPAIRED BEFORE CALLING THEM. THE DEALERSHIP NEVER GAVE ME AN INDICATION THAT I SHOULD PROCEED THIS...
#10946908 |
2011 DODGE DURANGO CITADEL (63,365 MILES) JUST LIKE MANY OTHERS I'M HAVE THE SAME PROBLEMS WITH MY VEHICLE . MY WIFE HAD JUST PICKED MY CHILDREN UP FROM SCHOOL AND JUST AS SHE STARTS TO PULL OFF THE DASH LIGHTS STARTED GOING HAYWIRE AND SHUT DOWN. I IMMEDIATELY SHOWED UP TO EVALUATE THE SITUATION, OPEN THE HOOD OF THE CAR TO A SMELL OF BURNING WIRES. I THEN CALLED TO HAVE THE CAR TOWED TO MY HOME. I GOT ON THE LINE (INTERNET) AND SEARCH AROUND ONLY TO FIND OUT THAT MANY OTHERS BEEN HAVING THESE PROBLEMS WITH THIS SAME YEAR/MODEL CAR . THIS VEHICLE IS PUTTING FAMILIES LIVES IN DANGER AND THERE'S NOT ENOUGH BEING DONE ABOUT THESE PROBLEMS. *TR
#10946548 |
DODGE/CHRYSLER/JEEP SAID THAT THEY WILL NOT INCLUDE MY CAR IN THE P60 RECALL BECAUSE MY CAR'S ALTERNATOR WAS NOT SUPPOSED TO BE APART OF THE RECALL. THIS IS THE RECALL IN WHICH SOME OF THE DODGE DURANGOS HAVE A FAULTY ALTERNATOR THAT EVENTUALLY FAILS, UNEXPECTEDLY AND MAY CAUSE DAMAGE TO OTHER PARTS OF YOUR ABS, ECM, PCM, BATTERY OR OTHER PARTS OF YOUR ELECTRICAL SYSTEM. ON DEC. 26TH, 2016, I WAS DRIVING WHEN I BEGAN TO SMELL AN ELECTRICAL-LIKE, SMELL. WE FOUND OUT THAT MY ALTERNATOR FAILED AND THE NEXT DAY, IT BEGAN SMOKING AND SHOOTING SPARKS WHILE AT THE MECHANIC'S SHOP. I CALL DODGE, ASKING ABOUT THE RECALL (AFTER THE MECHANIC THAT WE HIRED DISCOVERED THAT MANY OTHER DURANGO OWNERS EXPERIENCED THE SAME ISSUES) AND DODGE SAID THAT MY CAR DIDN'T HAVE THE CORRECT AMPHERAGE OF ALTERNATOR TO BE INCLUDED (THE RECALL INCLUDES 2011 DODGE DURANGOS WITH A 3.6...
#10944446 |
CHECK ENGINE LIGHT CAME ON WHEN CUSTOMER WENT TO START VEHICLE MADE A TIPPING NOISE WHEN WIPERS TURNED ON THEMSELVES. DRAINED FIRST BATTERY (INDICATOR WARNING LIGHTS CONCERN). TIPM SHORTED INTERNAL TO ASD RELAY POWER PCM SHORTED ON GROUNDED SIDE TO TIPM.
