2011 DODGE DURANGO Electrical System Problems
492 NHTSA complaints on file
All Electrical System Complaints — Page 10
THE PAST 2 MONTHS, MY VEHICLE HAS BEEN GIVEN ME PROBLEMS STARTING ENGINE- I TURN KEY TO START AND IT JUST CRANKS! IN OCTOBER, I BROUGHT TO DODGE DEALERSHIP AND THEY TOLD ME IT NEEDED A "SOFTWARE UPDATE"- THAT DIDN'T DO ANYTHING. IT RANDOMLY STARTS WHEN IT WANTS! THEN THE PAST WEEK IT GOT REALLY BAD- NOT STARTING AT ALL! BLACK FRIDAY LEFT TO SHOP EARLY IN MORNING- WOULDN'T START, SO TOOK HUSBAND'S TRUCK- GOT BACK AT NOON- TRIED AGAIN CAR STARTED- SO ME AND MY LITTLE GIRL WENT INTO TOWN- STOP AT TRAFFIC RED LIGHT- THEN LIGHT TURNED GREEN- PRESSED GAS TO GO AND NOTHING HAPPENED!!!! MY CAR RANDOMLY JUST TURNED OFF AT LIGHT! AS CARS HONKED FOR ME TO GO I HURRIED AND PUT CAR IN PARK AND PRAYED FOR IT TO CRANK- IT DID- AND DROVE STRAIGHT TO DEALERSHIP- AGAIN THEY SAID IT WAS AN SOFTWARE UPDATE!...
THE 2011 DURANGO WONT START. A BAD TOTALLY INTEGRATED POWER MODULE. OVER 800 ON BACK ORDERED. SEEMS TO BE A SERIOUS PROBLEM AND SHOULD BE RECALLED AND REPLACED BY CHRYSLER. *TR
MY VEHICLE (2011 DODGE DURANGO) STARTED TO NOT TURN OVER WHEN GOING TO START. IT ALMOST FELT LIKE THERE WAS NO GAS GETTING TO THROUGH. IT EVENTUALLY STARTED AFTER 3 TRIES. THE NEXT MORNING IT WAS WORSE AND TOOK 5 TRIES FOR IT TO EVENTUALLY START. AFTER TAKING IT TO A DODGE DEALERSHIP THE TOLD ME IT WAS THE FUEL PUMP AND I WOULD NEED TWO NEW PUMPS. I DECIDED TO TAKE THE VEHICLE TO MY LOCAL MECHANIC. HE INFORMED ME IT WAS ACTUALLY THE TOTALLY INTEGRATED POWER MODULE (TIPM). WHEN I WENT BACK TO THE DEALERSHIP TO INFORM THEM THEY MISDIAGNOSED THE PROBLEM AND IT WAS THE TIPM, THEY INFORMED ME THAT THERE WAS A 700+ WAITING LIST TO GET THIS UNIT, WOULD COST $1200 AND IT WOULD LIKELY TAKE 2-3 MONTHS TO GET IT. NO HELP WAS EXTENDED IN THE FORM OF A LOANER CAR OR HELPING PAY...
VEHICLE WOULD HESITATE TO START, AFTER SEVERAL TRIES IT WOULD START. ON 11/11/13 WHEN THE CRUISE CONTROL WAS SET IT ACCELERATED BY ITSELF. I WAS TRYING TO START IT ON 11/12/13 AND 11/13/13, WHEN IT FINALLY STARTED IT ACCELERATED TO 4 1/2 RPM, SO DROVE IT TO THE DEALERSHIP AND I WAS TOLD IT WAS THE TIPM, WHICH ISNT AVAILABLE, BUT THERE ARE PARTS TO CORRECT THE PROBLEM. ONE PART WOULD BE AVAILABLE IN 4 BUSINESS DAYS AND THE WIRING PART WON'T BE AVAILABLE UNTIL 12/24/2013 ESTIMATED. THIS ID SUCH AN INCONVENIENCE! *TR
INCIDENT DATE START: 11/02/2013. THE VEHICLE WOULD NOT START. THE ENGINE WOULD TURN OVER BUT THERE WAS EITHER NO FUEL OR IGNITION SPARK. CONTINUED TO TRY TO START THE VEHICLE BUT REFUSED TO START. AFTER ABOUT 6 TO 8 MINUTES OF TRYING IT STARTED. THE VEHICLE STARTED EVERY TIME AFTER THAT BUT THE NEXT MORNING IT REFUSED TO START. AGAIN AFTER 6 TO 8 MINUTES OF TRYING, IT STARTED AND STARTED EACH TIME FOR THE REST OF THE DAY. THIS REPEATED ITSELF EACH DAY. THE DEALER DIAGNOSED IT AS THE "TOTALLY INTEGRATED CONTROL MODULE" FAILED. *TR
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO STATED THAT THE WIPERS ERRONEOUSLY ACTIVATED, AND THE CLIMATE CONTROLS AND DASHBOARD LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
HAVING PROBLEMS WITH PUSH START BUTTON AND REMOTE START WITH KEYFOB.....AT TIMES CAR CRANKS BUT IT DOESN'T TURN ON. HAVE TO TRY MANY TIMES BEFORE IT TURNS ON. *TR
THE VEHICLE FAILED TO START. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY STALLS WITHOUT WARNING. SUV WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE IS AT DEALERSHIP WITHOUT AN ETA ON REPAIR. PART IS ON BACK ORDER. VEHICLE HAS 36800 MILES. *TR
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 55,000.
