NHTSA Complaint #10946548 — 2011 DODGE DURANGO

DODGE/CHRYSLER/JEEP SAID THAT THEY WILL NOT INCLUDE MY CAR IN THE P60 RECALL BECAUSE MY CAR'S ALTERNATOR WAS NOT SUPPOSED TO BE APART OF THE RECALL. THIS IS THE RECALL IN WHICH SOME OF THE DODGE DURANGOS HAVE A FAULTY ALTERNATOR THAT EVENTUALLY FAILS, UNEXPECTEDLY AND MAY CAUSE DAMAGE TO OTHER PARTS OF YOUR ABS, ECM, PCM, BATTERY OR OTHER PARTS OF YOUR ELECTRICAL SYSTEM. ON DEC. 26TH, 2016, I WAS DRIVING WHEN I BEGAN TO SMELL AN ELECTRICAL-LIKE, SMELL. WE FOUND OUT THAT MY ALTERNATOR FAILED AND THE NEXT DAY, IT BEGAN SMOKING AND SHOOTING SPARKS WHILE AT THE MECHANIC'S SHOP. I CALL DODGE, ASKING ABOUT THE RECALL (AFTER THE MECHANIC THAT WE HIRED DISCOVERED THAT MANY OTHER DURANGO OWNERS EXPERIENCED THE SAME ISSUES) AND DODGE SAID THAT MY CAR DIDN'T HAVE THE CORRECT AMPHERAGE OF ALTERNATOR TO BE INCLUDED (THE RECALL INCLUDES 2011 DODGE DURANGOS WITH A 3.6 L ENGINE AND 160 AMP ALTERNATORS ONLY). HOWEVER, THE ALTERNATOR THAT THE MECHANIC REMOVED AND REPLACED WAS THE CORRECT # OF AMPS FOR THE RECALL (160 AMPS), EVEN THOUGH THE FACTORY SPEC SHEET FOR MY TRUCK (WHICH WAS READ TO ME BY A STAFF MEMBER AT DODGE CORPORATE'S RECALL LINE) SAYS THAT IT SHOULD HAVE A DIFFERENT # OF AMPS (MY TRUCK IS SUPPOSED TO HAVE A 220 AMP ALTERNATOR ON IT, BUT WHEN THE ALTERNATOR FAILED, THE MECHANIC REMOVED A 160 AMP ALTERNATOR OFF OF IT). NOW I HAVE ABOUT $1500 WORTH OF REPAIRS FOR THIS TRUCK AND NO ONE IS TAKING RESPONSIBILITY. MY TRUCK EITHER HAS A 160 AMP ALTERNATOR THAT THE PRIOR OWNER OF MY TRUCK PUT ON IT WHICH SUBSEQUENTLY CREATED THE P60 RECALL PROBLEM OR DODGE SCREWED UP AND PUT THE WRONG ALTERNATOR ON (A 160, INSTEAD OF A 220) OR THE WRONG INFO ABOUT MY ALTERNATOR IS INCLUDED ON THE FACTORY SPEC SHEET. *TR