#10939260 |
WIFE WAS DRIVING AND BATTERY LIGHT TURNS ON AFTER FEW MILES SHE STOPS ON MY DAUGHTER WORK ( GHIRARDELLI WAREHOUSE IN LATHROP CALIFORNIA ) SHE CALLED ME SAYING THAT VEHICLE WAS SMOKING, SHE AND MY YOUNGEST DAUGHTER GOT OUT OF THE VEHICLE, THE ALTERNATOR WAS BURNING, WHEN IT WAS CHECKED ALSO THE BATTERY WAS DAMAGE AND THE FUSE BOX, I ASKED MANTECA CA CHRYSLER DEALER AND THEY SAID THAT THE CAN'T DO ANYTHING THAN REPAIR THE VEHICLE IN MY OWN COST BECAUSE THERE IS NOT A RECALL FOR THIS VEHICLE BUT I KNOW THAT THIS HAPPEN ALREADY IN OTHERS DODGE DURANGOS THAT'S WHY IM WRITING THIS COMPLAIN. MY VEHICLE DODGE DURANGO CREW ALL AWD 2011. *TR
#10936412 |
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FLICKERED RAPIDLY AND THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE POWER SEIZED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
#10936453 |
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. SHORTLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED MORE THAN ONCE. THE CONTACT WAS UNCERTAIN IF THE REMEDY FROM THE RECALL CAUSED A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
#10935436 |
WHILE DRIVING ON THE HIGHWAY AT 50MPH ALL INTERIOR LIGHTS STARTED FLASHING AND THE HEATING SYSTEM TURNED ON UNEXPECTEDLY. APPROXIMATELY 1 MINUTE LATER THE CAR SHUT OFF COMPLETELY. I LOST POWER STEERING AND BRAKES. I WAS ABLE TO COAST THE VEHICLE TO A TURN LANE WHERE THE BATTERY COMPLETELY DIED SO I WAS NOT ABLE TO TURN ON MY HAZARD LIGHTS. SEVERAL VEHICLES ALMOST COLLIDED WITH MY VEHICLE WHILE I WAITED FOR A TOW TRUCK. I WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT MY 180 AMP ALTERNATOR (NOT COVERED UNDER THE OTHER ALTERNATOR RECALL) FAILED WHICH DAMAGED THE SERPENTINE BELT, IDLER, AND TENSIONER PULLEYS, BATTERY, AND PCM. ALL THESE COMPONENTS NEEDED TO BE REPLACED WHICH ADDED UP TO $2400. *TR
#10934707 |
THIS IS THE 3RD TIME SINCE AUGUST 2016- SO 3 TO 4 MONTHS TIMEFRAME- MY DODGE DURANGO HAS DIED ON ME WHILE DRIVING. THIS MEANS A COMPLETE LOSS OF STEERING, LIGHTS, POWER, THE VEHICLE IS COMPLETELY DEAD. THIS IS A SAFETY ISSUE. I CAN BARELY MAKE IT TO THE SIDE OF THE ROAD WITHOUT CRASHING. AN INVESTIGATION NEEDS TO BE OPENED UP REGARDING THIS. THEY HAVE RECALLS AGAINST THE ALTERNATOR BUT ARE NOT HONORING THEM. *TR
#10930280 |
VEHICLE HAS HAD CAMPAIGN 14V530000 (AND ALL OTHER RECALLS AND POWERTRAIN TSB'S) PERFORMED. WHILE DRIVING ON HIGHWAYS AND RURAL ROADS, ENGINE SHUTS OFF ABRUPTLY, CAUSING LOSS OF STEERING ASSIST AND ONLY A COUPLE BRAKE ACTUATIONS BEFORE BRAKE ASSIST IS LOST (OCCURRED BEFORE TIPM CAMPAIGN, STILL SHUTS OFF AFTER CAMPAIGN). TYPICALLY OCCURS DURING COASTING OR MILD BRAKING WHEN PREPARING TO ENTER A TURN (DOES NOT MATTER IF RIGHT OR LEFT TURN). NO "CHECK ENGINE," ALTERNATOR, OR OTHER WARNING LIGHTS APPEAR ON THE DASH (AS THEY WOULD IF THE ENGINE STALLED) -- IT IS AS IF IGNITION SWITCH WERE IMMEDIATELY TURNED OFF. OCCASIONALLY WHEN ENGINE SHUTS OFF, THE INSTRUMENT CLUSTER GIVES A FORWARD COLLISION WARNING DISABLED WARNING (BUT THE FCW DOES NOT BEEP, ALERT, SIGNAL, ETC. BEFORE THE ENGINE SHUTS OFF, AND THERE WAS NO OBSTACLE TO SET OFF OR BLOCK THE FCW). SINCE ENGINE SEEMS TO SHUT OFF, THERE ARE NO...
