2019 CHEVROLET TRAVERSE — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

509

Owner Complaints

19 Crashes 4 Fires

3

Recalls

ACTIVE RECALL

36

Service Bulletins

0

Investigations

Overview of the 2019 CHEVROLET TRAVERSE

The 2019 CHEVROLET TRAVERSE has received a total of 509 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:CRITICAL FASTENERS, POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE. 36 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (129 complaints), Electrical System (94 complaints), and Unknown Or Other (85 complaints).

Recalls for the 2019 CHEVROLET TRAVERSE

NHTSA has recorded 4 recalls for the 2019 CHEVROLET TRAVERSE, potentially affecting up to 194,237 vehicles.

Recall 21V246000 — AIR BAGS:CRITICAL FASTENERS

| 108 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service...

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Recall 20V668000 — POWER TRAIN:AUTOMATIC TRANSMISSION

| 194,105 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service...

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Recall 18V774000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

| 12 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

Consequence: If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

Remedy: GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number...

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Recall 18V774000 — AIR BAGS

| 12 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

Consequence: If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

Remedy: GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number...

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Owner Complaints for the 2019 CHEVROLET TRAVERSE

509 complaints have been filed with NHTSA for the 2019 CHEVROLET TRAVERSE. Below is a breakdown by vehicle component.

Power Train
Complaints: 129 2 Crashes 2 Fires 1 Injury
Electrical System
Complaints: 94 2 Crashes 2 Injuries
Unknown Or Other
Complaints: 85 3 Crashes 2 Injuries
Engine
Complaints: 56 2 Fires 2 Injuries
Fuelpropulsion System
Complaints: 23
Service Brakes
Complaints: 16 2 Crashes 1 Injury
Power Trainautomatic Transmissionlever And Linkagefloor Shift
Complaints: 13
Seat Belts
Complaints: 13 1 Injury
Steering
Complaints: 12 1 Crash
Suspension
Complaints: 12
Air Bags
Complaints: 7 6 Crashes 7 Injuries
Structurebody
Complaints: 6 1 Crash 1 Injury
Back Over Prevention Warnings
Complaints: 4 1 Crash
Vehicle Speed Control
Complaints: 4 1 Crash
Exterior Lighting
Complaints: 3
Forward Collision Avoidance Warnings
Complaints: 3
Power Trainautomatic Transmission
Complaints: 3
Electrical System Instrument Clusterpanel
Complaints: 2
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 2
Lane Departure Blind Spot Detection
Complaints: 2
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
Complaints: 2
Visibilitywiper
Complaints: 2
Wheels
Complaints: 2
Electrical Systemstarter Assembly
Complaints: 1
Engine And Engine Coolingexhaust System
Complaints: 1
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
Complaints: 1
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
Complaints: 1
Fuel System Gasoline
Complaints: 1
Lane Departure Assist
Complaints: 1
Seats
Complaints: 1
Service Brakes Hydraulic
Complaints: 1
Structure
Complaints: 1
Tires
Complaints: 1
Traction Control System
Complaints: 1
Visibility
Complaints: 1
Visibilitypower Window Devices And Controls
Complaints: 1
Visibilitysunmoon Roof Assembly
Complaints: 1

