NHTSA Complaint #10898730 — 2011 DODGE DURANGO

WHILE DRIVING THE DURANGO, THE DASH LIGHTS STARTED FLASHING, THE BATTERY LIGHT CAME ON AND HEAT STARTED COMING OUT OF THE FLOOR VENTS. PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF. WHILE ATTEMPTING TO START, THE ENTIRE ELECTRICAL SYSTEM WAS NON-RESPONSIVE. WHEN ATTACHING JUMPER CABLES TO PROVIDE ELECTRICITY TO PUT THE VEHICLE IN NEUTRAL SO IT COULD BE TOWED, THE CABLES GOT VERY HOT VERY QUICKLY AND THE TOWING COMPANY SAID THAT INDICATED THERE COULD BE A "DEAD SHORT" IN THE ELECTRICAL SYSTEM. FURTHER RESEARCH INDICATES THAT THIS WAS A REPORTED PROBLEM AND THERE IS A RECALL FOR THE 2011 DODGE DURANGOS, BUT WHEN I ENTERED MY VIN NUMBER INTO THE DATABASE, IT DID NOT INDICATE THAT MY VEHICLE WAS PART OF THE RECALL. TO ME, THIS IS CLEARLY A MISTAKE OR OVERSIGHT AS MY VEHICLE OBVIOUSLY DIED WHILE IN THE PROCESS OF DRIVING IT. IT WOULD BE GREATLY APPRECIATED THAT FURTHER REVIEW OF THE AFFECTED VEHICLES BE COMPLETED AND REIMBURSEMENT BE MADE FOR REPAIRS COMPLETED AT MY EXPENSE.