#10929760 |
TAKATA RECALL THURSDAY I WAS ON MY WAY TO WORK AND WHY I WAS DRIVING MY DURANGO THE BATTERY LIGHT CAME ON AND EVERYTHING KEPT BLINKING AND MESS UP. WHY I WAS ON THE HIGHWAY THE TRUCK AUTOMATIC SHUT DOWN. I THOUGHT IT WAS MY BATTERY SO 4 PEOPLE GAVE A JUMP. THE CABLES WIRES START BURNING MELTING OFF. IT HAPPEN FOUR TIMES. I ALMOST LOST MY LIFE ON THE HIGHWAY. NOW THEY TRYING TO MAKE ME COME OUT OF POCKET FOR SOMETHING THE FACTORIES MESS UP ON. I DON'T THINKS THIS IS FARE. THE DODGE DURANGO IS DANGERS. I LOVE THE TRUCK BUT I WOULDN'T PURCHASE IT IF I KNEW IT WAS GOING TO GIVE ME PROBLEMS OR KILL
#10928954 | Fire
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE FAILURE MILEAGE WAS 101,000.
#10928033 |
MY CAR STALLED WHILE DRIVING A COUPLE TIMES. TOOK IT TO THE SHOP AND FOUND OUT IT WAS THE ALTERNATOR. I HAD TO HAVE IT REPLACED.
#10926928 |
ON NO 1, 2016 WHEN I WAS GOING AT WORK, I WAS DRIVING ON WEST PARK HWY (HOUSTON, TX), AND SUDDENLY MY CAR STOPPED WORKING IN THE MIDDLE OF THE ROAD, ALL THE SYSTEM HAS STOPPED WORKING, AND THE FRONT CAR STARTED SMOKING (BURN, & FIRE). AND I SURVIVED BY THE GRACE OF GOD. I CALL THE TOWING SERVICES SO AS TO MOVE THE CAR FROM THE HWY TO MY HOUSE. AND I CAN'T REALLY TELL YOU WHAT EXACTLY HAPPENED. BUT THE CONSTANCY IS, MY CAR IS NOT DRIVABLE UNTIL NOW. AND MY INSURANCE COMPANY SENT SOME EXPERT SO AS TO ASSESS THE RISK, AND THEY TOLD ME WHAT HAPPENED IS THE DEFECT OF THE CONSTRUCTOR (CHRYSLER GROUP LLC), BECAUSE THERE ARE MORE THAN 300 HUNDRED CASES OF COMPLAINTS SIMILAR WITH MY EXPLANATIONS. AND FROM THIS DAY TO NOW, I AM TRAUMATIZED BY THIS INCIDENT. IT IS THE REASON THAT...
#10926280 |
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING, THE CONTACT OBSERVED AN ABNORMAL ODOR COMING FROM THE VEHICLE AND THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED. IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,682. UPDATED 01/26/2017*CT UPDATED 07/06/18*JB
#10925172 | Fire
ALTERNATOR CAUGHT FIRE, STALLED ENGINE, AND DESTROYED THE COMPUTER CHIP, BUT MANUFACTURER SAID IT WAS NOT THERE FAULT.
#10924803 |
WE WERE DRIVING DOWN THE HIGHWAY AND OUR BATTERY LIGHT TURNED ON I IMMEDIATELY EXITED AND SINCE THE DEALER I PURCHASED IT AT WAS JUST ABOUT A MILE AWAY I DROVE IT THERE AS SOON AS WE HIT THE CORNER ABOUT A BLOCK FROM THE DEALER MY DASH STARTED FLASHING MY SEAT BELT WARNING LIGHTS STARTED FLASHING RADIO DISPLAY WENT OUT PARK ASSIST WENT OUT WINDSHIELD WIPERS CAME ON AC STARTED BLOWING HOT AIR THE DEALER SAID IT WAS MY ALTERNATOR AND BATTERY PAID 1500 TO GET IT FIXED DROVE IT HOME AND 2 HOURS LATER WENT TO RUN SOME ERRANDS AND HAD THE SAME EXACT PROBLEMS HAPPENED EXCEPT THIS TIME IT COMPLETELY SHUT DOWN POWER STEERING GOOD THING I WASN'T ON A BUSY STREET OR IT COULD OF BEEN PRETTY BAD HAD TO GET MY CAR TOWED HOME SINCE DEALER WAS CLOSED NOW MONDAY MORNING SERVICE DEPARTMENT SENT A...