THE VEHICLE WILL NOT START SOMETIMES. TOOK VEHICLE IN TO DEALERSHIP, AND IT DID NOT ACT THE WAY IT DID ON ME. SO THEY UPDATED THE SOFTWARE, THE VERY NEXT DAY THE VEHICLE WOULD NOT START REGULARLY. IT WOULD MAKE A NOISE LIKE IT WAS NOT GETTING ENOUGH GAS TO THE STATER. TOOK VEHICLE THE DEALERSHIP, THEN WAS TOLD IT WAS THE TIPM (TOTALLY INTEGRATED POWER MODULE). THIS ITEM IS NOT COVERED UNDER WARRANTY. THIS IS CURRENTLY OUR ONLY MODE OF TRANSPORTATION. IT IS THE FAMILY VEHICLE, USED ALSO FOR WORK. THE DEALERSHIP TOLD US THAT IT WOULD COST AT LEAST $1,000 TO HAVE IT FIXED. HOWEVER, I PURCHASED THIS VEHICLE LEAST YEAR IN OCTOBER, THIS SHOULD NOT BE HAPPENING ON VEHICLE OWNED LESS THEN A YEAR. NOW THE PART FOR THE VEHICLE IS NOT AVAILABLE AND I HAVE A USELESS VEHICLE SITTING IN MY DRIVEWAY AND CAN'T DRIVE OR...
THE VEHICLE JUST DIED WHILE DRIVING IN A PARKING LOT LOSS OF POWER TO EVERYTHING INCLUDING STEERING AND BRAKES. IT WAS RESTARTED AND DRIVEN TO WHERE WE WERE STAYING. THE NEXT MORNING IT WOULD NOT START AFTER MANY ATTEMPTS. WE HAD IT TOWED TO THE NEAREST DODGE DEALER WHERE WE EVENTUALLY LEARNED IT WAS THE TIPM MODULE . WE ALSO LEARNED THAT THIS PROBLEM COULD BE A DANGEROUS ONE. WE WERE ALSO INFORMED THAT THIS PART IS ON ETERNAL BACK ORDER LEAVING US STRANDED 12 HOURS FROM HOME WITH A CAR FULL OF KIDS. DODGE NEEDS TO MAKE THIS RIGHT!!! I AM NOT SURE I WILL FEEL SAFE DRIVING THIS VEHICLE NOW THAT I KNOW THIS IS A REAL COMMON PROBLEM! *TR
ON 10/24/2013 I STARTED THE CAR WITH THE KEY FOB BY THE TIME I REACHED THE VEHICLE IT WAS OFF THIS HAD HAPPENED BEFORE WHEN I HAD LESS THAN 1/4 OF GAS SO I THOUGHT NOTHING OF IT. DROVE TO WORK THE MORNING OF THE 25TH JUST FINE GOT READY TO GO TO LUNCH AND THE POST OFFICE USED THE KEY FOB TO REMOTE START BY THE TIME I GOT TO THE CAR IT WAS OFF WHEN I ATTEMPTED TO START IT WOULD NOT START CONTINUED TO MAKE A SOUND AS IF IT WAS STILL TRYING TO START. I FILLED THE TANK MIND YOU ON MY WAY TO WORK SO I KNEW IT WASN'T THE LACK OF GAS AT THIS POINT. I HAD TO HAVE IT TOWED DURING MY LUNCH BREAK TO THE DEALER WHO CALLED A FEW HOURS LATER TO INFORM ME IT WAS THE TIPM (TOTALLY INTEGRATED POWER...
IT BEGAN WHEN THE CAR WOULD CRANK AND NOT START SEVERAL TIMES BEFORE ACTUALLY STARTING. I TOOK IT IN (FIGURING AT SOME POINT IT WOULD JUST NOT START AT ALL AND LEAVE ME STRANDED) AND THEY SAID THEY COULDN'T DUPLICATE IT AND SENT ME HOME. IT STARTED DOING IT AGAIN, SO I TOOK IT BACK IN AND THEY REFLASHED SOMETHING OR OTHER AND SENT ME ON MY WAY. THE REFLASH DID NOT FIX THE PROBLEM, BUT I DID NOT TAKE IT BACK IN, FIGURING I WOULD LEAVE WITH THE SAME RESULT. FINALLY, THE CAR DIED ON ME WHILE I WAS DRIVING IT, WITH MY SMALL CHILDREN IN THE CAR. NO POWER BRAKES, NO POWER STEERING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY. THANKFULLY I WAS NOT GOING TERRIBLY FAST AND THERE WERE NO OTHER CARS AROUND. I TOOK IT BACK IN AGAIN, AND THEY...