Most Recent Complaints

#11718390 | POWER TRAIN | | N/A miles
Complete transmission failure while driving approximately 60 MPH. Transmission started shifting irregularly while driving at a steady speed on a 55 MPH paved county road and locked into 3rd gear slowing me down quite suddenly. I turned on my emergency flashers and pulled into a parking lot. If traffic had been heavy I could easily have been hit from behind for unexpected deceleration with no brakes applied and no brake lights to warn a following vehicle. There were no dash warning on even after stopping. The vehicle has 111,000 miles on it and has been used to tow loads rarely, and the loads were far below the 5000 lb rating of the vehicle. Because it is well past the 75,000 mile power-train warranty (I bought it used) I am having to pay nearly $9,000 for a remanufactured transmission replacement at my local dealership. This is a major financial burden to me for a repair something that should last well beyond 200,000 miles as transmission typically do. I have owned several vehicles that have.
#11716314 | POWER TRAIN | | N/A miles
When placing the vehicle in park, whether it’s on a flat surface or an incline, the SHIFT TO PARK notification displays. In addition, the nonfiction chime rings consistently until the gear shift is realigned or until it stops on its own. During this ringing period the headlights won’t go off and the ringing last anywhere from 5 to 20 minutes. The longest time recorded was 20 minutes. Once the ringing finalizes, there is still a possibility that the start/stop button has to be pressed manually so the headlights will completely turn off.
#11716203 | UNKNOWN OR OTHER | | N/A miles
MY CAR WAS ACTING LIKE IT HAD BAD GAS. I TOOK TO T HE DEALERSHIP AND THEY HAD IT FOR DAYS AND SAID TRANSMISSION. I AM AT 45,000 MILES ON THIS CAR. THEY HAD MY CAR IN LAST MONTH AND COULD NOT FIND ANYTHING WRONG WITH IT OR SO THEY SAID. YOU DID SAY THERE WAS A RECALL/PROBLEM WITH THE TRANSMISSION ON THE 2017 2018 AND 2019 TRAVERSE. IS MINE COVERED TO BE FIXED?
#11714695 | POWER TRAIN | | N/A miles
. That’s not even an effect. I need someone to contact me. My email is [XXX] . My phone number is [XXX] . I would like to put in a claim. There is no way that this transmission should have went out on me now I can’t afford to pay for It. I need your help please thank you [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11713774 | ELECTRICAL SYSTEM | | N/A miles
I had to replace my 2019 traverse transmission around 105,000 miles but had a shuddering when slowly accelerating or driving since around 70,000 miles. Possibly a programming issue with the transmission control module?? Because after replacing transmission the shuddering still happened and I had to reprogram the transmission control module again and then the shuddering is 95% gone. Also , shift to park alert is a big issue too. If you put the car in park sometimes you have to maneuver the shift knob and tap it to make the “park to shift” go away so I can lock my car.

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Safety Rating for the 2019 CHEVROLET TRAVERSE

The 2019 CHEVROLET TRAVERSE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2019 CHEVROLET TRAVERSE

General Motors, LLC has issued 36 technical service bulletins (TSBs) for the 2019 CHEVROLET TRAVERSE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

22-NA-131 — EQUIPMENT

This service bulletin provides information on an Accessory Lighted Sill Plate that Does Not Illuminate or Intermittently Illuminates.

N212356540 — ENGINE AND ENGINE COOLING

Special Coverage Adjustment. Certain vehicles may have a condition that could cause the mounting bracket on the front exhaust pipe to separate from the pipe.  If this condition occurs, a hole may develop in the exhaust pipe at the bracket location, and a rattling or increased exhaust noise may be...

21-NA-264 — STRUCTURE

This informational bulletin provides information for dealers/technicians on a customer commenting on liftgate actuator showing a leaking residue on strut.

21NA264 — EQUIPMENT

This informational bulletin provides information for dealers/technicians on a customer commenting on liftgate actuator showing a leaking residue on strut.

21NA264 — STRUCTURE:BODY:HATCHBACK/LIFTGATE

This informational bulletin provides information for dealers/technicians on a customer commenting on liftgate actuator showing a leaking residue on strut.

PIP5608H — POWER TRAIN

This Preliminary information communicates to perform a transmission fluid drain and fill to correct a TCC shudder concern.

PIE0608A — EQUIPMENT

This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Service AWD Lamp illuminated on the Driver Information Center (DIC) and also having multiple DTCs set.

PIP5681A — ENGINE AND ENGINE COOLING

This Preliminary information communicates a poor weld or low weld adhesion for the bracket on the Bank 2 front exhaust pipe causing multiple possible concerns and the recommended repairs. Added 2020 MY.

20NA025 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

This technical bulletin provides repair information to correct a customer concern of Loss of Audio, Chime, or Turn Signal Click Clack, Abnormal Speaker Operation.

20NA025 — ELECTRICAL SYSTEM

This technical bulletin provides repair information to correct a customer concern of Loss of Audio, Chime, or Turn Signal Click Clack, Abnormal Speaker Operation.

Showing 10 of 36 technical service bulletins.

NHTSA Investigations for the 2019 CHEVROLET TRAVERSE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET TRAVERSE

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Other CHEVROLET Models

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