#10920306 |
SAFETY ISSUE ON MY 2011 DODGE DURANGO. WHILE DRIVING HOME AFTER WORK LATE ONE NIGHT, THE DURANGO STARTED ACTING UP LIKE IT WAS POSSESSED. THE LIGHTS WOULD GO ON AND OFF, THE WIPERS WENT ON AND WOULDN'T SHUT OFF, SEATS WENT BACK AND FORTH WHILE DRIVING!, RADIO, HEAT, AC. I WAS IN TRAFFIC AND FINALLY MANAGED TO MOVE OVER TO A SECURE LOCATION OUT OF HARMS WAY NO SOONER DID I PULL OFF THE SIDE OF THE ROAD THEN THE DODGE COMPLETELY DIED. I HAD TO COAST DOWN A HILL. TRIED TO TURN IT OVER AND NOTHING. NO LIGHTS NO RADIO NO NOTHING. IT WAS DEAD. HAD TO HAVE IT TOWED TO THE DEALERSHIP. THE DEALER CLAIMED IT WAS THE BATTERY, INSTALLED A NEW ONE AND SENT ME ON MY WAY. FAST FORWARD TO LESS THAN 2 WEEKS LATER- SAME PROBLEM. DRIVING TO DROP OFF MY 5 YEAR OLD AND...
#10920416 |
WHILE DRIVING, I EXPERIENCED A SUDDEN LOSS OF ELECTRICAL POWER. I HAD THE CAR TOWED TO A DODGE DEALERSHIP WHERE AFTER MORE THAN A WEEK I WAS TOLD THAT MY ALTERNATOR FAILED AND COULD NOT HOLD A CHARGE, WHICH CAUSED MY BATTERY AND OTHER COMPONENTS TO FAIL. I DISCOVERED THAT THERE WAS A 2011 DODGE DURANGO RECALL (# P60 / NHTSA 14V-634) DEALING WITH A SUDDEN LOSS OF POWER TO THE ALTERNATOR. ALTHOUGH, THIS RECALL SEEMS TO MATCH MY VEHICLE DESCRIPTION AND PROBLEM, I WAS TOLD BY THE CHRYSLER COMPANY AND THE DEALERSHIP THAT MY VIN NUMBER DOES NOT MATCH THE RECALL LIST AND THERE MUST BE NO RELATION. IT SEEMS TO ME THAT MY CAR'S PROBLEMS MATCHED THE RECALL EXACTLY AND BASED ON THAT RECALL I SHOULD BE REIMBURSED THE $2,000 SPENT ON REPAIRS. *TR
#10919335 |
UPON STARTING MY 2011 DODGE DURANGO I NOTICED A WHINING NOISE COMING FROM MY ENGINE. DROVE AROUND THE PARKING LOT FOR ANOTHER FOR A MINUTE TO SEE IF THE NOISE WOULD STOP, I PARKED THE CAR TURNED IT OFF AND STARTED IT AGAIN THE NOISE WAS STILL THERE. I DROVE THE CAR TOWARDS MY HOME, THE NOISE STOPPED ABOUT 5 MINUTES LATER THE BATTERY LIGHT CAME ON. I TOOK THE CAR TO THE NEAREST AUTO STORE FOR THEM TO TEST THE BATTERY. UPON OPENING THE HOOD OF MY CAR SMOKE CAME POURING OUT WITH AN AWFUL BURNING SMELL. I WAS ADVISED THAT I WAS NOT TO DRIVE MY CAR THAT IT WAS CAUSE MORE DAMAGE DUE TO THE ALTERNATOR BEING VERY HOT TO THE TOUCH AND SMOKING. MY VEHICLE WAS FIXED, THE PROBLEM WAS THE ALTERNATOR, MY VEHICLE HAS 72,000 MILES. THIS IS THE 4TH MAJOR ISSUE WITH MY VEHICLE.