I TOOK MY VEHICLE TO THE DODGE DEALER AND WAS TOLD THAT MY CAR COULD NOT CRANK BECAUSE OF A BAD TIPM MODULE. WELL THAT WAS A MONTH AGO, AS I WAS TOLD THE PART WAS ON BACK ORDER AND WOULD BE HERE OCTOBER 20TH. WELL THAT DATE CAME AND PASSED AND NOW I AM TOLD THE PART WILL NOT BE AVAILABLE UNTIL NOVEMBER 19TH. AS I AM A CUSTOMER WHO IS SUPPORTED DODGE I AM BEGINNING TO HAVE SECOND THOUGHTS AND WILL KEEP THIS IN MIND WHEN I PURCHASE ANOTHER VEHICLE. I CANNOT BELIEVE THAT THERE IS NOT A NATIONAL RECALL BECAUSE OF THE NUMEROUS CUSTOMERS THAT ARE AWAITING THIS PARTICULAR PART. WE NEED HELP FROM SOMEONE AS MY CAR WILL SIT FOR AT LEAST 2 MONTHS. *TR
VEHICLE STALLED WHILE TURNING OFF 4-LANE AND TRAFFIC BEGAN TO COME WHICH HAD TO STOP UNTIL VEHICLE STARTED AGAIN. WIPERS, LIGHTS, AND RADIO CLOCK NOT FUNCTIONING CORRECTLY, BASICALLY ALL ELECTRICAL HAS NOT FUNCTIONED CORRECTLY AT ONE TIME OR ANOTHER. VEHICLE WILL NOT START, ALSO CONTINUOUSLY CRANKS FOR10 SECONDS AN SHUTS DOWN, HAS ALSO STARTED AN IMMEDIATELY DIED. FAN SOUND RUNNING UNDER BACK SEAT, THOUGHT WAS POSSIBLE TIRE GOING FLAT. AUTOMATIC START WILL NOT WORK AT TIMES. GOING 55MPH ON HIGHWAY AND ENGINE DIED. VERY VERY DANGEROUS VEHICLE TO DRIVE!!!!! PART IS SUPPOSED TO BE TIPM TOTAL INTEGRATED POWER MODULE, AND BE HERE IN 2-3 DAYS. *TR
ON SEPTEMBER 29TH THE VEHICLE HAD TROUBLE STARTING AND WOULD DIE WHEN YOU PUT IT IN DRIVE. MY WIFE WAS OUT OF TOWN AND THE VEHICLE DIED WHILE GOING THROUGH IN INTERSECTION. SHE WAS ABLE TO GET TO HER PARENTS AND AFTER DOING SOME RESEARCH ON LINE I FOUND THE VEHICLE HAD THE SAME SYMPTOMS AS MANY OTHERS WITH A FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE). DODGE CONFIRMED IT WAS A BAD TIPM AND THE PART WAS REPLACED BY DODGE THOUGH NOT COVERED BY WARRANTY IT TOOK TWO WEEKS FOR THE PART TO ARRIVE AND THE TOTAL COST FOR REPAIRS WAS ALMOST $1200.00. *TR
THE VEHICLE WILL NOT START, IT CRANKS FOR A LONG TIME, THEN NEEDS TO BE RESTARTED 5 TIMES PLUS BEFORE IT STARTS, OCCASIONALLY STALLING OUT, BEFORE FINALLY STARTING. THIS HAS BEEN GOING ON SINCE 9/18/13. AT TIMES IT LEAVES SOMETHING RUNNING IN THE BACK OF THE VEHICLE BY THE FUEL PUMP, EVEN WHEN THE VEHICLE IS TURNED OFF. BROUGHT TO THE DEALER ON 9/23/13 AND THEY FOUND THE PROBLEM TO BE THE TIPM (TOTALLY INTEGRATED POWER MODULE), WHICH IS ON A RESTRICTED BACKORDER WITH NO ETA. WE WERE TOLD TO PICK UP THE VEHICLE AND BRING IT BACK WHEN THE PART COMES IN. MY WIFE IS 9 MONTHS PREGNANT AND THIS IS OUR FAMILY VEHICLE, WHICH IS UNRELIABLE. TO MAKE IT WORSE THE VEHICLE STALLED GOING THROUGH AN INTERSECTION THE OTHER DAY, WHEN I WAS DRIVING WITH MY 1 YEAR OLD IN THE BACKSEAT, AND WE WERE ALMOST HIT, LUCKILY...
BATTERY LIGHT CAME ON. MADE AN APPOINTMENT FOR SERVICE. NEVER MADE APPOINTMENT DATE. A/C WENT OUT, AIRBAG LIGHT CAME ON, RADIO STOPPED, LIGHTS FLASHED, WINDSHIELD WIPERS STARTED. CAR STALLED OUT WHILE DRIVING 30 MPH, LOST POWER STEERING. NO CRASH, ROLLED TO A SAFE STOPPING AREA. CAR WAS TOWED TO DEALER. DEALER SAID THE CAR NEEDED NEW BATTERY. NEW BATTERY WAS INSTALLED BUT CHECK BATTERY LIGHT WAS STILL ON. AFTER MORE TESTING, DEALER SAID ALTERNATOR NEEDED TO BE REPLACED. NEW ALTERNATOR WAS INSTALLED, BUT BATTERY LIGHT WAS STILL ON. DEALER PUT CALLS TO CHRYSLER. CHRYSLER SAID POSSIBLE BAD NEW ALTERNATOR REPLACE WITH ANOTHER NEW ALTERNATOR SUGGESTED. NEW ALTERNATOR REPLACED BUT SAME THING STILL HAPPENED, CHECK BATTERY LIGHT STILL ON. AFTER MORE CALLS TO CHRYSLER, NEW PCM ( POWERTRAIN CONTROL MODULE) SUGGESTED TO BE INSTALLED. PCM WAS REPLACED AS WARRANTY PART, NO CHECK BATTERY LIGHT. TOTAL COST OF ABOUT $1,000.00 FOR OUT...