#10919404 | Fire
THERE IS A KNOWN RECALL FOR THE 2011 DODGE DURANGO WITH THE 160 AMP ALTERNATOR. WE HAVE A 180 AMP ALTERNATOR AND EXPERIENCED THE EXACT SAME PROBLEMS AS THE RECALLED 160 AMP. OUR VEHICLE CAUGHT FIRE AFTER A SHORT DRIVE. CHRYSLER REFUSES TO INCLUDE THE 180 AMP ALTERNATOR INTO THE EXISTING RECALL. A SHORT INTERNET SEARCH WILL REVEAL COUNTLESS OTHER VICTIMS.
#10919036 | Fire
WHILE DRIVING ON THE NJ TURNPIKE APROX 75MPH 10/25/2016 THE BATTERY LIGHT CAME ON. SUV BEGIN TO LOSE POWER AND TACHOMETER WAS REVVING HIGH. MADE IT TO MY LOCAL TIRE SHOP UPON PULLING THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE ALTERNATOR BLEW UP AND A SMALL FIRE STARTED. UPON REPLACING THE ALTERNATOR THE SUV STILL WILL NOT START. *TR
#10918616 |
PULLED INTO A SHOPPING MALL HAD A WEIRD BURNING SMELL SHUT OFF CAR LIFTED HOOD A LOT OF SMOKE COMING OUT OF ENGINE COMPARTMENT CAR COMPLETELY DEAD HAD IT TOWED TO SHOP THEY INFORM ME THAT ALTERNATOR, BATTERY DEAD. AFTER FIXING THEY FIND OUT ECM IS FRIED! NOW COME TO FIND OUT THERE'S A RECALL ON THE ALTERNATOR! I WAS JUST AT DEALER FIXING THE FUEL THING THAT WAS RECALLED CAUSE CAR DIED THEN TOO HAD TO HAVE IT TOWED! WHY DIDN'T DEALER FIX ALTERNATOR THING TOO WHEN I WAS THERE NOW I HAVE TO PAY $1500 TO FIX??
#10918628 |
I WAS AT THE MALL PULLED INTO PARKING LOT SMELLED A BURNING SMELL SO I TURNED OFF ENGINE AND OPENED HOOD SMOKE STARTED COMING OUT NO FIRE THOUGH TRIED TO START VEHICLE AGAIN CAR COMPLETELY DEAD. SO HAD CAR TOWED OF COURSE WAS IN PARKING STRUCTURE AND STRUCTURE WAS SO SMALL NO TOW TRUCK COULD FIT INSIDE SO HAD TO CALL A MOBILE MECHANIC TO COME OUT AND HE BYPASSED SOMETHING TO GET CAR STARTED DROVE CAR TO OUTSIDE PARKING LOT SO CAR COULD BE TOWED. MECHANIC SAID ALTERNATOR AND BATTERY FRIED. SO REPLACED THEM. COME TO FIND OUT THAT PCM WAS ALSO FRIED SO NEED NEW BRAIN FOR CAR! LOOKED ON WEBSITE DODGE/CRYSELER HAVE RECALL ON ALTERNATOR....YOU GUESSED IT NOT ON MY VEHICLE THOUGH!! THERE IS A RECALL ON 2011 DODGE DURANGO ALTERNATORS BUT NOT ON MINE YET MY ALTERNATOR GOES OUT FOR NO APPARENT REASON!! RIDICULOUS
#10916861 | Fire
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND A BURNING ODOR ENTERED THE VEHICLE. AN EXCESSIVE AMOUNT OF SMOKE EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. AFTER A WHILE, THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR CAUGHT FIRE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
#10916079 |
THIS MORNING I STARTED MY CAR AS USUAL TO TAKE MY KIDS TO SCHOOL. I GOT ABOUT 1/2 MILE FROM MY HOUSE AND COULD SMELL AN ELECTRICAL BURNING TYPE SMELL. I PULLED OVER BUT COULD SEE NOTHING. THE CAR WAS STILL RUNNING. I PROCEEDED ABOUT A MILE TO THE SCHOOL WITH THE SMELL STILL THROUGHOUT THE CAR. JUST BEFORE I PULLED BACK TO MY HOUSE GOING ABOUT 35 MILES PER HOUR MY ENGINE LIGHT CAME ON, FOLLOWED BY MY BATTERY LIGHT. THE RADIO WENT ALL HAYWIRE AS WELL. I WAS ABLE TO PULL UP TO THE FRONT OF MY HOUSE. I SHUT THE CAR OFF AND HAD MY HUSBAND COME TAKE A LOOK. HE OPENED THE HOOD AND SMOKE CAME OUT. IT SMELLED VERY HOT LIKE THERE WERE WIRES ON FIRE. I TRIED TO START THE CAR AGAIN AND NOTHING. I CAN'T EVEN GET MY KEY OUT OF THE IGNITION....
#10914355 |
VEHICLE QUIT WITH NO WARNING IN THE MIDDLE OF THE INTERSTATE. NO FLASHERS!! COULD NOT GET CAR OUT OF GEAR TO NEUTRAL IN ORDER TO MOVE VEHICLE. NO SHOULDER AS IT WAS ON AN OVERPASS. HAD TO ABANDON VEHICLE IN TRAVELED PORTION OF INTERSTATE 29. HAD SOME NEAR MISS WHERE OTHER DRIVERS HAD TO SLAM ON THEIR BRAKES LEAVING TIRE MARKS ON PAVEMENT IN ORDER NOT TO HIT OUR CAR. HUSBAND HAD TO DIRECT MORNING TRAFFIC AROUND CAR TILL POLICE COULD GET THERE. WORRIED THAT SOMEONE WOULD HIT IT AND GET HURT/KILLED. HUSBAND HAD NO SAFETY GEAR AND WAS PLACED IN A VERY UNSAFE POSITION TRYING TO KEEP OTHERS FROM HITTING OUR VEHICLE SITTING THE TRAVELED PORTION OF AN INTERSTATE HIGHWAY.
#10913980 |
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENTIRE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR, BATTERY, AND THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
#10908694 |
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THREE MONTHS AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
#10908458 | Fire
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING AT HIGHWAY SPEEDS, THERE WAS A PRESENCE OF SMOKE THAT EMITTED INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE RANDOMLY STALLED AND THE CONTACT HAD TO CAUTIOUSLY COAST THE VEHICLE DOWN AN EXIT RAMP AND ONTO A LOCAL ROADWAY. UPON FURTHER INSPECTION UNDER THE HOOD, IT WAS NOTICED THAT THE ALTERNATOR ASSEMBLY AND THE BATTERY WERE BURNT. THE VEHICLE WAS PUSHED TO A DEALER WHERE THE BATTERY AND ALTERNATOR ASSEMBLY WERE REPLACED. THERE WAS AN UNKNOWN MANUFACTURER RECALL, BUT THE VIN WAS EXCLUDED BECAUSE IT ONLY ADDRESSED THE 160 AMP AND NOT THE 180 AMP. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
#10908113 |
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER, BUT WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 72,000.
#10908192 |
LOST TOTAL BATTERY POWER TO VEHICLE WHILE DRIVING AT HIGH SPEED. IT STARTED WITH A BURING METAL SMELL COMING FROM THE ALTERNATOR. DROVE VEHICLE 5 MILES ON A STATE HIGHWAY AT 55MPH WHEN THE BATTERY LIGHT CAME ON. DROVE ANOTHER 10 MILES ON THE SAME ROAD AND SPEED, AND RADIO SHUT OFF, WINDSHIELD WIPERS WERE TURNING ON AND OFF, POWER WINDOWS GOING UP AND DOWN ON THIER OWN, DASHBOARD WARNING LIGHTS TURNED ON AND OFF UNTIL FINALLY LOSING POWER STEERING AND THEN VEHICLE COMPLETELY DIED. LUCKILY I WAS SLOWING DOWN AND HAD A PARKING LOT TO COAST INTO AFTER TOTAL POWER FAILURE. TOWED VEHICLE TO DEALERSHIP AND DETERMINED THE ALTERNATOR WENT BAD, WHICH CAUSED A SHORT TO THE BATTERY CAUSING THE BATTERY TO BECOME COMPLETELY DEAD AND DAMAGED, WHILE BLOWING THE FUSE PANEL. SEEMS LIKE THIS IS BECOMING A COMMON PROBLEM WITH DURANGOS THIS AGE WITH SIMILAR MILEAGE.