I ATTEMPTED TO START MY VEHICLE AND IT WOULD NOT START IF I STEPPED ON THE GAS VERY HARD AND SEVERAL TIME IT WOULD THEN START. I WAS THEN SITTING AT A RED LIGHT AND THE CAR STALLED IN THE MIDDLE OF AN INTERSECTION. I MADE AN APPOINTMENT WITH A LOCAL DODGE DEALERSHIP AT MOTORWOLD. MY APPOINTMENT WASN'T FOR SEVERAL DAYS AND I CONTINUED TO HAVE PROBLEMS STARTING MY VEHICLE IN WHICH I WOULD ATTEMPT TO START THE IGNITION AND IT WOULDN'T TURN ON AND I WOULD HAVE TO STEP ON THE GAS VERY HARD UNTIL IT STARTED. I THEN HAD MY APPOINTMENT WITH THE DODGE DEALER AT MOTORWORLD. I WAS TOLD 2 DAYS LATER THAT MY VEHICLE HAD BEEN DIAGNOSED WITH A TOTAL TIPM(TOTAL INTEGRATED POWER MODULE) FAILURE AND THAT MY CAR WAS UNSAFE TO DRIVE. I WOULD TOLD THAT THE TIPM WAS ON AN INTERGALACTIC BACK ORDER AND...
I AM JUST NOW BEING TOLD IT IS THE TIPM. APPARENTLY THAT CAN AFFECT SO MANY THINGS LIKE ABOUT A COUPLE OF MONTHS AFTER I BOUGHT MY CAR IN NOVEMBER 2012 I WOULD BE DRIVING DOWN THE ROAD & IT WOULD TELL ME KEY NOT DETECTED. I WOULD HAVE TO STOP & TURN MY CAR OFF THEN RESTART. AT THAT TIME MY CAR WAS STILL UNDER WARRANTY NOW I'M WISHING I WOULD HAVE GOTTEN IT CHECKED OUT THEN. FOR THE LAST COUPLE OF MONTHS I'VE BEEN HAVING PROBLEMS STARTING MY CAR. THEN TODAY I HAD MY KEY FOB IN MY CAR & IT JUST LOCKED ON IT'S OWN. *TR
TIPM=TOTALLY INTERGRATED POWER MODULE. THIS STOPS THE VEHICLE FROM CRANKING PROPERLY. IT KEEPS TURNING AND TURNING AFTER TRYING TO USE THE PUSH TO START, IT WILL CRANK, REV UP AND TURN RIGHT BACK OFF IF YOU USE THE KEY TO START IT, AND IT HAS ALREADY BEEN FLASHED WHICH DID NOT FIX THE ISSUE. I HAVE LEARNED FROM TWO DEALERSHIPS THAT THERE IS OVER 14,000 ON BACKORDER. THEY DO NOT HAVE A ETA AND THEY ARE TRYING TO GET CONSUMERS TO PAY FOR THE VEHICLES IF THEY DO NOT HAVE THE BASIC WARRANTY. I EVEN PURCHASED A EXTENDED WARRANTY AT THE POINT OF PURCHASE AND THEY STATED THAT IT IS NOT COVERED. THE COST FOR THE PART AND REPAIR THEY ARE TRYING TO CHARGE ME IS $1100. THE DEALERSHIP I WENT TO ADVISED ME TO CONTACT DODGE AT 1-800-423-6343 AND I SPOKE WITH SOMEONE WHOM STATED IT WAS COVERED, IT...
I WAS HAVING TROUBLES WITH THE AUTO START. READ ABOUT A SERVICE BULLETIN (NUMBER: 08-024-11 REV. A) THAT FIXES THE ISSUE WITH A FLASH REPROGRAM HOWEVER THE DEALERSHIP AND CHRYSLER SAID THAT MY VIN NUMBER WERE NOT AFFECTED BY THE ISSUE. THEN FIVE DAYS AGO THERE WAS A FAN TYPE NOISE FROM THE REAR BOTTOM OF THE VEHICLE. THE FAN NOISE STAYED ON ALL NIGHT AND DRAINED MY BATTERY. I JUMP STARTED THE CAR AND IT HELD A CHARGE AND RAN FINE BUT THE FAN NOISE NEVER STOPPED. I'M BEING TOLD THAT THE FAN NOISE IS THE ABS STAYING ON BECAUSE THE TIPM IS BAD. I'M SURE THAT PARTS OF THE CAR STAYING ON BY THEMSELVES ESPECIALLY THOSE RELATED TO THE ABS MODULE MUST BE OF SOME SAFETY CONCERN. THE CAR NOT STARTING COULD BE DUE TO THE FUEL PUMP NOT BEING STARTED BY THE TIPM THIS ALSO IS CONCERNING....