#10907252 |
WHILE DRIVING ON THE FREEWAY WITH MY WIFE AND THREE YOUNG CHILDREN IN MY 2011 DODGE DURANGO CREW I OBSERVED A SMELL OF SMOKE FROM THE HOOD COMPARTMENT. SECONDS LATER THE INSTRUMENT PANEL WENT HAYWIRE AND EVERY LIGHT BEGAN FLASHING. HEAT BEGAN BLOWING FROM VENTS, WIPERS TURNED ON BY THEMSELVES. THE CAR SUDDENLY DIED AND I LOST CONTROL OF STEERING AS WELL AS BRAKING. I WAS BARELY ABLE TO MAKE IT TO THE SIDE OF THE FREEWAY. WE REMOVED THE KIDS FROM THE CAR SO THEY WOULD BE SAFER. WHEN THE KIDS WERE OUT OF THE ROADWAY I POPPED THE HOOD AND OBSERVED SMOKE COMING FROM THE ALTERNATOR. I HAD TO HAVE MY DURANGO TOWED TO MY MECHANIC. MY MECHANIC REBUILT THE ALTERNATOR BUT ONCE IT WAS REBUILT THE CAR WOULDN'T START. MECHANIC PERFORMED TESTING AND DETERMINED THAT THE PCM WAS FRIED AND NEEDED TO BE REPLACED. MY MECHANIC NOTIFIED...
#10905020 |
EVEN AFTER THE RECALL FOR THE FUEL PUMP RELAY IT WAS REPLACED , THE ENTIRE TIPM WENT OUT WHILE I WAS DRIVING ON THE HIGHWAY
#10903635 |
VEHICLE IN MOTION TRAVELING AT 65 MPH. VEHICLE LOST ALL ENGINE AND ELECTRICAL POWER. NO LIGHTS OR INDICATORS ON DASHBOARD. NO POWER STEERING. LIMITED BRAKING POWER. COASTED THE VEHICLE OUT OF TRAFFIC TO THE SHOULDER OF THE ROAD. SHIFTED VEHICLE INTO PARK AND WAITED 5 MINUTES. AFTER 5 MINUTES ELECTRICAL POWER RETURNED AND WAS ABLE TO START VEHICLE AND DRIVE IT HOME. FOUND COMPLAINTS ONLINE OF SIMILAR PROBLEMS.
#10899468 |
ON FRIDAY, AUGUST 26TH 2016, I WAS DRIVING TO RICHMOND, VA FROM NEWPORT NEWS, VA WHEN MY BATTERY WARNING LIGHT CAME ON. I PULLED OVER, TURNED THE VEHICLE OFF, SAT FOR A FEW MINUTES AND RESTARTED THE VEHICLE. THE LIGHT DID NOT COME BACK ON. I DECIDED TO MAKE A STOP IN WILLIAMSBURG TO THE OUTLET STORES AND THE BATTERY WARNING LIGHT CAME ON AGAIN. WHILE TURNING INTO THE STORES' PARKING LOT, ALL WARNING LIGHTS AND ELECTRICAL SYSTEM STARTED FLASHING. RIGHT BEFORE PARKING THE VEHICLE COMPLETELY SHUT DOWN/OFF. THE VEHICLE SMELLED LIKE SOMETHING WAS BURNING, BUT NO OBVIOUS FIRE. THE OUTLETS SECURITY CAME OVER AND HOOKED UP A JUMP BOX TO THE BATTERY. HE STATED THE BATTERY APPEARS LOW. HE TRIED TO JUMP THE BATTERY WITH THE JUMP BOX, BUT IT WOULD NOT START. HE TRIED WITH HIS SECURITY VEHICLE AND MY VEHICLE AND THE CONNECTIONS STARTED SMOKING. AFTER APPROXIMATELY...