MY 2011 DURANGO DOES NOT START. IT PRESENTS SIMILAR TO HOW A CAR WOULD IN THE PAST WHEN THE FUEL PUMP WOULD FAIL. THE DEALER DID A "DIAGNOSTIC" AND INITIALLY SAID IT WAS OK AND IT STARTED RIGHT AWAY. FIRST STOP ON THE WAY HOME AT THE STORE, IT WOULDN'T START AGAIN. WHEN WE DID GET IT STARTED, IT HAS NOW BEEN SITTING IN OUR DRIVE FOR A MONTH WAITING FOR A PART THE DEALER IDENTIFIED AS THE TIPM, TOTAL INTEGRATED POWER MODULE. THEY SAID IT WAS 1100 PARTS BACKORDERED, AND GAVE A STORY ABOUT HOW THE PART IS SPECIFIC FOR THE VEHICLE AND HOW THE PART PRODUCTION WERE AFFECTED BY THE RECESSION ETC. THE VEHICLE IS ALMOST DONE WITH IT'S THIRD YEAR PRODUCTION, MOVING TO 4TH YEAR NOW, AND THEY CLAIM THEY HAVE NO PART. WE HAVE NOW BEEN TOLD OCTOBER 22 THEY MAY HAVE THE PART, AFTER BEING...
THE TOTAL INTEGRATED POWER MODULE (TIPM) ON MY 2011 DODGE DURANGO CITADEL HAS ALSO GONE OUT AS OTHER HAVE POSTED. I TOOK MY CAR TO THE DEALERSHIP FOR AN OIL CHANGE AND EXPLAINED TO THEM THAT THE LAST 2 DAYS I HAVE HAD PROBLEMS STARTING THE VEHICLE. AFTER 65 MINUTES THEY SAID THEY HAD TO REPROGRAM THE COMPUTER AND MY VEHICLE WAS GOOD TO GO. THE NEXT MORNING THE VEHICLE HAD NO POWER AT ALL. THE BATTERY WAS GOOD BUT NO ELECTRICAL ITEMS WORKED. I CALLED THE DEALERSHIP WHICH TOWED THE VEHICLE IN AFTER 8 HOURS THEY CLAIMED IT WAS NOW THE TOTAL INTERGRATED POWER MODULE THAT WENT OUT. THEY SAID THE COST FOR THE PART AND LABOR WILL BE ABOUT $1,185. BUT THE PART IS BACK-ORDERED. THEY CLAIM THERE ARE CURRENTLY 2085 VEHICLES WAITING FOR THIS PART AND THAT IT COULD BE 1-5 MONTHS TO GET THE PART. *TR
VEHICLE DIFFICULT TO START UP AND WILL SHUT OFF AT ANY TIME WHILE DRIVING...LUCKILY I COASTED TO SIDE OF ROAD WITHOUT LOSING CONTROL. *TR
THE TIPM (TOTAL INTEGRATED POWER MODULE) ON MY 2011 DODGE DURANGO HAS GONE OUT. MY CAR HAS BEEN SITTING AT A DEALERSHIP FOR OVER 2 WEEKS BECAUSE THIS PART IS ON NATIONAL BACKORDER. THE DEALERSHIP HAS NO IDEA WHEN THEY CAN GET ONE (THEY SAID IT COULD BE WEEKS). WHEN I DROPPED MY DURANGO OFF, THERE WERE 3 OTHER VEHICLES THERE WITH THE SAME PROBLEM AS MINE. AS OF YESTERDAY, I AM 2ND IN LINE FOR THE PART AT THE DEALERSHIP, BUT WHO KNOWS WHAT "NUMBER" I AM NATIONALLY!! FROM WHAT I'M READING, CHRYSLER HAS A MAJOR NATIONWIDE ISSUE WITH THIS PART, BUT THEY ARE NOT WILLING TO DO A RECALL. I SPOKE WITH THE DEALERSHIP THAT HAS MY CAR ABOUT GETTING A LOANER, BUT THEY INSTRUCTED ME TO CALL CUSTOMER CARE AT CHRYSLER CORP. I HAVE BEEN TRYING TO TALK TO A CASE MANAGER FOR A WEEK NOW. I...
MY PROBLEMS STARTED ONLY A FEW WEEKS AFTER PURCHASING THE VEHICLE. I WOULD BE INSIDE THE CAR, BUT THE CAR WOULD SAY KEY NOT FOUND. AFTER MOVING AROUND IN THE CAR A BIT, FINALLY, IT WOULD FIND THE KEY AND START. ALSO, I CAN ONLY BE 10 TO 15 FEET AWAY FROM THE CAR TO ARM IT. ANY FURTHER, AND I CAN'T ARM, DISARM OR REMOTE START THE CAR. DOESN'T MAKE SENSE TO HAVE A REMOTE START OPTION ON THE REMOTE BUT HAVE IT ONLY WORK FROM 10 TO 15 FEET AWAY. TRANSMISSION ISSUES HAVE ALSO OCCURRED WITH THE VEHICLE. SOMETIMES, 1ST GEAR WILL GO ALL THE WAY TO 6000 RPM'S BEFORE GOING INTO 2ND GEAR. ALSO WHILE DRIVING, THE GEARS WILL SURGE/SKIP AND THEN I'LL HEAR A LARGE KNOCKING NOISE BEFORE IT KICKS INTO GEAR. MORE RECENTLY, THE CAR JUST WONT START. I'VE BEEN TOLD THAT IT IS THE...
PURCHASED BRAND NEW. FIRST INCIDENT IN MAY WE USED THE KEY FOB TO START THE VEHICLE AND THE VEHICLE RAN FOR 5 MINUTES THEN SHUT DOWN. THE ENGINE COMPLETELY SHUT DOWN AND WE WERE NOT ABLE TO START THE VEHICLE USING THE MANUAL KEY OR KEY FOB-VEHICLE HAVING IT TOWED. UNKNOWN CAUSE! IN JUNE, THE VEHICLE WAS STARTED WITH THE KEY FOB AND PLACED MY TWIN 3 YR OLDS IN THE CAR. THE KEY FOB WAS PLACED ON THE PASSENGER SEAT IN THE VEHICLE. ALL DOORS WERE SHUT WHEN I WAS WALKED TO THE PASSENGER SIDE WHEN SUDDENLY THE DOORS LOCKED AND THE VEHICLE SHUT OFF AFTER 10 MINUTES, 122 DEGREES OUTSIDE. THERE WAS NO REASON FOR THE DOORS TO ALL LOCK. MASSIVE MALFUNCTION. I HAD TO CALL THE 911 AND HAVE THE FIRE DEPARTMENT RESCUE MY CHILDREN OUT OF THE VEHICLE! INCIDENT UNKNOWN NEXT, FOR THE LAST 2 MONTHS...
I HAVE A 2011 DODGE DURANGO ONLY HAD IT FOR TWO YEARS BOUGHT IT BRAND NEW. STARTED HAVING TROUBLE WITH IT NOT STARTING. I WOULD PUSH THE BUTTON AND SOME TIMES IT WOULD START THEN IT WOULD DIE, SO I TOOK IT TO CHRYSLER TOLD THEM WHAT IT WAS DOING, SO THEY CHECKED IT OUT THE FIRST TIME SAYING THAT THE SOFTWARE NEEDS TO BE UPDATED, SO UPDATED AND SAID IT WAS FIXED TOOK IT HOME AND IN A COUPLE OF DAYS IT STARTED DOING THE SAME THING AGAIN TOOK IT BACK, SAID THAT THEY HAD TO TOO PUT NEW HEADS ON IT. SO THEY KEPT IT FOR A MONTH CALLED AND KEPT TELLING ME DEFERENT STORIES THAT THEY PUT STUFF ON IT AND STILL NOT WORKING, THEN GOING ON THREE MONTHS SAYING THEY WERE WAITING ON A PART CALLED TIPM AND IT IS BACK ORDERED. AND THAT IT WOULD...
ON 08/31/2013 I WAS LEAVING THE GROCERY STORE AND MY CAR WHICH HAS PUSH BUTTON START KEPT TRYING TO START BUT WOULDN'T CATCH. I TURNED THE CAR OFF AND SAT A FEW MIN THEN WAS ABLE TO GET THE VEHICLE STARTED I STOPPED AT WALGREENS AND THE VEHICLE DID THE SAME THING BUT THIS TIME I HAD TO PULL THE PUSH START BUTTON OFF TO GET IT TO STOP TRYING TO START ITSELF AND MANUALLY SHUT IT OFF. AFTER ABOUT 30 MIN OF SITTING WITH MY GROCERIES AND MY DAUGHTER IN MY HOT CAR ON MY BIRTHDAY OF ALL DAYS I WAS ABLE TO GET IT STARTED MOVING AND IT DIED IN THE MIDDLE OF TRAFFIC LEAVING THE PARKING LOT. I WAS PANICKING CAN YOU IMAGINE IF I WAS ON A HIGHWAY??? I WAS EVENTUALLY ABLE TO GET ASSISTANCE TO GET INTO A PARKING SPACE AND OUT OF THE TRAFFIC...
WE STARTED HAVING ISSUES WITH THE CAR WANTING TO START OR START FOR A FEW SECONDS AND SLOWLY DIE UNTIL WE HEAR A KNOCKING SOUND. AFTER QUITE A FEW ATTEMPTS THE CAR WOULD FINALLY START. 2011 DODGE DURANGO, WAS THEN TAKEN TO THE DEALERSHIP WHERE IT WAS IDENTIFIED AS A FAULTY TIPM (TOTALLY INTEGRATED POWER MODULE) THAT WAS NOT SENDING SIGNAL CORRECTLY TO FUEL PUMP. DEALERSHIP MADE US PAY $900 PLUS FOR THE PART AND LET US DRIVE IT OFF THE LOT. ISSUE STILL OCCURRED FOR A LITTLE OVER A WEEK BEFORE THE VEHICLE COMPLETELY SHUT OFF WHILE GOING 60 MPH DOWN THE ROAD. LUCKILY WE WERE ABLE TO GET THE VEHICLE TO THE SHOULDER BEFORE BEING IN AN ACCIDENT. THE VEHICLE STARTED BACK UP AND CONTINUED TO BEHAVE THE SAME UNTIL ONE DAY THE VEHICLE WOULD NOT START ANY MORE AT ALL. NOW WHAT HAPPEN WAS THE TIPM WAS...