#10898730 |
WHILE DRIVING THE DURANGO, THE DASH LIGHTS STARTED FLASHING, THE BATTERY LIGHT CAME ON AND HEAT STARTED COMING OUT OF THE FLOOR VENTS. PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF. WHILE ATTEMPTING TO START, THE ENTIRE ELECTRICAL SYSTEM WAS NON-RESPONSIVE. WHEN ATTACHING JUMPER CABLES TO PROVIDE ELECTRICITY TO PUT THE VEHICLE IN NEUTRAL SO IT COULD BE TOWED, THE CABLES GOT VERY HOT VERY QUICKLY AND THE TOWING COMPANY SAID THAT INDICATED THERE COULD BE A "DEAD SHORT" IN THE ELECTRICAL SYSTEM. FURTHER RESEARCH INDICATES THAT THIS WAS A REPORTED PROBLEM AND THERE IS A RECALL FOR THE 2011 DODGE DURANGOS, BUT WHEN I ENTERED MY VIN NUMBER INTO THE DATABASE, IT DID NOT INDICATE THAT MY VEHICLE WAS PART OF THE RECALL. TO ME, THIS IS CLEARLY A MISTAKE OR OVERSIGHT AS MY VEHICLE OBVIOUSLY DIED WHILE IN THE PROCESS OF DRIVING IT. IT...
#10895267 |
68000 MILES, WHILE DRIVING BATTERY LIGHT INDICATOR CAME ON, A BURNING SMELL WAS PRESENT, COMING FROM THE ENGINE. A MILE OR TWO DOWN THE ROAD, SMOKE STARTED TO COME FROM UNDER THE HOOD. I PULLED OVER, TURNED VEHICLE OFF. LOOKED UNDER HOOD, ALL LOOKED NORMAL, SMOKING STOPPED. TURNED VEHICLE BACK ON, BATTERY LIGHT WAS NOT LIT, PROCEEDED TO DRIVE ANOTHER HALF A MILE FINE. WHEN I GOT BACK IN LATER ON THAT DAY, NO INDICATOR LIGHTS INITIALLY, THEN WHILE DRIVING ABOUT A MILE OR SO, BATTERY LIGHT APPEARED, THEN CHECK ENGINE LIGHT, THEN A/C STARTED BLASTING HOT AIR, DASH BOARD STARTING GOING HAYWIRE WITH LIGHT INDICATORS AND MESSAGE APPEARING, WIND SHIELD WIPERS STARTED GOING ON ITS OWN AND ACCELERATION WAS DIFFICULT. PULLED OVER AND RESTARTED THE VEHICLE. TURNED IT BACK ON, LIGHTS WERE STILL PRESENT. MADE IT ANOTHER 2 MILES AND THE VEHICLE STALLED WHILE DRIVING IN THE STREET AND...
#10894191 |
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Other 2011 DODGE DURANGO Problem Areas

Engine 177 complaints Fuelpropulsion System 119 complaints Service Brakes 78 complaints Power Train 50 complaints Unknown Or Other 50 complaints Steering 27 complaints Air Bags 21 complaints Electronic Stability Control Esc 21 complaints Electrical Systemalternatorgeneratorregulator 18 complaints Vehicle Speed Control 18 complaints Exterior Lighting 16 complaints Fuel System Gasoline 12 complaints Interior Lighting 12 complaints Visibilitywiper 8 complaints Service Brakes Hydraulic 7 complaints Suspension 7 complaints Structurebody 5 complaints Engine And Engine Cooling 4 complaints Wheels 4 complaints Forward Collision Avoidance Warnings 3 complaints Fuel System Gasolinedeliveryfuel Pump 3 complaints Tires 3 complaints Forward Collision Avoidance 2 complaints Structurebodyhatchbackliftgate 2 complaints Electrical System12v24v48v Battery 1 complaint Electrical Systemalternatorgeneratorregulatorintegrated Starterother Than Propulsion 1 complaint Electrical Systemignition 1 complaint Electrical Systemignitionswitch 1 complaint Electrical Systemwiring Rear Compartmenttrunk 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Equipment Adaptivemobility 1 complaint Equipmentapplianceair Conditioner 1 complaint Exterior Lightingheadlights 1 complaint Exterior Lightingtail Lights 1 complaint Exterior Lightingturn Signal 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Fuel System Gasolinefuel Injection Systemthrottlebodymanifold 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Visibility 1 complaint Wheelsrim 1 complaint
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