MY 2011 DODGE DURANGO STALLED ONE DAY AT WORK WHEN I TRIED TO CRANK IT. IT TOOK 3 TIMES TO START THE ENGINE AND FINALLY IT CRANKED. LATER THAT WEEK WHILE DRIVING I NOTICE THE AIRBAG WARNING LIGHT CAME ON AND THEN WENT OFF MULTIPLE TIMES; IT CONTINUOUSLY DID THAT UNTIL ONE DAY IT STAYED ON AND NEVER WENT OFF. I TOOK IT TO GET IT CHECK AND NO CODES SHOWED. THEY STATED NOTHING WAS WRONG WITH IT. SO I KEPT DRIVING UNTIL I NOTICED A HUMMING NOISE COMING FROM UNDERNEATH THE REAR OF THE VEHICLE AND IT CONTINUOUSLY STALLED OR DIDN'T CRANK AND THAT'S WHEN I HAD TO HAVE MY HUSBAND JUMP IT OFF. THIS CONTINUED FOR A COUPLE OF WEEKS. I TOOK IT TO THE DEALERSHIP IN WHICH THE TOLD ME THE PCM MODULE WAS BAD BUT WHEN THEY TRIED TO PROGRAM IT, IT SHOWED THAT THE BATTERY...
ENGINE WOULD NOT START WITH MULTIPLE IGNITION ATTEMPTS. ENGINE WOULD SPORADICALLY START AND BEGIN TO IDLE, WITHIN SECONDS IDLE RPM WOULD PROGRESSIVELY DECREASE INCITING KNOCKING NOISES AND SEVERE SHAKING, ULTIMATELY CAUSING ENGINE TO SHUTOFF. CALLED LOCAL DEALERSHIP TO DISCUSS PROBLEM WITH SERVICE DEPARTMENT WHICH INSTRUCTED THE REMOVAL OF THE PUSH/START BUTTON FROM THE INSTRUMENT PANEL AND TO UTILIZE THE KEY FOB FOR IGNITION; CITING POSSIBLE PUSH/START BUTTON MALFUNCTION. THIS IGNITION METHOD RESOLVED PROBLEM FOR INITIAL INCIDENT. THE NEXT DAY, SAME ENGINE IGNITION MALFUNCTION MANIFEST. AFTER MULTIPLE IGNITION ATTEMPTS VEHICLE STARTED AND WAS TAKEN TO DEALERSHIP FOR COMPUTER DIAGNOSTICS. SERVICE TECHNICIAN REPORTED TIPM MALFUNCTION WITH FUEL PUMP OR FUEL PUMP RELAY. SERVICE TECHNICIAN ALSO STATED THE TIPM WAS ON INTERNATIONAL BACKORDER WITH NO KNOWN AVAILABILITY DATE. SERVICE TECHNICIAN ALSO STATED THE DEALERSHIP HAD ALREADY CONDUCTED 9 TIPM REPLACEMENTS AND HAD 4 VEHICLES ON THE LOT CURRENTLY AWAITING REPLACEMENT PARTS. DUE TO...
THE TIPM IN OUR VEHICLE HAS WENT BAD. THIS PART IS ON BACKORDER AND NO ONE AT DODGE CAN TELL US WHEN IT WILL BE AVAILABLE. I HAVE CALLED DODGE'S CUSTOMER CARE LINE BUT NO ONE WILL CALL ME BACK. WE HAVE BEEN WITHOUT OUR SUV FOR ALMOST SIX WEEKS. THIS SHOULD BE A NATIONWIDE RECALL. THE PEOPLE AT TOMBALL DODGE HAVE BEEN VERY HELPFUL, BUT CAN'T DO ANYTHING UNTIL THEY RECEIVE THE PART. I'VE LOOKED ONLINE AND THIS SEEMS LIKE A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. THERE ARE FIVE OTHER DODGES AND JEEPS AT THIS DEALER ALONE THAT ARE WAITING ON THE PART. *JS
AT FIRST FOR WEEKS VEHICLE WOULD NOT TURN OVER TO START AND WHEN IT FINALLY DID START IT WOULD SHUT OFF. IN A FEW INSTANCES THE VEHICLE STOPPED ON ME WHILE AT A STOP LIGHT. BROUGHT TO DEALERSHIP ALMOST DAILY FOR THE NEXT THREE WEEKS, THOUGHT IT WAS AN ISSUE WITH THE REMOTE. REPLACED THE REMOTE AND DID A FLASH UPDATE AND STILL HAD SAME ISSUE. VEHICLE FINALLY STOPPED STARTING ALTOGETHER AND DEALERSHIP WAS ABLE TO DIAGNOSE THE FAILURE OF THE TIPM( TOTALLY INTEGRATED POWER MODULE?). TIPM, IN MY CASE HAS BEEN ON BACKORDER FOR THREE WEEKS, I'M PAYING FOR A NON FUNCTIONAL VEHICLE THAT IS JUST SITTING AT THE DEALERSHIP, MY EXTENDED WARRANTY'S 6 DAY COVERAGE FOR RENTAL VEHICLE HAS BEEN EXCEEDED, AND THE MANUFACTURER IS NOT WILLING TO PROVIDE ANY ASSISTANCE IN THE FORM OF A RENTAL VEHICLE. I'VE TALKED TO DODGE CORPORATE AFTER FURTHER RESEARCH THAT INDICATED...
VEHICLE WOULD NOT START. VEHICLE HAS BEEN AT THE LOCAL CHRYSLER/DODGE DEALERSHIP SINCE JULY 24, WAITING FOR THE "REDESIGNED MODULE". DEALERSHIP ADVISES WE ARE ON A WAITING LISTING WITH 400 OTHER OWNERS. PART WAS SUPPOSED TO BE READY TO SHIP BY 8/20. NOW, I HAVE BEEN NOTIFIED THAT THIS DATE HAS BEEN REVISED TO SEPTEMBER. *TT
I OWN A 2011 DODGE DURANGO. I ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT POWER ON. THE VECHICLE WAS BROGHT TO THE DEALER WHICH SAID THE ISSUE WAS WITH THE WINS MODULE AND IT HAD TO BE REPROGRAMMED, AFTER THAT DID NOT SOLVE THE ISSUE AND THE WINS MODULE WAS REPALCED. THAT STILL DID NOT SOLVE THE ISSUE SO THE VEHICLE WAS DIAGNOSED AS HAVING AN ISSUE WITH THE TOTALLY INTEGRATED POWER MODULE (TIPM). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND IS FULLY AWARE OF THE ISSUE WITH THIS PART. THE PART WAS ORDERED, AND WAS BACK ORDERED AND DUE ON 8/27, NOW I AM BEING TOLD THAT THE PART WILL NOT ARRIVE UNTIL 9/15. MY CAR HAS BEEN AT THE DEALER FOR A MONTH ALREADY. CHRYSLER CUSTOMER CARE IS A VOICE BUT OFFERS LITTLE OR NO HELP TOWARDS RESOLUTION. THE PART IS OBVIOUSLY PROBLEMATIC AND...
WHILE OPERATING THE VEHICLE THE HEADLIGHTS WENT OUT ALONG WITH RADIO/NAVIGATION SYSTEM. ALL WARNING LIGHTS ON THE DASH ACTIVATED. IT HAPPENED SEVERAL TIMES RANGING FROM SEVERAL SECONDS TO SEVERAL MINUTES BEFORE IT STARTED WORKING AGAIN. THE DEALERSHIP ADVISED THAT IT IS THE TIPM MODULE. BASED ON RESEARCH IT APPEARS THAT THE TIPM MODULE FAILURE HAS BEEN A PROBLEM WITH DODGE VEHICLES FOR A NUMBER OF YEARS YET NO RECALL HAS BEEN ISSUED. *TR
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT POWER ON. THE VEHICLE WAS DIAGNOSED AS HAVING AN ISSUE WITH THE COMPUTER MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 54,781. UPDATED 09-18-13 *BF
MY VEHICLE HAS PUSH BUTTON START. THE BATTERY IN THE REMOTE THAT CONTROLS THE VEHICLE STARTED TO DIE AND THE VEHICLE BECAME HARD TO START. TOOK THE REMOTES TO THE DEALERSHIP TO GET THE BATTERIES CHANGED. THEY MANAGED TO DAMAGE THE PROGRAMMING TO THE VEHICLE. TWO DAYS AFTER CHANGING THE BATTERY, THE VEHICLE WOULD NOT START AT ALL. IT WAS NO LONGER STALLING. HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY STATED THE PROGRAMMING WAS OFF AND THE TIP MODULE WAS GONE AND NEEDED REPLACEMENT. THEY COULD NOT OFFER FURTHER DETAILS. *TR
WHEN IGNITION ON, SITTING IN VEHICLE LISTENING TO FM RADIO STATION, OVERHEAD REAR ELECTRIC HATCH BUTTON WAS PRESSED AND HATCH OPENED. JUST AFTER OPENING REAR HATCH, PASSENGER DOOR WAS OPENED. IMMEDIATELY AFTER DOOR OPENED, RADIO AND DOME LIGHT SHUT OFF FOR 2 SECONDS AND CAME BACK ON TO 530AM. A FEW SECONDS LATER, SMELLED ELECTRICAL SMOKE. MINUTE OR TWO LATER, SAW GLOWING WIRE UNDER FLOOR CARPET BETWEEN FIREWALL AND FRONT PASSENGER SEAT. EVENTUALLY TURNED INTO FIRE TOTALING VEHICLE. IN THE PERIOD APPROX. 2 MONTHS TO THIS, POWER STEERING WENT OUT FOR 3-5 SECONDS 3 TIMES AND RADIO WENT OFF FOR 2-3 SECONDS ABOUT 5 TIMES. VEHICLE COMPLETELY STOCK, ALL SERVICES PERFORMED BY DEALERSHIP. *TR
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE TRAVELING 35 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL AND RADIO FAILED. MOMENTS LATER, THE POWER STEERING ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 9,000.
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